INFECTION PREVENTION
CERTIFICATION ACTUAL EXAM PAPER
2026 QUESTIONS WITH ANSWERS
GRADED A+
◍ Erik Erikson.
Answer: known for his 8-stage theory of psychosocial development focusing
on resolving successive identity crises
◍ If a client is diagnosed with anxiety which medication will he/she most
likely be taking
A. Oxicodone (OxiConton)
B. Atravastatin (Lipitor)
C. Alprazolam (Xanax)
D. Haloperidol (Haldol).
Answer: C. Alprazolam (Xanax)
◍ A couple meets with a SW about concerns in their relationship. Both
partners report the other person does not offer emotional support of
affection. What should the SW explore FIRST?
A. Gender roles
B. Safety risks
C. Relationship expectations
D. Relationship development.
Answer: C. Relationship expectations
◍ A SW leads a parenting skills group during a session a 3 year old roars like
a lion and gestures. The parents appear embarrassed and scold the child. The
SW should do what?
A. Discuss importance of pretend play.
, B. Suggest parents take child to the zoo.
C. Demonstrate approval of child's behavior.
D. Use a animal song to normalize behavior..
Answer: A. Discuss importance of pretend play.
◍ Basic Trust Vs Mistrust (Erikson).
Answer: infants learn trust and develop a sense of safety through the
consistency of the caregiver meeting their needs (birth to one year)
◍ Autonomy Vs Shame & Doubt (Erikson).
Answer: toddlers learn to do things for themselves through encouragement
and support (1-3 years)
◍ A hospital SW has a client who is non-compliant with management of
diabetes. The client believes that the illness is Gods will and God will
provide a cure. What should the SW do first.
A. Assure the client that God want the client to be compliant.
B. Educate the client on the health consequences of being non-compliant.
C. Explore the role that religion plays in the clients overall self care.
D. Inform the client that managing diabetes is not a spiritual issue..
Answer: C. Explore the role that religion plays in the clients overall self
care.
◍ A family services agency has a high number of clients that don't keep
appointments the agencies SW administration conducts a client satisfaction
survey which reveals clients believe the agency is not welcoming to their
children. To alleviate the clients concern. What should the administrator do
first.
A. Create specialized activities for kids.
B. Evaluate the need to change agency's programs.
C. Obtain consultation to develop an action plan.
D. Form a committee of clients and staff to identify solutions..
Answer: D. Form a committee of clients and staff to identify solutions.
◍ Initiative Vs Guilt (Erikson).
Answer: preschoolers learn to initiate tasks and carry out plans or they feel
, guilty about their efforts at independence (3-6 years)
◍ Industry Vs Inferiority (Erikson).
Answer: school-age children learn the pleasure of applying oneself to a task,
or they feel inferior (6-12 years)
◍ A SW facilitated a group for domestic violence perpetrators. A group
member is now able to recognize the triggers for anger and is committed to
changing resulting reactions. According to the trans theoretical model of
change what stage is the group member most likely experiencing.
A. Precontemplation
B. Contemplation
C. Maintence
D. Termination.
Answer: B. Contemplation
◍ To take into account the information processing deficits of clients with
schizophrenia what should SW do to best structure group treatment.
A. Encourage the free flow of ideas.
B. Use expressive therapy tools.
C. Enforce a rigid agenda for the group.
D. Schedule a variety of brief activities..
Answer: D. Schedule a variety of brief activities.
◍ A SW who recently graduated begins working at a drug treatment program
the SW notices that clients have many needs including medical attention,
mental health services, social services, housing assistance, and employment
training. The SW feels overwhelmed. What should the SW do first.
A. Establish priorities
B. Be aware of countertansference
C. Obtain supervision
D. Plan to write a grant to hire an additional worker.
Answer: C. Obtain supervision
◍ A SW at a community mental health program includes a spiritual assessment
as part of the intake interview. The program serves members of a local tribal
, community. What is important for the SW to remember when working with
clients who are Native Americans/Indigenous people.
A. Close-ended questions with in a structured protocol should be used
B. The assessment must be kept brief and storytelling minimized
C. Clinical language should be used to create a safe environment
D. Trust should be established before asking sensitive information..
Answer: D. Trust should be established before asking sensitive information.
◍ Identity Vs Role Confusion (Erikson).
Answer: teenagers develop a sense of self by testing roles and then
integrating them to form a single identity, or they become confused about
who they are (12-20 years)
◍ Intimacy Vs Isolation (Erikson).
Answer: young adults work on forming and maintaining intimate
relationships or they feel socially isolated (20-25 years)
◍ Generativity Vs Stagnation (Erikson).
Answer: middle-aged adults discover a sense of contributing through family
or work, or they may feel a lack of purpose (25-65 years)
◍ A SW supervisor meets with a staff person who has difficulty setting limits
with clients. What is the most effective strategy that the supervisor could
suggest to correct his problem.
A. Avoid contact with manipulative clients.
B. Increase assertiveness through educational activities.
C. Use work time for self appraisal
D. Ask colleagues to provide feed back during clients sessions..
Answer: B. Increase assertiveness through educational activities.
◍ What is the first thing SW should do when attempting to evaluate
institutionalized racism in an agency.
A. Analyze the agencies policies and procedures.
B. Dissuss the issue of fairness with the supervision
C. Facilitate research on the impact of agency policies
D. Review policies that have been successful in other agencies..
CERTIFICATION ACTUAL EXAM PAPER
2026 QUESTIONS WITH ANSWERS
GRADED A+
◍ Erik Erikson.
Answer: known for his 8-stage theory of psychosocial development focusing
on resolving successive identity crises
◍ If a client is diagnosed with anxiety which medication will he/she most
likely be taking
A. Oxicodone (OxiConton)
B. Atravastatin (Lipitor)
C. Alprazolam (Xanax)
D. Haloperidol (Haldol).
Answer: C. Alprazolam (Xanax)
◍ A couple meets with a SW about concerns in their relationship. Both
partners report the other person does not offer emotional support of
affection. What should the SW explore FIRST?
A. Gender roles
B. Safety risks
C. Relationship expectations
D. Relationship development.
Answer: C. Relationship expectations
◍ A SW leads a parenting skills group during a session a 3 year old roars like
a lion and gestures. The parents appear embarrassed and scold the child. The
SW should do what?
A. Discuss importance of pretend play.
, B. Suggest parents take child to the zoo.
C. Demonstrate approval of child's behavior.
D. Use a animal song to normalize behavior..
Answer: A. Discuss importance of pretend play.
◍ Basic Trust Vs Mistrust (Erikson).
Answer: infants learn trust and develop a sense of safety through the
consistency of the caregiver meeting their needs (birth to one year)
◍ Autonomy Vs Shame & Doubt (Erikson).
Answer: toddlers learn to do things for themselves through encouragement
and support (1-3 years)
◍ A hospital SW has a client who is non-compliant with management of
diabetes. The client believes that the illness is Gods will and God will
provide a cure. What should the SW do first.
A. Assure the client that God want the client to be compliant.
B. Educate the client on the health consequences of being non-compliant.
C. Explore the role that religion plays in the clients overall self care.
D. Inform the client that managing diabetes is not a spiritual issue..
Answer: C. Explore the role that religion plays in the clients overall self
care.
◍ A family services agency has a high number of clients that don't keep
appointments the agencies SW administration conducts a client satisfaction
survey which reveals clients believe the agency is not welcoming to their
children. To alleviate the clients concern. What should the administrator do
first.
A. Create specialized activities for kids.
B. Evaluate the need to change agency's programs.
C. Obtain consultation to develop an action plan.
D. Form a committee of clients and staff to identify solutions..
Answer: D. Form a committee of clients and staff to identify solutions.
◍ Initiative Vs Guilt (Erikson).
Answer: preschoolers learn to initiate tasks and carry out plans or they feel
, guilty about their efforts at independence (3-6 years)
◍ Industry Vs Inferiority (Erikson).
Answer: school-age children learn the pleasure of applying oneself to a task,
or they feel inferior (6-12 years)
◍ A SW facilitated a group for domestic violence perpetrators. A group
member is now able to recognize the triggers for anger and is committed to
changing resulting reactions. According to the trans theoretical model of
change what stage is the group member most likely experiencing.
A. Precontemplation
B. Contemplation
C. Maintence
D. Termination.
Answer: B. Contemplation
◍ To take into account the information processing deficits of clients with
schizophrenia what should SW do to best structure group treatment.
A. Encourage the free flow of ideas.
B. Use expressive therapy tools.
C. Enforce a rigid agenda for the group.
D. Schedule a variety of brief activities..
Answer: D. Schedule a variety of brief activities.
◍ A SW who recently graduated begins working at a drug treatment program
the SW notices that clients have many needs including medical attention,
mental health services, social services, housing assistance, and employment
training. The SW feels overwhelmed. What should the SW do first.
A. Establish priorities
B. Be aware of countertansference
C. Obtain supervision
D. Plan to write a grant to hire an additional worker.
Answer: C. Obtain supervision
◍ A SW at a community mental health program includes a spiritual assessment
as part of the intake interview. The program serves members of a local tribal
, community. What is important for the SW to remember when working with
clients who are Native Americans/Indigenous people.
A. Close-ended questions with in a structured protocol should be used
B. The assessment must be kept brief and storytelling minimized
C. Clinical language should be used to create a safe environment
D. Trust should be established before asking sensitive information..
Answer: D. Trust should be established before asking sensitive information.
◍ Identity Vs Role Confusion (Erikson).
Answer: teenagers develop a sense of self by testing roles and then
integrating them to form a single identity, or they become confused about
who they are (12-20 years)
◍ Intimacy Vs Isolation (Erikson).
Answer: young adults work on forming and maintaining intimate
relationships or they feel socially isolated (20-25 years)
◍ Generativity Vs Stagnation (Erikson).
Answer: middle-aged adults discover a sense of contributing through family
or work, or they may feel a lack of purpose (25-65 years)
◍ A SW supervisor meets with a staff person who has difficulty setting limits
with clients. What is the most effective strategy that the supervisor could
suggest to correct his problem.
A. Avoid contact with manipulative clients.
B. Increase assertiveness through educational activities.
C. Use work time for self appraisal
D. Ask colleagues to provide feed back during clients sessions..
Answer: B. Increase assertiveness through educational activities.
◍ What is the first thing SW should do when attempting to evaluate
institutionalized racism in an agency.
A. Analyze the agencies policies and procedures.
B. Dissuss the issue of fairness with the supervision
C. Facilitate research on the impact of agency policies
D. Review policies that have been successful in other agencies..
