HFMA CRCR Final and Practice Exam Test Bank – 2025-2026 Edition – Verified
Questions and Answers
Section 1: Revenue Cycle Overview (Questions 1-30)
Question 1
What is the first step of the revenue cycle process?
A) Billing
B) Payment posting
C) Scheduling
D) Collections
Answer: C
Rationale: The revenue cycle begins with patient access functions, starting with
scheduling and registration. All downstream activities depend on accurate front-
end data collection .
Question 2
Approximately what percentage of billing information is obtained during the
patient registration (Patient Access) process?
,A) 10%
B) 25%
C) 40%
D) 75%
Answer: C
Rationale: Approximately 40% of billing information is obtained during the patient
registration process. Accurate data collection at registration is critical because
errors at this stage lead to denials, delayed payments, and compliance issues
downstream .
Question 3
Which of the following is NOT a main HFMA Healthcare Dollars and Sense revenue
cycle initiative?
A) Patient Financial Communications
B) Medical Account Resolution
C) Price Transparency
D) Process Compliance
,Answer: D
Rationale: The main HFMA Healthcare Dollars and Sense revenue cycle initiatives
include Patient Financial Communications, Medical Account Resolution, and Price
Transparency. Process Compliance is not one of the named initiatives in the
HFMA framework .
Question 4
What is the primary purpose of revenue cycle management in healthcare?
A) To maximize patient wait times
B) To manage the financial process from patient registration through final
payment
C) To reduce clinical staff
D) To eliminate insurance billing
Answer: B
Rationale: Revenue cycle management encompasses the entire financial process
from patient registration and insurance verification through coding, claims
submission, payment posting, and final balance resolution .
, Question 5
Which phase of the revenue cycle involves capturing patient information and
verifying insurance coverage?
A) Claims Management
B) Coding
C) Patient Access
D) Accounts Receivable
Answer: C
Rationale: Patient Access is responsible for registration, insurance verification,
authorization, and collecting upfront payments. This is the front-end of the
revenue cycle .
Question 6
Days in Accounts Receivable (A/R) is calculated based on the value of:
A) Total accounts receivable on a specific date
B) Monthly net revenue
C) Total charity care provided
Questions and Answers
Section 1: Revenue Cycle Overview (Questions 1-30)
Question 1
What is the first step of the revenue cycle process?
A) Billing
B) Payment posting
C) Scheduling
D) Collections
Answer: C
Rationale: The revenue cycle begins with patient access functions, starting with
scheduling and registration. All downstream activities depend on accurate front-
end data collection .
Question 2
Approximately what percentage of billing information is obtained during the
patient registration (Patient Access) process?
,A) 10%
B) 25%
C) 40%
D) 75%
Answer: C
Rationale: Approximately 40% of billing information is obtained during the patient
registration process. Accurate data collection at registration is critical because
errors at this stage lead to denials, delayed payments, and compliance issues
downstream .
Question 3
Which of the following is NOT a main HFMA Healthcare Dollars and Sense revenue
cycle initiative?
A) Patient Financial Communications
B) Medical Account Resolution
C) Price Transparency
D) Process Compliance
,Answer: D
Rationale: The main HFMA Healthcare Dollars and Sense revenue cycle initiatives
include Patient Financial Communications, Medical Account Resolution, and Price
Transparency. Process Compliance is not one of the named initiatives in the
HFMA framework .
Question 4
What is the primary purpose of revenue cycle management in healthcare?
A) To maximize patient wait times
B) To manage the financial process from patient registration through final
payment
C) To reduce clinical staff
D) To eliminate insurance billing
Answer: B
Rationale: Revenue cycle management encompasses the entire financial process
from patient registration and insurance verification through coding, claims
submission, payment posting, and final balance resolution .
, Question 5
Which phase of the revenue cycle involves capturing patient information and
verifying insurance coverage?
A) Claims Management
B) Coding
C) Patient Access
D) Accounts Receivable
Answer: C
Rationale: Patient Access is responsible for registration, insurance verification,
authorization, and collecting upfront payments. This is the front-end of the
revenue cycle .
Question 6
Days in Accounts Receivable (A/R) is calculated based on the value of:
A) Total accounts receivable on a specific date
B) Monthly net revenue
C) Total charity care provided
