Questions
Empathy - correct answer ✔✔the ability to understand and share the feelings of another
Tact - correct answer ✔✔sensitivity in dealing with others or with difficult issues
Leadership - correct answer ✔✔The action of leading a group of people or an organization
Respect - correct answer ✔✔A feeling of deep admiration for someone or something elicited by
their abilities, qualities, or achievements
assertive communication - correct answer ✔✔a communication style characterized by
confidence and consideration for others
aggressive communication - correct answer ✔✔Being overly forceful, pushy, or hostile
Therapeutic communication - correct answer ✔✔face-to-face process of interacting that
focuses on advancing the physical and emotional well-being of a patient
effective communication - correct answer ✔✔The act of sharing information between two
people (or groups of people) so that the information is successfully understood.
examples of a positive nonverbal cue used in communication. - correct answer ✔✔-Having good
eye contact
- Positive facial expressions
, goal of therapeutic communication - correct answer ✔✔help a patient feel cared for and
understood and establish a relationship in which the patient feels free to express any concerns.
examples of cultural barriers - correct answer ✔✔- Speaking different languages
- Since different cultures have different body languages and gestures, it is a cultural barrier
How should you communicate with a patient who has a vision impairment? - correct answer
✔✔- Speak clearly
What is a toxin? - correct answer ✔✔harmful substance produced within living cells or
organisms
What types of information is included on a Safety Data Sheet? - correct answer ✔✔properties
of each chemical; the physical, health, and environmental health hazards; protective measures;
and safety precautions for handling, storing, and transporting the chemical.
How should one properly handle a hazardous spill? - correct answer ✔✔First wear proper PPE,
neutralize the acids and bases in the spill, absorb the spill, collect and contain the chemical
residue, dispose of the wastes, and finally decontaminate the area exposed to the spill.
RACE - correct answer ✔✔rescue, alarm, confine, extinguish
Components of the fire triangle - correct answer ✔✔oxygen, heat, fuel
What types of information should be included on an incident report (form)? - correct answer
✔✔Name, Date, Doctor
nonpathogenic organisms - correct answer ✔✔Bacteria or other organisms that do not
overgrow or cause infection, systemic disease, or tissue damage.