QUESTIONS WITH SOLUTIONS GRADED A+
●● When the strategic planning process of an organization is directed
inward, the IT organization is viewed as a _____.
Select one:
a. business partner
b. cost center/service provider
c. dealer
d. game changer.
Answer: b. cost center/service provider
●● Which of the following scenarios best describes the compromise of
confidential data regarding organizational plans, products, or services?
Select one:
a. Employees use corporate email to disseminate sexually explicit
material.
b. Senior executive loses laptop containing critical data.
c. Fire destroys all the physical assets in an organization.
d. Employees waste time at work visiting Web sites unrelated to their
work..
Answer: b. Senior executive loses laptop containing critical data.
, ●● A _____ is a high-level, summary document that defines both the
services and the performance and availability levels at which those
services will be provided by a service provider to an organization.
Select one:
a. service-level agreement
b. research and analysis service document
c. customer service agreement
d. product-level contract.
Answer: a. service-level agreement
●● Which of the following is a component used by a cloud user in a
cloud computing environment?
Select one:
a. An operating system
b. A smartphone
c. A storage device
d. A web server.
Answer: b. A smartphone
●● _____ goals contains numeric or descriptive measures that define
criteria such as quantity and cost so that progress toward meeting the
goal can be determined.
Select one: