HEALTHCARE MANAGEMENT 3310
UPDATED EXAM QUESTIONS AND
ANSWERS 2026 PRACTICE TEST
QUESTIONS WITH ACCURATE
ANSWERS
◉ Plan.
Answer: a blueprint for goal achievement and specifies the necessary
resource allocations, schedules, tasks, and other actions.
◉ What specific management is responsible for strategic goals?.
Answer: Strategic Goals- Senior management (organization as a whole)
◉ What specific management is responsible for operational goals?.
Answer: Lower management (departments/individuals)
◉ What specific management is responsible for tactical goals/plans
(hierarchy of goals)?.
Answer: Middle management (major divisions)
◉ What is a mission statement?.
Answer: A broadly stated definition of purpose that distinguishes the
organization from others of a similar type, can enhance employee
motivation and organizational performance. Top management
responsible for making.
,◉ What are strategic goals and examples?.
Answer: broad statements describing where the organization wants to be
in the future, pertains to the organization as a whole rather that to
specific divisions or departments.
Ex:
◉ What are tactical goals and examples?.
Answer: designed to help execute the major strategic plans and to
accomplish a specific part the company's strategy, typically has shorter
time horizon than strategic plans, over the next year or so.
Ex:
◉ What are operational goals and examples?.
Answer: The results expected from departments, work groups, and
individuals. They are precise and measurable.
Ex:
◉ Characteristics for effective goals.
Answer: 1. Specific and measurable
2. Defined time period
3. Cover key result areas
4. Challenging but realistic
5. Linked to rewards
, ◉ MBO: Management by Objective: the advantages.
Answer: A system whereby managers and employees define goals for
every department, project, and person and use them to monitor
subsequent performance.
◉ MBO: Management by Objective - Advantages.
Answer: 1. manager and employee efforts are focused on activities that
will lead to goal achievement.
2. performance can be improved at all company levels.
3. employees are motivated.
4. departmental and individual goals are aligned with company goals.
◉ MBO: Management by Objective - Disadvantages.
Answer: 1. constant change prevents MBO from taking hold.
2. environment of poor employer-employee relations reduces MBO
effectiveness.
3. strategic goals may be displaced by operational goals.
4. mechanistic organizations and values that discourage participation can
harm the MBO process.
5. too much paperwork saps MBO energy.
◉ Contingency Plans.
Answer: Define company responses to be taken in the case of
emergencies, setbacks, or unexpected conditions. To develop
UPDATED EXAM QUESTIONS AND
ANSWERS 2026 PRACTICE TEST
QUESTIONS WITH ACCURATE
ANSWERS
◉ Plan.
Answer: a blueprint for goal achievement and specifies the necessary
resource allocations, schedules, tasks, and other actions.
◉ What specific management is responsible for strategic goals?.
Answer: Strategic Goals- Senior management (organization as a whole)
◉ What specific management is responsible for operational goals?.
Answer: Lower management (departments/individuals)
◉ What specific management is responsible for tactical goals/plans
(hierarchy of goals)?.
Answer: Middle management (major divisions)
◉ What is a mission statement?.
Answer: A broadly stated definition of purpose that distinguishes the
organization from others of a similar type, can enhance employee
motivation and organizational performance. Top management
responsible for making.
,◉ What are strategic goals and examples?.
Answer: broad statements describing where the organization wants to be
in the future, pertains to the organization as a whole rather that to
specific divisions or departments.
Ex:
◉ What are tactical goals and examples?.
Answer: designed to help execute the major strategic plans and to
accomplish a specific part the company's strategy, typically has shorter
time horizon than strategic plans, over the next year or so.
Ex:
◉ What are operational goals and examples?.
Answer: The results expected from departments, work groups, and
individuals. They are precise and measurable.
Ex:
◉ Characteristics for effective goals.
Answer: 1. Specific and measurable
2. Defined time period
3. Cover key result areas
4. Challenging but realistic
5. Linked to rewards
, ◉ MBO: Management by Objective: the advantages.
Answer: A system whereby managers and employees define goals for
every department, project, and person and use them to monitor
subsequent performance.
◉ MBO: Management by Objective - Advantages.
Answer: 1. manager and employee efforts are focused on activities that
will lead to goal achievement.
2. performance can be improved at all company levels.
3. employees are motivated.
4. departmental and individual goals are aligned with company goals.
◉ MBO: Management by Objective - Disadvantages.
Answer: 1. constant change prevents MBO from taking hold.
2. environment of poor employer-employee relations reduces MBO
effectiveness.
3. strategic goals may be displaced by operational goals.
4. mechanistic organizations and values that discourage participation can
harm the MBO process.
5. too much paperwork saps MBO energy.
◉ Contingency Plans.
Answer: Define company responses to be taken in the case of
emergencies, setbacks, or unexpected conditions. To develop
