LEADERSHIP ROLES AND MANAGEMENT
FUNCTIONS IN NURSING CERTIFICATION
EVALUATION TEST 2026 COMPLETE
QUESTIONS AND ANSWERS 100 PERCENT
◉ Accreditors are scheduled to visit a hospital site, and staff
members have been made aware of what they will be assessing.
What staff behavior would most clearly suggest the presence of the
Hawthorne effect?
A. The nurses avoid contact with the accreditors because they fear
criticism
B. The nurses constantly improve their performance because they
know it's being scrutinized
C. The manager temporarily adopt a leader ship role
D. The manager blames individual nurses for deficits identified in
the accreditation report. Answer: B. The nurses constantly improve
their performance because they know it's being scrutinized
Feedback: The Hawthorne effect indicated that people respond to
the fact that they are being
studied, attempting to increase whatever behavior they feel will
continue to warrant the attention. Avoiding scrutiny does not
demonstrate this effect, which involves improving one's
performance, knowing that it is being observed. Blame shifting does
not reflect this
,deliberate improvement in performance, or does adopting a
leadership role on a temporary
basis, which may or may not be seen as beneficial
◉ The manager at a long-term care facility has intervened in a
conflict between two staff members about timing and length of
coffee and lunch breaks. What management function is this manager
demonstrating?
A. Planning
B. Organizing
C. Directing
D. Evaluating. Answer: C. Directing
Feedback: Directing entails human resource management
responsibilities, such as
motivating, managing conflict, delegating, communicating, and
facilitating collaboration.
Planning encompasses determining philosophy, goals, objectives,
policies, procedures, and
rules; carrying out long- and short-range projections; determining a
fiscal course of action;
and managing planned change. Organizing includes establishing the
structure to carry out
plans, determining the most appropriate type of patient care
delivery, and grouping activities
, to meet unit goals. Evaluation is not one of the five specific functions
in the management
process
◉ A manager demonstrates one of the four principles of scientific
management when he or she?
A. Shows an interest in employees personal lives in emotional
health.
B. Engages in a lifelong learning and expects employees do the same.
C. Allows employees to do their job independently, with minimal
oversight.
D. Hires and promotes employees on the basis of the competency
and skills. Answer: D. Hires and promotes employees on the basis of
the competency and skills
Feedback: Frederick W. Taylor, the "father of scientific management,"
had the idea that
workers should be hired, trained, and promoted based on their
competence and abilities.
Scientific management did not emphasize relationships between
managers and employees,
lifelong learning, or high levels of independence for workers
◉ what aspect of the way that work is organized a nursing unit best
reflects the management theories of Max Weber?
FUNCTIONS IN NURSING CERTIFICATION
EVALUATION TEST 2026 COMPLETE
QUESTIONS AND ANSWERS 100 PERCENT
◉ Accreditors are scheduled to visit a hospital site, and staff
members have been made aware of what they will be assessing.
What staff behavior would most clearly suggest the presence of the
Hawthorne effect?
A. The nurses avoid contact with the accreditors because they fear
criticism
B. The nurses constantly improve their performance because they
know it's being scrutinized
C. The manager temporarily adopt a leader ship role
D. The manager blames individual nurses for deficits identified in
the accreditation report. Answer: B. The nurses constantly improve
their performance because they know it's being scrutinized
Feedback: The Hawthorne effect indicated that people respond to
the fact that they are being
studied, attempting to increase whatever behavior they feel will
continue to warrant the attention. Avoiding scrutiny does not
demonstrate this effect, which involves improving one's
performance, knowing that it is being observed. Blame shifting does
not reflect this
,deliberate improvement in performance, or does adopting a
leadership role on a temporary
basis, which may or may not be seen as beneficial
◉ The manager at a long-term care facility has intervened in a
conflict between two staff members about timing and length of
coffee and lunch breaks. What management function is this manager
demonstrating?
A. Planning
B. Organizing
C. Directing
D. Evaluating. Answer: C. Directing
Feedback: Directing entails human resource management
responsibilities, such as
motivating, managing conflict, delegating, communicating, and
facilitating collaboration.
Planning encompasses determining philosophy, goals, objectives,
policies, procedures, and
rules; carrying out long- and short-range projections; determining a
fiscal course of action;
and managing planned change. Organizing includes establishing the
structure to carry out
plans, determining the most appropriate type of patient care
delivery, and grouping activities
, to meet unit goals. Evaluation is not one of the five specific functions
in the management
process
◉ A manager demonstrates one of the four principles of scientific
management when he or she?
A. Shows an interest in employees personal lives in emotional
health.
B. Engages in a lifelong learning and expects employees do the same.
C. Allows employees to do their job independently, with minimal
oversight.
D. Hires and promotes employees on the basis of the competency
and skills. Answer: D. Hires and promotes employees on the basis of
the competency and skills
Feedback: Frederick W. Taylor, the "father of scientific management,"
had the idea that
workers should be hired, trained, and promoted based on their
competence and abilities.
Scientific management did not emphasize relationships between
managers and employees,
lifelong learning, or high levels of independence for workers
◉ what aspect of the way that work is organized a nursing unit best
reflects the management theories of Max Weber?
