ORGANIZATION THEORY AND DESIGN 13TH EDITION BY RICHARD DAFT 2026 STUDY GUIDE QUESTIONS ANSWERS VERIFIED A+

ORGANIZATION THEORY AND
DESIGN 13TH EDITION BY RICHARD
DAFT 2026 STUDY GUIDE
QUESTIONS ANSWERS VERIFIED A+
◉ 2. Efficiency refers to the degree to which the organization achieves a
stated objective.
a. True
b. False.
Answer: False


◉ 3. Technical skills are most important for employees who don't
manage others, while conceptual skills are more important for managers.
a. True
b. False.
Answer: True


◉ 4. The individual performer is a generalist and coordinates a broad
range of activities.
a. True
b. False.
Answer: False


◉ 5. A manager forwards information to other organization members in
the disseminator role.

,a. True
b. False.
Answer: True


◉ 6. Different technological advances like social media have led to a
decline in organizational hierarchies.
a. True
b. False.
Answer: True


◉ 7. The humanistic perspective contains three subfields: scientific
management, bureaucratic organizations, and administrative principles.
a. True
b. False.
Answer: False


◉ 8. A criticism of scientific management is that it ignores the social
context of work and higher needs of workers.
a. True
b. False.
Answer: True


◉ 9. Administrative acts and decisions recorded in writing is one of the
six characteristics of the ideal bureaucracy.

,a. True
b. False.
Answer: True


◉ 10. Fayol's unity of command principle dictates that similar activities
in an organization should be grouped together under one manager.
a. True
b. False.
Answer: False


◉ 11. The scalar chain is a hypothetical chain that provides horizontal
links between unionized workers in different departments in an
organization.
a. True
b. False.
Answer: False


◉ 12. The Hawthorne studies led to the early conclusion that positive
human relations can lead to significantly higher performance.
a. True
b. False.
Answer: True

, ◉ 13. An assumption of Theory Y is that the average human being has
an inherent dislike of work and will avoid it if possible.
a. True
b. False.
Answer: False


◉ 14. The systems thinking approach develops theories about human
behavior based on scientific methods and study.
a. True
b. False.
Answer: False


◉ 15. Organization development is a specific set of management
techniques based on the behavioral science approach.
a. True
b. False.
Answer: True


◉ 16. The management science approach uses qualitative data in
management decision making.
a. True
b. False.
Answer: False