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Cigna Medicare Certification Study Guide 2026 – Complete Q&A Bank (150+ Questions) HealthSpring Transition

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Pass the Cigna Medicare certification exam with confidence. This up-to-date study guide covers the critical 2026 changes, including the HCSC acquisition and rebranding to HealthSpring. Features 150+ high-yield questions across all domains: Cigna Medicare product portfolio (HMO, PPO, PDP, SNP), the Healthy Today flex card, supplemental benefits (dental, vision, hearing with Start Hearing), Part D changes ($2,000 out-of-pocket cap, Senior Savings Model for insulin, M3P payment plan), enrollment periods (IEP, AEP, OEP, SEPs for dual eligibles), CMS marketing guidelines (Scope of Appointment, prohibited cold-calling), and HIPAA/PHI compliance. Each answer includes a detailed rationale. Based on latest CMS rules and Cigna/HealthSpring 2026 plan year.

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# CIGNA MEDICARE CERTIFICATION STUDY
GUIDE 2026## LATEST 2026/2027 EDITION BY
CIGNA HEALTHCARE PROFESSIONALS###
ULTIMATE PREP TO PASS ON FIRST ATTEMPT



## Table of Contents


1. **Introduction & Critical 2026 Updates** (5 questions)
2. **Cigna Medicare Product Portfolio** (20 questions)
3. **Medicare Advantage HMO vs. PPO Plans** (20 questions)
4. **Medicare Part D Prescription Drug Plans (PDP)** (15 questions)
5. **Supplemental Benefits & The Healthy Today Card** (10 questions)
6. **Compliance, HIPAA & PHI Protection** (15 questions)
7. **CMS Guidelines & Sales Agent Conduct** (10 questions)
8. **Enrollment & Eligibility Requirements** (10 questions)
9. **Special Needs Plans (SNP) & Caregiver Support** (10 questions)
10. **Final Comprehensive Exam (50 Questions)** (50 questions)




---

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## Section 1: Introduction & Critical 2026 Updates (5 Questions)


**1.** What is the most significant change to Cigna's Medicare business
for 2026?
A. Cigna is discontinuing all Medicare products
B. Cigna Healthcare Medicare Advantage is becoming HealthSpring
C. Cigna is increasing all premiums by 50%
D. Cigna is no longer offering Part D plans


**Correct Answer: B**


*Rationale:* Health Care Services Corporation (HCSC) purchased
Cigna Healthcare's Medicare Advantage, Supplemental Benefits, and
Medicare Part D business. Starting in 2026, plans will be rolled out
under the HealthSpring brand name . This is the most significant change
for the 2026 plan year.


---


**2.** Who acquired Cigna Healthcare's Medicare Advantage business?
A. UnitedHealth Group
B. Humana
C. Health Care Services Corporation (HCSC)

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D. Aetna


**Correct Answer: C**


*Rationale:* HCSC purchased Cigna Healthcare's Medicare Advantage,
Supplemental Benefits, Medicare Part D, and CareAllies business earlier
this year. The HealthSpring brand was gained as part of this transaction .


---


**3.** A Cigna Medicare Advantage member asks what will change for
them in 2026. Which statement is accurate?
A. They will lose all their current benefits
B. Their plan will remain exactly the same under the Cigna name
C. Their benefits remain substantially unchanged, but the plan will
operate under the HealthSpring name with new ID cards
D. They must re-enroll in a new plan


**Correct Answer: C**


*Rationale:* There are no substantial changes to benefit levels. All
health plan materials will reflect HealthSpring branding and colors.
Members will receive new HealthSpring ID cards for 2026 .

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**4.** When will Cigna Medicare members begin seeing the
HealthSpring brand?
A. Immediately in 2025
B. January 1, 2026
C. After the 2027 plan year
D. Only if they change plans


**Correct Answer: B**


*Rationale:* Starting in January 2026, patients and members will see
HealthSpring benefit coverage. HCSC will offer 2026 plans and benefits
under the new name, HealthSpring .


---


**5.** True or False: Current Cigna Medicare members will receive
new ID cards for 2026.
A. True
B. False


**Correct Answer: A**

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