SOLUTIONS
How much time an average person spends on listening every day. - Answer- 45-55% of
waking time is spent listening.
Identify listening objectives - Answer- Relational development, gaining and
comprehending information, critical listening, enjoyment and appreciation, therapeutic
listening.
Identify the difference between hearing and listening. - Answer- Hearing- passive
physiological act. Listening- active process of hearing something.
Define each component of the listening process - Answer- being mindful, physically
receiving sound, selecting and organizing information, interpreting information,
responding, and remembering.
How much information people can recall 8 hours after they listened to something.
Identify the situational obstacles to effective listening - Answer- incomprehensibility,
message overload, message complexity, and environmental distractions.
Identify the internal obstacles to listening - Answer- preoccupation, prejudgment,
egocentric listening, not recognizing diverse styles
Three ways that we relate ourselves to another culture. - Answer- Confront, complain,
or conform
Know Max Weber's spider and web metaphor. - Answer- The spider web = society
The web represents the complex system of relationships, institutions, rules, and
meanings that shape human life.
The spider = individuals (people)
People create, maintain, and move within the "web" of society.
Explain "signifier" and "signified" by Saussure - Answer- Signifier- Sound and image of a
word (physical)
Signified- meaning/ concept the word refers to