ISTM 209 Curtsinger Exam 1
Questions with Complete Answers
2026 Updated.
With e-commerce and the Internet, which of the following depicts a trend in advertising? -
Answer E-commerce and Internet advertising have grown, while traditional advertising and
commerce have remained flat.
What is emerging as a major business area of innovation that offers a flexible collection of
computers on the Internet that can perform tasks previously performed on corporate
computers? - Answer Cloud Computing
Which of the following most accurately describes an information system? - Answer A set of
components that gather, analyze, store, and utilize information for making better decisions for a
firm
What are the dimensions of information systems? - Answer Organizations, people, and
information technology
What are the steps of the problem-solving process? - Answer Problem identification
solution design
solution evaluation and choice
implementation
Problem identification includes: - Answer Agreement that problem exists
Definition of problem
Causes of problem
What can be done given resources of firm
typical organizational problems - Answer Outdated business processes
Unsupportive culture and attitudes
Political in-fighting
Turbulent business environment, change
Complexity of task
Inadequate resources
typical tech problems - Answer Insufficient or aging hardware
, Outdated software
Inadequate database capacity
Insufficient telecommunications capacity
Incompatibility of old systems with new technology
Rapid technological change
typical people problems - Answer Lack of employee training
Difficulties of evaluating performance
Legal and regulatory compliance
Work environment, ergonomics
Poor or indecisive management
Lack of employee support and participation
solution design - Answer Often many possible solutions
Consider as many as possible to understand range of solutions
solution evaluation and choice - Answer Cost
Feasibility given resources and skills
Length of time needed to implement solution
implementation - Answer Building or purchasing solution
Testing solution, employee training
Change management
Measurement of outcomes
Feedback, evaluation of solution
What are the four elements of critical thinking? - Answer Maintaining doubt and suspending
judgment; being aware of different perspectives; testing alternatives and letting experience
guide; and being aware of organizational and personal limitations
_________ is when a company transfers tasks of the firm to other firms that operate in low-
wage countries, possibly reducing job opportunities within the U.S. - Answer Offshoring
Which of the following statements about the use of offshore outsourcing is FALSE?
A. - Answer Innovative new products, services, and systems are commonly outsourced
offshore.
Questions with Complete Answers
2026 Updated.
With e-commerce and the Internet, which of the following depicts a trend in advertising? -
Answer E-commerce and Internet advertising have grown, while traditional advertising and
commerce have remained flat.
What is emerging as a major business area of innovation that offers a flexible collection of
computers on the Internet that can perform tasks previously performed on corporate
computers? - Answer Cloud Computing
Which of the following most accurately describes an information system? - Answer A set of
components that gather, analyze, store, and utilize information for making better decisions for a
firm
What are the dimensions of information systems? - Answer Organizations, people, and
information technology
What are the steps of the problem-solving process? - Answer Problem identification
solution design
solution evaluation and choice
implementation
Problem identification includes: - Answer Agreement that problem exists
Definition of problem
Causes of problem
What can be done given resources of firm
typical organizational problems - Answer Outdated business processes
Unsupportive culture and attitudes
Political in-fighting
Turbulent business environment, change
Complexity of task
Inadequate resources
typical tech problems - Answer Insufficient or aging hardware
, Outdated software
Inadequate database capacity
Insufficient telecommunications capacity
Incompatibility of old systems with new technology
Rapid technological change
typical people problems - Answer Lack of employee training
Difficulties of evaluating performance
Legal and regulatory compliance
Work environment, ergonomics
Poor or indecisive management
Lack of employee support and participation
solution design - Answer Often many possible solutions
Consider as many as possible to understand range of solutions
solution evaluation and choice - Answer Cost
Feasibility given resources and skills
Length of time needed to implement solution
implementation - Answer Building or purchasing solution
Testing solution, employee training
Change management
Measurement of outcomes
Feedback, evaluation of solution
What are the four elements of critical thinking? - Answer Maintaining doubt and suspending
judgment; being aware of different perspectives; testing alternatives and letting experience
guide; and being aware of organizational and personal limitations
_________ is when a company transfers tasks of the firm to other firms that operate in low-
wage countries, possibly reducing job opportunities within the U.S. - Answer Offshoring
Which of the following statements about the use of offshore outsourcing is FALSE?
A. - Answer Innovative new products, services, and systems are commonly outsourced
offshore.
