HIM MANAGEMENT FINALS STUDY
GUIDE EXAM QUESTIONS AND
ANSWERS 100% PASS
Mary, a coding manager, has been asked to evaluate her coders' job descriptions and match the
level of learning to the verbs that are utilized to describe the job tasks. Mary would utilize
_______________________________to perform this analysis - ANS Bloom's taxonomy job
task verbs and levels of learning
The HIM director at University Hospital is acquiring several other areas within the healthcare
organization including clinical documentation improvement, physician coding, and clinic coding.
The director knows that she will need additional staff to integrate these tasks into the HIM
department. She should first _____________to explain the performance gaps that will be
experienced within the HIM department - ANS Perform a needs assessment
Memorial Hospital has experienced financial setbacks and recently laid off 20 employees. This is
an example of what type of employee turnover - ANS Functional
Pressed for time, Sara hired her new release of information clerk without doing a reference
check. When the new clerk committed a violation of patient confidentiality, it came to light that
she had committee similar violations at her previous place of employment. By not checking the
clerk's references, Sara has opened the hospital to charge of - ANS Negligent hiring
During her interview for the position of assistant director of HIM, Jackie spends separate time
answering questions with the director of HIM, all of the members of the coding section, and the
assistant directors of both the patient financial services (PFS) and information technology (IT)
departments. This is an example of what type of interview - ANS 360-degree interview
@COPYRIGHT ALL RIGHTS RESERVED PAGE 1 OF 10
, Which of the following is an indirect cost of recruitment - ANS Lost productivity due to open
positions
Memorial Hospital is a 45-bed rural hospital. The last two directors of HIM stayed less than six
months each, and the position has been open for four months. Which of the following
recruitment methods should the chief financial officer (CFO) consider to fill the open HIM
director position - ANS Outsourcing
Kelly's husband is being transferred to a new position in another state. Kelly has to resign her
position as director of HIM at Memorial Hospital, a job she has enjoyed for five years. This is an
example of what type of employee turnover - ANS Voluntary
Caroline is interviewing candidates for a supervisor of release of information position. She asks
each candidate to explain how they would prepare a record in answer to a subpoena. This is
what type of interview question - ANS Job knowledge
In this type of job evaluation method, each job is sorted according to how valuable it is to the
organization. More valuable jobs are at the top of the order and less valuable jobs are at the
bottom - ANS Job ranking
Which of the following is a direct cost of employee turnover - ANS Separation payments of
accrued vacation time
Monitoring turnover is a retention strategy that organizations use to reduce the need to recruit
for new employees. Which of the following is a tool that might be used to help monitor
turnover - ANS Exit interviews
Jan, the new release of information manager, is participating in management orientation for the
healthcare organization. One section of orientation thoroughly reviews the tools and practices
for setting sustainable performance goals for employees, how to monitor employee progress
toward job performance goals, and ways to provide feedback to employees regarding job
performance. This section of orientation is called _____________________ -
ANS Performance management
@COPYRIGHT ALL RIGHTS RESERVED PAGE 2 OF 10
GUIDE EXAM QUESTIONS AND
ANSWERS 100% PASS
Mary, a coding manager, has been asked to evaluate her coders' job descriptions and match the
level of learning to the verbs that are utilized to describe the job tasks. Mary would utilize
_______________________________to perform this analysis - ANS Bloom's taxonomy job
task verbs and levels of learning
The HIM director at University Hospital is acquiring several other areas within the healthcare
organization including clinical documentation improvement, physician coding, and clinic coding.
The director knows that she will need additional staff to integrate these tasks into the HIM
department. She should first _____________to explain the performance gaps that will be
experienced within the HIM department - ANS Perform a needs assessment
Memorial Hospital has experienced financial setbacks and recently laid off 20 employees. This is
an example of what type of employee turnover - ANS Functional
Pressed for time, Sara hired her new release of information clerk without doing a reference
check. When the new clerk committed a violation of patient confidentiality, it came to light that
she had committee similar violations at her previous place of employment. By not checking the
clerk's references, Sara has opened the hospital to charge of - ANS Negligent hiring
During her interview for the position of assistant director of HIM, Jackie spends separate time
answering questions with the director of HIM, all of the members of the coding section, and the
assistant directors of both the patient financial services (PFS) and information technology (IT)
departments. This is an example of what type of interview - ANS 360-degree interview
@COPYRIGHT ALL RIGHTS RESERVED PAGE 1 OF 10
, Which of the following is an indirect cost of recruitment - ANS Lost productivity due to open
positions
Memorial Hospital is a 45-bed rural hospital. The last two directors of HIM stayed less than six
months each, and the position has been open for four months. Which of the following
recruitment methods should the chief financial officer (CFO) consider to fill the open HIM
director position - ANS Outsourcing
Kelly's husband is being transferred to a new position in another state. Kelly has to resign her
position as director of HIM at Memorial Hospital, a job she has enjoyed for five years. This is an
example of what type of employee turnover - ANS Voluntary
Caroline is interviewing candidates for a supervisor of release of information position. She asks
each candidate to explain how they would prepare a record in answer to a subpoena. This is
what type of interview question - ANS Job knowledge
In this type of job evaluation method, each job is sorted according to how valuable it is to the
organization. More valuable jobs are at the top of the order and less valuable jobs are at the
bottom - ANS Job ranking
Which of the following is a direct cost of employee turnover - ANS Separation payments of
accrued vacation time
Monitoring turnover is a retention strategy that organizations use to reduce the need to recruit
for new employees. Which of the following is a tool that might be used to help monitor
turnover - ANS Exit interviews
Jan, the new release of information manager, is participating in management orientation for the
healthcare organization. One section of orientation thoroughly reviews the tools and practices
for setting sustainable performance goals for employees, how to monitor employee progress
toward job performance goals, and ways to provide feedback to employees regarding job
performance. This section of orientation is called _____________________ -
ANS Performance management
@COPYRIGHT ALL RIGHTS RESERVED PAGE 2 OF 10