STUDY GUIDE QUESTIONS AND ANSWERS
VERIFIED A+
◉Which of the following is NOT a key requirement of a successful
Project Charter? Answer: A problem statement that is drafted by the
team leader only.
◉Which is the best example of Lean Six Sigma's purpose? Answer:
Meeting customer requirements.
◉Which of the following determines the Critical Path? Answer: The
sequence of interdependent tasks with the longest combined lead
time.
◉During the team development process, at what step do team
members reconcile their competing loyalties, agendas, and
responsibilities? Answer: Norming
◉What action could you take to help your team progress through
the storming phase? Answer: Use the S.M.A.R.T. process to guide
objective/goal-setting.
, ◉Which of the following is not part of the change leadership
process? Answer: Eliminate functional reporting structures.
◉What action could you take to help your team progress through
the Forming phase? Answer: Share information regarding the team
charter and scope of team authority
◉In order to forestall a hostile takeover bid by a major competitor,
the management of a construction company mandated that a
division of the company make immediate structural and process
changes to its operations. The company's leadership did not set a
deadline for the change initiative and spent little time directly
involved in improvement activities as major tasks were delegated.
Several months later, the team had made little progress and the
division had to be sold to the competitor at a reduced price. Which
of the following failures was this an example of? Answer: Failure to
create a sense of urgency
◉In your daily visits to your teams' workspaces (gembas), you've
noted that a few teams are struggling with problem solving.
Reviewing your leader standard work, you note that it does not
mention coaching. Which of the following actions makes the most
sense to address the root cause of the issue? Answer: Schedule daily
1:1 coaching sessions with team leaders to address problem-solving
skills