MGT 4308 - Final Exam Review Questions
With Correct Answers
Innovation - ANSWER The process of creating new ideas and their
implementation.
Creativity - ANSWER The production of novel and useful ideas.
Experience of Flow - ANSWER An experience so engrossing and enjoyable that
the task becomes worth doing for its own sake, regardless of the external
consequences.
Pet-peeve technique - ANSWER A method of brainstorming in which a group
identifies all the possible complaints others might have about the group's
organizational unit.
Linguistic Style - ANSWER A person's characteristic speaking pattern.
Making the rounds - ANSWER The leader casually dropping by constituents to
listen to their accomplishments, concern, and problems and to share
information.
Win-win approach to conflict resolution - ANSWER The belief that after conflict
has been resolved, both sides should gain something of value.
Strategy - ANSWER An integrated, overall concept of how the firm will achieve
its objectives.
Strategic Leadership - ANSWER The process of creating or sustaining an
organization by providing the right direction and inspiration.
Crowdsourcing - ANSWER The use of collective intelligence gathered from the
public for accomplishing tasks, often by the use of social media.
Strategic Planning - ANSWER Those activities that lead to the statement of goals
and objectives and the choice of strategy.
SWOT Analysis - ANSWER A method of considering internal strengths,
weaknesses, and external opportunities and threats in a given situation.
,Knowledge Management - ANSWER A concerted effort to improve how
knowledge is created, delivered, and applied.
Learning organization - ANSWER An organization that is skilled at creating,
acquiring, and transferring knowledge and at modifying behavior to reflect new
knowledge and insights.
Multicultural leader - ANSWER A leader with the skills and attitudes to relate
effectively to and motivate people across race, gender, age, social attitudes,
and lifestyles.
Performance Orientation - ANSWER As a cultural value, the degree to which a
society encourages (or should encourage) and rewards group member for
performance improvement and excellence.
Assertiveness - ANSWER As a cultural value, the degree to which individuals are
(and should be) assertive, confrontational and aggressive in their relationships
with one another.
Future Orientation - ANSWER As a cultural value, the extend to which individuals
engage (and should engage) in future-oriented behaviors such as delaying
gratification, planning, and making investments for the future.
Time Orientation - ANSWER As a cultural value, the importance nations and
individuals attach to time.
Humane Orientation - ANSWER As a cultural value, the degree to which society
encourages and rewards, and should encourage and reward, individuals for
being fair, altruistic, and caring others.
in-group collectivism - ANSWER As a cultural value, the degree to which
individuals express, and should express, pride, loyalty, and cohesiveness in
their organizations and families.
Gender Egalitarianism - ANSWER As a cultura value, the degree to which a
culture minimizes, and should minimize, gender inequality.
Power Distance - ANSWER As a cultural value, the degree to which members of
a society expect, and should expect power to be distributed unequally.
Uncertainty Avoidance - ANSWER As a cultural value, the extent to which
members of a society rely (and should rely) on social norms, rules, and
procedures to lessen the unpredictability of future events.
, Work Orientation - ANSWER As a cultural value, the number of hours per week
and weeks per year people expect to invest in work versus leisure, or other
nonwork activities.
Cultural Sensitivity - ANSWER An awareness of and a willingness to investigate
the reasons why people of another culture act as they do.
Multicultural Worker - ANSWER A worker who is convinced that all cultures are
equally good and enjoys learning about other cultures.
Cultural Intelligence (CQ) - ANSWER An outsider's ability to interpret someone's
unfamiliar and ambiguous gestures the way that person's compatriots would.
Global Leadership Skills - ANSWER The ability to exercise effective leadership in
a variety of countries.
Diversity Training - ANSWER A learning experience designed to bring about
work-place harmony by teaching people how to get along better with diverse
work associates.
Cross-cultural Training - ANSWER A set of learning experiences designed to
help employees understand the customs, traditions, and beliefs of another
culture.
Employee network (or affinity) groups - ANSWER A group of employees
throughout the company who affiliate on the basis of a group characteristic such
as race, ethnicity, sex, sexual orientation, or physical ability status.
Leadership Diversity - ANSWER The presence of a culturally heterogeneous
group of leaders.
Self-awareness - ANSWER Insightfully processing feedback about oneself to
improve personal effectiveness.
Single-loop learning - ANSWER A situation in which learners seek minimum
feedback that might substantially confront their basic ideas or actions.
Double-loop learning - ANSWER An in-depth style of learning that occurs when
people use feedback to confront the validity of the goal or the values implicit in
the situation.
Self-discipline - ANSWER The ability to mobilize one's efforts to stay focused on
attaining an important goal.
Crucibles - ANSWER Critical events and experiences that more often reflect
failure than grand success.
With Correct Answers
Innovation - ANSWER The process of creating new ideas and their
implementation.
Creativity - ANSWER The production of novel and useful ideas.
Experience of Flow - ANSWER An experience so engrossing and enjoyable that
the task becomes worth doing for its own sake, regardless of the external
consequences.
Pet-peeve technique - ANSWER A method of brainstorming in which a group
identifies all the possible complaints others might have about the group's
organizational unit.
Linguistic Style - ANSWER A person's characteristic speaking pattern.
Making the rounds - ANSWER The leader casually dropping by constituents to
listen to their accomplishments, concern, and problems and to share
information.
Win-win approach to conflict resolution - ANSWER The belief that after conflict
has been resolved, both sides should gain something of value.
Strategy - ANSWER An integrated, overall concept of how the firm will achieve
its objectives.
Strategic Leadership - ANSWER The process of creating or sustaining an
organization by providing the right direction and inspiration.
Crowdsourcing - ANSWER The use of collective intelligence gathered from the
public for accomplishing tasks, often by the use of social media.
Strategic Planning - ANSWER Those activities that lead to the statement of goals
and objectives and the choice of strategy.
SWOT Analysis - ANSWER A method of considering internal strengths,
weaknesses, and external opportunities and threats in a given situation.
,Knowledge Management - ANSWER A concerted effort to improve how
knowledge is created, delivered, and applied.
Learning organization - ANSWER An organization that is skilled at creating,
acquiring, and transferring knowledge and at modifying behavior to reflect new
knowledge and insights.
Multicultural leader - ANSWER A leader with the skills and attitudes to relate
effectively to and motivate people across race, gender, age, social attitudes,
and lifestyles.
Performance Orientation - ANSWER As a cultural value, the degree to which a
society encourages (or should encourage) and rewards group member for
performance improvement and excellence.
Assertiveness - ANSWER As a cultural value, the degree to which individuals are
(and should be) assertive, confrontational and aggressive in their relationships
with one another.
Future Orientation - ANSWER As a cultural value, the extend to which individuals
engage (and should engage) in future-oriented behaviors such as delaying
gratification, planning, and making investments for the future.
Time Orientation - ANSWER As a cultural value, the importance nations and
individuals attach to time.
Humane Orientation - ANSWER As a cultural value, the degree to which society
encourages and rewards, and should encourage and reward, individuals for
being fair, altruistic, and caring others.
in-group collectivism - ANSWER As a cultural value, the degree to which
individuals express, and should express, pride, loyalty, and cohesiveness in
their organizations and families.
Gender Egalitarianism - ANSWER As a cultura value, the degree to which a
culture minimizes, and should minimize, gender inequality.
Power Distance - ANSWER As a cultural value, the degree to which members of
a society expect, and should expect power to be distributed unequally.
Uncertainty Avoidance - ANSWER As a cultural value, the extent to which
members of a society rely (and should rely) on social norms, rules, and
procedures to lessen the unpredictability of future events.
, Work Orientation - ANSWER As a cultural value, the number of hours per week
and weeks per year people expect to invest in work versus leisure, or other
nonwork activities.
Cultural Sensitivity - ANSWER An awareness of and a willingness to investigate
the reasons why people of another culture act as they do.
Multicultural Worker - ANSWER A worker who is convinced that all cultures are
equally good and enjoys learning about other cultures.
Cultural Intelligence (CQ) - ANSWER An outsider's ability to interpret someone's
unfamiliar and ambiguous gestures the way that person's compatriots would.
Global Leadership Skills - ANSWER The ability to exercise effective leadership in
a variety of countries.
Diversity Training - ANSWER A learning experience designed to bring about
work-place harmony by teaching people how to get along better with diverse
work associates.
Cross-cultural Training - ANSWER A set of learning experiences designed to
help employees understand the customs, traditions, and beliefs of another
culture.
Employee network (or affinity) groups - ANSWER A group of employees
throughout the company who affiliate on the basis of a group characteristic such
as race, ethnicity, sex, sexual orientation, or physical ability status.
Leadership Diversity - ANSWER The presence of a culturally heterogeneous
group of leaders.
Self-awareness - ANSWER Insightfully processing feedback about oneself to
improve personal effectiveness.
Single-loop learning - ANSWER A situation in which learners seek minimum
feedback that might substantially confront their basic ideas or actions.
Double-loop learning - ANSWER An in-depth style of learning that occurs when
people use feedback to confront the validity of the goal or the values implicit in
the situation.
Self-discipline - ANSWER The ability to mobilize one's efforts to stay focused on
attaining an important goal.
Crucibles - ANSWER Critical events and experiences that more often reflect
failure than grand success.
