COURSE PRACTICE EXAMINATION
2026 QUESTIONS WITH ANSWERS
GRADED A+
◍ Clause 4.0.
Answer: Context of the Organization
◍ The plan phase includes activities such as understanding the context of the
organization, defining the scopes, and defining the quality policy.
Answer: True
◍ Clause 4.1.
Answer: Understanding the Organization and its context
◍ Clause 4.2.
Answer: Understanding the needs and expectations of interested parties
◍ The following roles are common in the QMS implementation process.
Answer: Project Team, Top Management, Project Manager
◍ Improvement of customer satisfaction is one of the main benefits of
implementing ISO9001.
Answer: True
◍ Which of these documents are mandatory according to ISO9001?.
Answer: Scope of the QMS and Internal Audit Program
◍ The QMS consists of which of the following elements?.
Answer: Policies, Procedures, Corrective Actions Controls
◍ Clause 4.3.
Answer: Determine the scope of the quality management system
, ◍ Clause 4.4.
Answer: Quality management system and its processes
◍ ISO9001 requires the identification of interested parties significant for the
Quality Management System, and for such parties to be documented.
Answer: False
◍ In order to define the QMS scope, the company should consider:.
Answer: Requirements of the interested parties, External and internal issues,
activities that are carried out by your organization and the activities
performed by other organizations; such as partners, associates, or an
outsourcing company; how those activities are related and how they depend
upon each other
◍ Clause 5.0.
Answer: Leadership
◍ Clause 5.1.
Answer: Leadership and Commitment
◍ Clause 5.1.1.
Answer: General
◍ Clause 5.1.2.
Answer: Customer Focus
◍ Clause 5.2.
Answer: Policy
◍ When defining quality objectives, the following aspects should be taken into
consideration:.
Answer: They should be aligned with the Quality Policy, They should be
measurable, They should be updated in order to reflect the current situation
of the company and its QMS, They should be communicated to all interested
parties
◍ Clause 5.2.1.
Answer: Establishing the quality policy