IC3 CERTIFICATION LATEST EXAM TEST PAPER QUESTIONS
AND ANSWERS RATED A+
✔✔What three businesses would benefit most from using cellular-enabled tablets rather
than Wi-Fi-only tablets? - ✔✔1. Flower-delivery service
2. Carpet-cleaning business
3. Real estate agent
✔✔What are two disadvantages of a cellular-enabled tablet compared to a Wi-Fi-only
tablet? - ✔✔1. A cellular-enabled tablet has monthly data plan subscription fees.
2. A cellular-enabled tablet costs more money to purchase.
✔✔What types of public service will allow you to connect your Wi-Fi device to the
Internet at no cost? - ✔✔Hotspot
✔✔What two tasks cannot be accomplished on a smartphone? - ✔✔1. Store a large
database of customers and their purchase records.
2. Host a website.
✔✔What are three limitations of a smartphone compared to a laptop computer? - ✔✔1.
Cannot directly connect most smartphones to a USB drive.
2. Cannot host a website.
3. Cannot install full applications on a smartphone.
✔✔Three reasons you may not be able to browse the internet using your phone: - ✔✔1.
You may have a weak signal.
2. Your plan doesn't include data.
3. You may be roaming.
✔✔Three things you cannot do with a hardwired phone that you can do with a basic
cellular phone: - ✔✔1. Cannot send/receive text messages with hardwired phones.
2. Cannot take hardwired phones with you to use while traveling internationally.
3. Cannot use hardwired phones while riding as a passenger in a car.
✔✔How do you transfer a call on a hardwired telephone? - ✔✔Put the caller on hold,
dial the extension where you want to transfer the call, and hang up.
✔✔What three elements should be recorded in an out-of-office voicemail message? -
✔✔1. Instructions to the caller.
2. When the caller can expect a callback.
3. Your name.
✔✔What is the major advantage of MMS vs. SMS? - ✔✔In MMS, text messages can
contain photos and links
, ✔✔Three things that can be done using Gmail's chat service: - ✔✔1. Send photos.
2. Watch a video inside the chat window.
3. Insert hyperlinks.
✔✔Which hardware component will have more memory space if you close an
application? - ✔✔Random Access Memory (RAM)
✔✔What device would you plug into a VGA connector on a laptop? - ✔✔Display
✔✔Two ways to connect a printer directly to a computer: - ✔✔1 USB port.
2. Wi-Fi.
✔✔Two common methods to connect a pair of speakers to a laptop computer: - ✔✔1.
Bluetooth.
2. Audio cable.
✔✔Reload the page in the browser. - ✔✔1. Click the circle arrow located left of the
navigation bar.
✔✔Two requirements for connecting a device to a specific secure wireless (Wi-Fi)
network: - ✔✔1. The wireless network card on the device must be enabled.
2. You must have the correct network password.
✔✔What is a device driver? - ✔✔Software that controls hardware.
✔✔Two situations that may require you update a device driver: - ✔✔1. You upgrade
from a 32-bit to a 64-bit versino of Windows.
2. A hardware device stops working after you update the operating system.
✔✔What two operating systems are proprietary? - ✔✔1. iOS
2. Windows
✔✔Two advantages of a wired network over a Wi-Fi network; - ✔✔1. More security.
2. Speed is faster.
✔✔Create a "Team.xlsx" shortcut from the Documents > Soccer Coaching folder to the
Desktop without opening the file. - ✔✔1. At the bottom of the display, on the left side of
the taskbar, click the Folder icon to open File Explorer.
2. In File Explorer, open Documents.
3. Double-click the Soccer Coaching Folder.
4. Select "Team.xlsx"
5. Right click "Team.xlsx" and select Sent To then select Desktop.
AND ANSWERS RATED A+
✔✔What three businesses would benefit most from using cellular-enabled tablets rather
than Wi-Fi-only tablets? - ✔✔1. Flower-delivery service
2. Carpet-cleaning business
3. Real estate agent
✔✔What are two disadvantages of a cellular-enabled tablet compared to a Wi-Fi-only
tablet? - ✔✔1. A cellular-enabled tablet has monthly data plan subscription fees.
2. A cellular-enabled tablet costs more money to purchase.
✔✔What types of public service will allow you to connect your Wi-Fi device to the
Internet at no cost? - ✔✔Hotspot
✔✔What two tasks cannot be accomplished on a smartphone? - ✔✔1. Store a large
database of customers and their purchase records.
2. Host a website.
✔✔What are three limitations of a smartphone compared to a laptop computer? - ✔✔1.
Cannot directly connect most smartphones to a USB drive.
2. Cannot host a website.
3. Cannot install full applications on a smartphone.
✔✔Three reasons you may not be able to browse the internet using your phone: - ✔✔1.
You may have a weak signal.
2. Your plan doesn't include data.
3. You may be roaming.
✔✔Three things you cannot do with a hardwired phone that you can do with a basic
cellular phone: - ✔✔1. Cannot send/receive text messages with hardwired phones.
2. Cannot take hardwired phones with you to use while traveling internationally.
3. Cannot use hardwired phones while riding as a passenger in a car.
✔✔How do you transfer a call on a hardwired telephone? - ✔✔Put the caller on hold,
dial the extension where you want to transfer the call, and hang up.
✔✔What three elements should be recorded in an out-of-office voicemail message? -
✔✔1. Instructions to the caller.
2. When the caller can expect a callback.
3. Your name.
✔✔What is the major advantage of MMS vs. SMS? - ✔✔In MMS, text messages can
contain photos and links
, ✔✔Three things that can be done using Gmail's chat service: - ✔✔1. Send photos.
2. Watch a video inside the chat window.
3. Insert hyperlinks.
✔✔Which hardware component will have more memory space if you close an
application? - ✔✔Random Access Memory (RAM)
✔✔What device would you plug into a VGA connector on a laptop? - ✔✔Display
✔✔Two ways to connect a printer directly to a computer: - ✔✔1 USB port.
2. Wi-Fi.
✔✔Two common methods to connect a pair of speakers to a laptop computer: - ✔✔1.
Bluetooth.
2. Audio cable.
✔✔Reload the page in the browser. - ✔✔1. Click the circle arrow located left of the
navigation bar.
✔✔Two requirements for connecting a device to a specific secure wireless (Wi-Fi)
network: - ✔✔1. The wireless network card on the device must be enabled.
2. You must have the correct network password.
✔✔What is a device driver? - ✔✔Software that controls hardware.
✔✔Two situations that may require you update a device driver: - ✔✔1. You upgrade
from a 32-bit to a 64-bit versino of Windows.
2. A hardware device stops working after you update the operating system.
✔✔What two operating systems are proprietary? - ✔✔1. iOS
2. Windows
✔✔Two advantages of a wired network over a Wi-Fi network; - ✔✔1. More security.
2. Speed is faster.
✔✔Create a "Team.xlsx" shortcut from the Documents > Soccer Coaching folder to the
Desktop without opening the file. - ✔✔1. At the bottom of the display, on the left side of
the taskbar, click the Folder icon to open File Explorer.
2. In File Explorer, open Documents.
3. Double-click the Soccer Coaching Folder.
4. Select "Team.xlsx"
5. Right click "Team.xlsx" and select Sent To then select Desktop.
