DESIGN 13TH EDITION BY RICHARD
DAFT 2026 MANAGEMENT THEORY
EXAM QUESTIONS VERIFIED
◉ Global Outsourcing - p.9.
Answer: Contracting out some functions to organizations in other
countries
◉ Strategic Partnering - p.9.
Answer: Partnering with foreign firms to gain a global advantage
◉ What are the 5 current challenges today's managers and organizations
face? - p.9.
Answer: Globalization, Intense Competition, Rigorous Scrutiny of
Ethical and Green Practices, Need for Rapid Response and Incorporating
Social Business and Big Data
◉ Intense Competition - p.10.
Answer: Global interdependence means the environment for companies
has become extremely complex and extremely competitive
◉ Ethics and the Green Movement - p.10.
, Answer: Managers face tremendous pressure from the government and
public to hold their organizations and employees to high ethical and
professional standards
◉ Speed and Responsiveness - p.10.
Answer: Organization's ability to respond quickly and decisively to
environmental changes, organizational crises, or shifting customer
expectations
◉ Social Business and Big Data - p.10.
Answer: The digital age has changed everything
◉ Social Business - p.12.
Answer: Using social media technologies for interacting with and
facilitating communication and collaboration among employees,
customers, and other stakeholders
◉ Social Media Programs - p.12.
Answer: A company's online community page, wikis for virtual
collaboration, social media sites, video channels (YouTube),
microblogging (Twitter), and company online forums
◉ Big Data Analytics - p.12.
Answer: Technologies, skills and processes for searching and examining
massive sets of data to uncover hidden patterns and correlations