MYC200 MyChart Administration 2026-2027
ACTUAL EXAM Newest 2026-2027 Complete 550
Questions And Correct Detailed Answers (Verified
Answers) Already Graded A+ Brand New Version!!
1. The message type table is referenced - CORRECT ANSWER: - The first line that matches on
message type and department or rule (if defined) will be used.
-Any line without a destination will be ignored
-Also, any line that has a destination of pool without a specific pool listed will be ignored.
2. If no line matches, the system next looks to the Message Bucket table. - CORRECT
ANSWER: - This works just like the Message type table, except instead of evaluating individual
message types the system is evaluating "buckets" or groupings of messages. For example, you
may use the MyChart Clinical bucket that catches all clinical message types.
3. If there is no applicable bucket found, the system will refer to the default section. - CORRECT
ANSWER: At the provider level, there is only a clinical default so all other types of messages
will be deferred to the next level (department level) of the routing hierarchy.
7 Options to choose to set the alert - CORRECT ANSWER: -Beginning of Check In
-Beginning of Check Out
-Beginning of Sign In
-Don't Show
-End of Check In
-End of Check Out
-End of Sign In
A provider voices concerns that he won't have time for the extra workload of answering patient
messages from MyChart. Why shouldn't they be concerned? - CORRECT ANSWER: Providers
can have messages routed to a nurse pool instead of routed directly to their own In Basket.
,A provider voices concerns that he won't have time for the extra workload of answering patient
messages from MyChart. Why shouldn't they be concerned? - CORRECT ANSWER: Providers
can have messages routed to a nurse pool instead of routed directly to their own In Basket.
Access Class Analogies:
Feature - CORRECT ANSWER: Definition: Access to a single piece of functionality in MyChart
Analogy: A Key
Access class determination ext field - CORRECT ANSWER: After you create the proper
extension, you need to enter it in the Access class determination ext field (I WDF 740).
Access Classes - CORRECT ANSWER: If certain groups of patients should use different
features of MyChart than others, create different access classes to allow those patients to use the
features they need.
Access Classification Analogies:
Access Class - CORRECT ANSWER: Definition: A group of features that is assigned to a
patient or group of patients.
Analogy: A Key Ring
Access Classifications for Non-Patient Proxies - CORRECT ANSWER: When a non‐patient
proxy logs in to MyChart, the features accessible in the subject's chart are governed by the access
classification assigned to the proxy relationship. There are a few features, however, that the
proxy should have for her own account, such as changing her address or email, paying bills, or
resetting the password.
The features available to non-patient are controlled by settings in WDF 1. There is also an access
class in the Foundation System made specifically for patients who are non-patient proxies.
,Access MyChart System Manager Menu - CORRECT ANSWER: Selecting option 13 from the
MyChart System Manager Menu accesses secondary profiles, different from WDF1. Builders
can easily access and make changes to settings in WDF 1. In fact, the first 12 options from the
MyChart System Manager Menu open screens with WDF 1 settings. Options 1‐11 act as a table
of contents for builders to jump to screens in which to edit settings in WDF 1. Option 12 opens a
series of screens showing all the available settings in System Definitions.
Account Detail - CORRECT ANSWER: The See Account Detail link shows the patient their
billing details. Patients can see account demographics and amount due. Patients see specific
charges due and the date, provider, description, payor, and patient for each. Patients can also
view statements and recent payments, as well as make a payment using a credit card.
You can determine what sections appear to patients in account detail in WDF1. There is a screen
for PB Options as well as HB/SBO Options.
Adding the New Item to a Submenu - CORRECT ANSWER: You have the option to add your
new item to an existing sub menu, or create a custom submenu that you will ultimately add to the
MyChart menu. You can not directly edit the released submenus, so instead you will extend them
to add your custom build.
Additional Default Pool - CORRECT ANSWER: There could be situations where you have
patients who will not have any providers available, or they may not have an appropriate provider
available. For these patients, you can offer a generic clinical advice option. To let patients
message an "other" provider, specify a pool and display name as an Additional Default Pool in
WDF.
Additional Default Pool - CORRECT ANSWER: There could be situations where you have
patients who will not have any providers available, or they may not have an appropriate provider
available. For these patients, you can offer a generic clinical advice option. To let patients
message an "other" provider, specify a pool and display name as an Additional Default Pool in
WDF.
All Visits - CORRECT ANSWER: With this new option, the patient can view, download, or send
all health information that's available in her record. This package of documents includes up-to-
, date summary of her health, a summary document of all information available to the patient, and
a summary document for each of the patient's visits/
Announcements - CORRECT ANSWER: You can use announcements to make sure patients see
important information on the home page, such as a notice for an upcoming system downtime,
construction, a weather alert, or a special event at your organization. Announcements can be
filtered with a rule, otherwise announcements are visible to all patients who use MyChart.
Patients do not need any special security to view announcements.
Apple pay and Google Pay in MyChart Mobile - CORRECT ANSWER: Accepting digital
wallets in MyChart, like Apple Pay and Google Pay, in your MyChart mobile app offers patients
more options and greater convenience when making payments. Using these payment methods
provides and easier and faster way for patients to make one-time payments since their billing
information will be automatically populated during the payment process.
Appointment Reminders - CORRECT ANSWER: MyChart can send out appointment reminders
and test results, so staff members no longer have to spend time making phone calls or sending
letters to patients.
Appointment Requests - CORRECT ANSWER: Your Epic teams manage the schedule and
assign patients appointments based on appointment request messages.
The patient fills out the appointment request form on MyChart, which sends a message to an In
Basket pool of users. The scheduler at the clinic then makes the appointment based on available
dates and times.
Appointment requests do not require a license for Cadence. Appointment requests do not actually
interact with the scheduling system.
Arthur is excited about MyChart, but he is not very comfortable using technology. He wants his
son, Ron, to have proxy access to his MyChart account, so Ron can help him set up appointments
and send messages to his providers. However, Arthur would still like to keep his medical
information private. He mentions this to his provider during his yearly visit.
ACTUAL EXAM Newest 2026-2027 Complete 550
Questions And Correct Detailed Answers (Verified
Answers) Already Graded A+ Brand New Version!!
1. The message type table is referenced - CORRECT ANSWER: - The first line that matches on
message type and department or rule (if defined) will be used.
-Any line without a destination will be ignored
-Also, any line that has a destination of pool without a specific pool listed will be ignored.
2. If no line matches, the system next looks to the Message Bucket table. - CORRECT
ANSWER: - This works just like the Message type table, except instead of evaluating individual
message types the system is evaluating "buckets" or groupings of messages. For example, you
may use the MyChart Clinical bucket that catches all clinical message types.
3. If there is no applicable bucket found, the system will refer to the default section. - CORRECT
ANSWER: At the provider level, there is only a clinical default so all other types of messages
will be deferred to the next level (department level) of the routing hierarchy.
7 Options to choose to set the alert - CORRECT ANSWER: -Beginning of Check In
-Beginning of Check Out
-Beginning of Sign In
-Don't Show
-End of Check In
-End of Check Out
-End of Sign In
A provider voices concerns that he won't have time for the extra workload of answering patient
messages from MyChart. Why shouldn't they be concerned? - CORRECT ANSWER: Providers
can have messages routed to a nurse pool instead of routed directly to their own In Basket.
,A provider voices concerns that he won't have time for the extra workload of answering patient
messages from MyChart. Why shouldn't they be concerned? - CORRECT ANSWER: Providers
can have messages routed to a nurse pool instead of routed directly to their own In Basket.
Access Class Analogies:
Feature - CORRECT ANSWER: Definition: Access to a single piece of functionality in MyChart
Analogy: A Key
Access class determination ext field - CORRECT ANSWER: After you create the proper
extension, you need to enter it in the Access class determination ext field (I WDF 740).
Access Classes - CORRECT ANSWER: If certain groups of patients should use different
features of MyChart than others, create different access classes to allow those patients to use the
features they need.
Access Classification Analogies:
Access Class - CORRECT ANSWER: Definition: A group of features that is assigned to a
patient or group of patients.
Analogy: A Key Ring
Access Classifications for Non-Patient Proxies - CORRECT ANSWER: When a non‐patient
proxy logs in to MyChart, the features accessible in the subject's chart are governed by the access
classification assigned to the proxy relationship. There are a few features, however, that the
proxy should have for her own account, such as changing her address or email, paying bills, or
resetting the password.
The features available to non-patient are controlled by settings in WDF 1. There is also an access
class in the Foundation System made specifically for patients who are non-patient proxies.
,Access MyChart System Manager Menu - CORRECT ANSWER: Selecting option 13 from the
MyChart System Manager Menu accesses secondary profiles, different from WDF1. Builders
can easily access and make changes to settings in WDF 1. In fact, the first 12 options from the
MyChart System Manager Menu open screens with WDF 1 settings. Options 1‐11 act as a table
of contents for builders to jump to screens in which to edit settings in WDF 1. Option 12 opens a
series of screens showing all the available settings in System Definitions.
Account Detail - CORRECT ANSWER: The See Account Detail link shows the patient their
billing details. Patients can see account demographics and amount due. Patients see specific
charges due and the date, provider, description, payor, and patient for each. Patients can also
view statements and recent payments, as well as make a payment using a credit card.
You can determine what sections appear to patients in account detail in WDF1. There is a screen
for PB Options as well as HB/SBO Options.
Adding the New Item to a Submenu - CORRECT ANSWER: You have the option to add your
new item to an existing sub menu, or create a custom submenu that you will ultimately add to the
MyChart menu. You can not directly edit the released submenus, so instead you will extend them
to add your custom build.
Additional Default Pool - CORRECT ANSWER: There could be situations where you have
patients who will not have any providers available, or they may not have an appropriate provider
available. For these patients, you can offer a generic clinical advice option. To let patients
message an "other" provider, specify a pool and display name as an Additional Default Pool in
WDF.
Additional Default Pool - CORRECT ANSWER: There could be situations where you have
patients who will not have any providers available, or they may not have an appropriate provider
available. For these patients, you can offer a generic clinical advice option. To let patients
message an "other" provider, specify a pool and display name as an Additional Default Pool in
WDF.
All Visits - CORRECT ANSWER: With this new option, the patient can view, download, or send
all health information that's available in her record. This package of documents includes up-to-
, date summary of her health, a summary document of all information available to the patient, and
a summary document for each of the patient's visits/
Announcements - CORRECT ANSWER: You can use announcements to make sure patients see
important information on the home page, such as a notice for an upcoming system downtime,
construction, a weather alert, or a special event at your organization. Announcements can be
filtered with a rule, otherwise announcements are visible to all patients who use MyChart.
Patients do not need any special security to view announcements.
Apple pay and Google Pay in MyChart Mobile - CORRECT ANSWER: Accepting digital
wallets in MyChart, like Apple Pay and Google Pay, in your MyChart mobile app offers patients
more options and greater convenience when making payments. Using these payment methods
provides and easier and faster way for patients to make one-time payments since their billing
information will be automatically populated during the payment process.
Appointment Reminders - CORRECT ANSWER: MyChart can send out appointment reminders
and test results, so staff members no longer have to spend time making phone calls or sending
letters to patients.
Appointment Requests - CORRECT ANSWER: Your Epic teams manage the schedule and
assign patients appointments based on appointment request messages.
The patient fills out the appointment request form on MyChart, which sends a message to an In
Basket pool of users. The scheduler at the clinic then makes the appointment based on available
dates and times.
Appointment requests do not require a license for Cadence. Appointment requests do not actually
interact with the scheduling system.
Arthur is excited about MyChart, but he is not very comfortable using technology. He wants his
son, Ron, to have proxy access to his MyChart account, so Ron can help him set up appointments
and send messages to his providers. However, Arthur would still like to keep his medical
information private. He mentions this to his provider during his yearly visit.
