HEALTHCARE MANAGEMENT 3310
UPDATED EXAM QUESTIONS AND
ANSWERS 2026 LATEST VERSION
EXAM PREP GUIDE
◉ Who was responsible for improving the health information
technology of the last decade?
Answer: Agency for Healthcare Research and Quality
◉ A system can be physical, organizational or:
Answer: temporal
◉ The definition of system:
Answer: can be technology
artifacts that people interact with
can be software or equipment
can involve people or organizations
◉ What two items can contribute to human error that affects patient care
outcomes?
Answer: Usability of medical devices and Job stress and burnout
◉ The _________ error can be contributed to cognitive biases which are
the affective disposition to respond to circumstances or people.
, Answer: diagnostic
◉ Workload is the joining of:
Answer: procedural formation
engineering and physical hardware components
cognitive and human performance of employees
evolving assessment of outcomes
◉ Proper task design, necessary to understand the effectiveness of
patient care tasks, involves:
Answer: description of task from start to finish
systematic description of all tasks
conceptual design of all personnel and roles
◉ Who proposed a "team of people embedded in the community who
seek to improve the health and healing of the people in that community?
Answer: National Committee for Quality Assurance and Agency for
Healthcare Research and Quality
◉ Who launched the World Alliance for Patient Safety, concerned with
hand hygiene, safety in surgery, educational programs, and research to
improve the implementation of patient safety programs?
Answer: World Health Organization
UPDATED EXAM QUESTIONS AND
ANSWERS 2026 LATEST VERSION
EXAM PREP GUIDE
◉ Who was responsible for improving the health information
technology of the last decade?
Answer: Agency for Healthcare Research and Quality
◉ A system can be physical, organizational or:
Answer: temporal
◉ The definition of system:
Answer: can be technology
artifacts that people interact with
can be software or equipment
can involve people or organizations
◉ What two items can contribute to human error that affects patient care
outcomes?
Answer: Usability of medical devices and Job stress and burnout
◉ The _________ error can be contributed to cognitive biases which are
the affective disposition to respond to circumstances or people.
, Answer: diagnostic
◉ Workload is the joining of:
Answer: procedural formation
engineering and physical hardware components
cognitive and human performance of employees
evolving assessment of outcomes
◉ Proper task design, necessary to understand the effectiveness of
patient care tasks, involves:
Answer: description of task from start to finish
systematic description of all tasks
conceptual design of all personnel and roles
◉ Who proposed a "team of people embedded in the community who
seek to improve the health and healing of the people in that community?
Answer: National Committee for Quality Assurance and Agency for
Healthcare Research and Quality
◉ Who launched the World Alliance for Patient Safety, concerned with
hand hygiene, safety in surgery, educational programs, and research to
improve the implementation of patient safety programs?
Answer: World Health Organization
