DESIGN 13TH EDITION BY RICHARD
DAFT 2026 ALL CHAPTERS EXAM
PREP WITH VERIFIED ANSWERS
◉ Research has shown that the assessment of multiple stakeholder
groups is an accurate reflection of organizational effectiveness,
especially with respect to organizational adaptability.
Answer: True
◉ For much of the 20th century organizations operated in a world that
was relatively stable, but today the environment can be characterized as
turbulent.
Answer: True
◉ The stakeholder approach integrates diverse organizational activities
by looking at various organizational stakeholders and what they want
from the organization.
Answer: True
◉ Usually, an organization can easily satisfy the demands of all of its
stakeholders simultaneously.
Answer: False
◉ In the transformation process, 'output' deals with financial resources.
,Answer: False
◉ Efficiency refers to the amount of resources used to achieve the
organization's goals, whereas effectiveness refers to the degree to which
an organization achieves its goals.
Answer: True
◉ The structural and contextual dimensions describe organizations in
much the same way that personality and physical traits describe people.
Answer: True
◉ In the learning organization, everyone knows how the organization
works and how everything fits together.
Answer: True
◉ Common structural variables studied as dimensions of organizations
are goals, culture, and environment.
Answer: False
◉ Vertical structures promote self-directed teams wherein functions are
practically eliminated.
Answer: False
, ◉ A closed system would be autonomous, enclosed, and sealed off from
the outside world, whereas an open system consumes resources and
exports resources to the environment.
Answer: True
◉ In the learning organization, the vertical structure that creates distance
between managers at the top and workers in the technical core is
disbanded.
Answer: True
◉ A key element of an organization is a building or set of policies and
procedures, not the people and their relationships.
Answer: False
◉ The amount of written documentation in the organization is called
formalization.
Answer: True
◉ Scientific management focused on primarily the technical core,
whereas administrative principles focused on the design and functioning
of the organization as a whole.
Answer: True
◉ An organization's culture is usually contained in the written policy
manual.
Answer: False