PHLEBOTOMY TRAINING NHCO FINAL
EXAM SCRIPT 2026 COMPREHENSIVE
QUESTIONS AND ANSWERS VERIFIED A+
●● What can you call capillary draw? Answer: finger stick or dermal
puncture
●● What are the duties of a phlebotomist? Answer: 1. assemble
equipment 2. verifies and records the patient's identity 3. conducts
patient interviews 4. takes vital signs 5. screens donors
●● Patients have the ability to refuse medical treatment at any time: T or
F Answer: True
●● What does HIPPA stand for? Answer: Health Insurance Portability
and Accountability Act
●● What is PHI and give examples of such. Answer: Protected health
information; treatments, test results, medications, procedures,
appointment times and dates
●● What percent of communication is nonverbal? Answer: 80%
,●● What is the TJC and it's purpose? Answer: The joint commision
(founded in 1951) to look out for patients and establish standards and
practices of operation
●● What is CLSI? Answer: Clinical and Laboratory Standards Institute
is non-profit to develop standards taken directly from the fields they
oversee
●● How many types of consent are there? Answer: 5
●● What is infromed consent Answer: voluntary permission after
receiving information
●● What is expressed consent? Answer: permission given verbally or in
writing
●● What is implied consent? Answer: permit procedure without verbal
or written consent, but instead patient holding out arm or going to
emergency room
●● What is HIV Testing Consent? Answer: special permission needed to
administer a test that detects HIV
●● What is parental consent for minors? Answer: A parent or legal
guardian must permit procedures administered to underage patients.
, ●● What is the mistake most phlebotomists make? Answer: failing to
verify the DOB
●● What ways can you verify patient information? Answer: by their
wristband or by having them state/spell their full name and DOB
●● DO NOT HIDE MISTAKES instead... Answer: report the incident
immediately
●● What is OSHA? Answer: Occupational Safety and Health
Administration; mandates regulations across every workspace from
office furniture to bloodwork in a lab
●● What are the four types of OSHA inspection? Answer: The
Complaint, The Fatality or Accidents, The Programmed, The Imminent
Danger
●● The Complaint inspection: Answer: after an employee files a formal
complaint with OSHA
*most common
●● The fatality or accidents inspection: Answer: occurs after OSHA
receives notice from the employer of a workplace fatality or accident
resulting in 3 or more employees' hospitalizations.
EXAM SCRIPT 2026 COMPREHENSIVE
QUESTIONS AND ANSWERS VERIFIED A+
●● What can you call capillary draw? Answer: finger stick or dermal
puncture
●● What are the duties of a phlebotomist? Answer: 1. assemble
equipment 2. verifies and records the patient's identity 3. conducts
patient interviews 4. takes vital signs 5. screens donors
●● Patients have the ability to refuse medical treatment at any time: T or
F Answer: True
●● What does HIPPA stand for? Answer: Health Insurance Portability
and Accountability Act
●● What is PHI and give examples of such. Answer: Protected health
information; treatments, test results, medications, procedures,
appointment times and dates
●● What percent of communication is nonverbal? Answer: 80%
,●● What is the TJC and it's purpose? Answer: The joint commision
(founded in 1951) to look out for patients and establish standards and
practices of operation
●● What is CLSI? Answer: Clinical and Laboratory Standards Institute
is non-profit to develop standards taken directly from the fields they
oversee
●● How many types of consent are there? Answer: 5
●● What is infromed consent Answer: voluntary permission after
receiving information
●● What is expressed consent? Answer: permission given verbally or in
writing
●● What is implied consent? Answer: permit procedure without verbal
or written consent, but instead patient holding out arm or going to
emergency room
●● What is HIV Testing Consent? Answer: special permission needed to
administer a test that detects HIV
●● What is parental consent for minors? Answer: A parent or legal
guardian must permit procedures administered to underage patients.
, ●● What is the mistake most phlebotomists make? Answer: failing to
verify the DOB
●● What ways can you verify patient information? Answer: by their
wristband or by having them state/spell their full name and DOB
●● DO NOT HIDE MISTAKES instead... Answer: report the incident
immediately
●● What is OSHA? Answer: Occupational Safety and Health
Administration; mandates regulations across every workspace from
office furniture to bloodwork in a lab
●● What are the four types of OSHA inspection? Answer: The
Complaint, The Fatality or Accidents, The Programmed, The Imminent
Danger
●● The Complaint inspection: Answer: after an employee files a formal
complaint with OSHA
*most common
●● The fatality or accidents inspection: Answer: occurs after OSHA
receives notice from the employer of a workplace fatality or accident
resulting in 3 or more employees' hospitalizations.
