CRCR CERTIFICATION EXAM
CRCR CERTIFICATION EXAM QUESTIONS AND ANSWERS GRADED A+
T/F Consents are signed as part of the post-service
process ANS >> False
T/F Patient service costs are calculated in the pre-service
process for scheduled patients ANS >> True
T/F The patient is scheduled and registered for service is
a time-of-service activity ANS >> False
T/F The patient account is monitored for payment is a
time-of-service activity ANS >> False
,CRCR CERTIFICATION EXAM
T/F Case management and discharge planning services
are a post-service activity ANS >> False
T/F Sending the bill electronically to the health plan is a
time-of-service activity ANS >> False
Revenue Cycle Initiatives ANS >> Healthcare Dollars &
Sunset financial comm. best practices, best practices for
price transparency, medical accounts resolution
PFC Best Practices ANS >> 6 areas: Annual staff training,
training program topics, process observation, executive
level metrics reporting, technology verification, feedback
and response
Where individuals and small businesses can compare and
purchase qualified health benefit plans ANS >> Health
Insurance Marketplace/Health Insurance exchange
,CRCR CERTIFICATION EXAM
Medical Debt Task Force ANS >> developed a best
practice workflow that builds off of HDMI’s previous
patient friendly billing work and spans the patient-centric
revenue cycle.
The following statements describe best practices
established by the Medical Debt Task Force ANS >>
Educate patients, coordinate to avoid duplicate patient
contacts, be consistent in key aspects of account
resolution, follow best practices for communication
Hospital Consumer Assessment of Healthcare Providers
and Systems (HCAHPS) ANS >> standardized method for
evaluating patients' perspective on hospital care
Hard Costs ANS >> loss of future revenue
Soft Costs ANS >> customer’s passing on information
about their negative experience to potential patients or
through social media channels
, CRCR CERTIFICATION EXAM
Post Acute Services ANS >> include skilled nursing, home
health, durable medical equipment, hospice, and assisted
living
Skilled Nursing Facility (SNF) ANS >> institution (skilled
nursing home/rehabilitation centre) engaged in provided
skilled nursing care for injured/disabled/sick persons
Durable Medical Equipment (DME) ANS >> Medical
equipment that is prescribed by a doctor for use in the
home
Home Health Agency (HHA) ANS >> public agency or
private organization
Level 1 Modifier ANS >> usually provide info about
performance of a procedures/apply to CPT/consist of 2
numbers
Level 2 Modifiers ANS >> used for OPPS/provide addle
detail ab out an anatomical location or about a procedure
CRCR CERTIFICATION EXAM QUESTIONS AND ANSWERS GRADED A+
T/F Consents are signed as part of the post-service
process ANS >> False
T/F Patient service costs are calculated in the pre-service
process for scheduled patients ANS >> True
T/F The patient is scheduled and registered for service is
a time-of-service activity ANS >> False
T/F The patient account is monitored for payment is a
time-of-service activity ANS >> False
,CRCR CERTIFICATION EXAM
T/F Case management and discharge planning services
are a post-service activity ANS >> False
T/F Sending the bill electronically to the health plan is a
time-of-service activity ANS >> False
Revenue Cycle Initiatives ANS >> Healthcare Dollars &
Sunset financial comm. best practices, best practices for
price transparency, medical accounts resolution
PFC Best Practices ANS >> 6 areas: Annual staff training,
training program topics, process observation, executive
level metrics reporting, technology verification, feedback
and response
Where individuals and small businesses can compare and
purchase qualified health benefit plans ANS >> Health
Insurance Marketplace/Health Insurance exchange
,CRCR CERTIFICATION EXAM
Medical Debt Task Force ANS >> developed a best
practice workflow that builds off of HDMI’s previous
patient friendly billing work and spans the patient-centric
revenue cycle.
The following statements describe best practices
established by the Medical Debt Task Force ANS >>
Educate patients, coordinate to avoid duplicate patient
contacts, be consistent in key aspects of account
resolution, follow best practices for communication
Hospital Consumer Assessment of Healthcare Providers
and Systems (HCAHPS) ANS >> standardized method for
evaluating patients' perspective on hospital care
Hard Costs ANS >> loss of future revenue
Soft Costs ANS >> customer’s passing on information
about their negative experience to potential patients or
through social media channels
, CRCR CERTIFICATION EXAM
Post Acute Services ANS >> include skilled nursing, home
health, durable medical equipment, hospice, and assisted
living
Skilled Nursing Facility (SNF) ANS >> institution (skilled
nursing home/rehabilitation centre) engaged in provided
skilled nursing care for injured/disabled/sick persons
Durable Medical Equipment (DME) ANS >> Medical
equipment that is prescribed by a doctor for use in the
home
Home Health Agency (HHA) ANS >> public agency or
private organization
Level 1 Modifier ANS >> usually provide info about
performance of a procedures/apply to CPT/consist of 2
numbers
Level 2 Modifiers ANS >> used for OPPS/provide addle
detail ab out an anatomical location or about a procedure
