QUESTIONS AND SOLUTIONS
GUARANTEED TO PASS
●● What are the five components of an Information System?
Answer: Hardware, software, data, processes, and people.
●● How can Information Systems provide a competitive advantage?
Answer: By cost leadership, differentiation, or focus on a target market.
●● What is a process in the context of Information Systems?
Answer: A structured set of related activities that takes input, adds value,
and creates an output.
●● What is a procedure?
Answer: A defined set of steps to follow to achieve a specific end result.
●● What is the value chain?
Answer: A series of activities to transform inputs into outputs, increasing
the value of the input.
●● What is strategic planning?
,Answer: A process that helps leaders identify initiatives and projects to
achieve organizational objectives.
●● What is the purpose of the Strategic Planning Pyramid?
Answer: To guide decision-making based on organizational values,
vision, and mission.
●● What does Porter's Five Forces Model assess?
Answer: The nature of industry competition, including the power of
suppliers and buyers, threats of new entrants, and existing competitors.
●● What are the benefits of strategic planning?
Answer: Provides a framework for decision-making, ensures effective
resource use, and enables proactive responses to opportunities.
●● What is the role of leaders in implementing Information Systems?
Answer: To define roles, responsibilities, and procedures for successful
system implementation.
●● What is the main focus of Chapter 1 in ISDS 351?
Answer: Introduction to Information Systems.
●● What is the main focus of Chapter 2 in ISDS 351?
, Answer: Strategic Planning.
●● What is the exam format for ISDS 351 Exam #1?
Answer: 31 Multiple Choice, 7 Fill-in-the-Blank, 3 Terms to Define, and
2 Essay questions.
●● What is the minimum requirement for essay answers in the exam?
Answer: Minimum of 3 full paragraphs, each with at least 3 sentences.
●● What should be done before the exam starts?
Answer: Take bathroom breaks and ensure all electronics are silenced
and put away.
●● What is the purpose of the 'hot keyboard' method?
Answer: To overcome blank page syndrome by typing random thoughts
to generate ideas.
●● What is the significance of the supply chain in the value chain?
Answer: It encompasses processes to deliver the right product or service
to customers efficiently.
●● What does the term 'cost leadership' refer to?
Answer: Providing the same value as competitors but at a lower price.