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communication within a person
Symbolic communication
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socially shared system, voluntary, involves symbols, can be false, mainly left
brained.
ex: raising your hand, flipping someone off
,Proxemics
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using space, distance, territory to convey message. e.g. In the lecture hall,
professor has more space than each student has.
e.g. In the elevator, when there are only you and the professor, you only
use a little space.
Intimate distance< personal distance< social distance< public distance
Technical interference
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factors that cause the receiver to perceive distortion in the intended
information or stimuli.
ex: your ears are ringing so you can't hear the person
Accuracy of Perceptions
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Depends on:
Context
-situation
Interpersonal Sensitivity
-the way you say it
Perceiver Self Confidence
-good judgement
Intelligence
- Dispositional Intelligence
, Flexible Expectations
Awareness of Limitations
Expressiveness
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a dimension of nonverbal communication that influences our first
impressions, has been linked with animation dynamism, expansiveness and
intensity of both nonverbal and verbal behaviors.
Verbal message
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any type of spoken communication that uses one or more words.
Interference
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Prevents message from being received, or prevents intended meaning from
being understood
Listening matters
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, Good listeners have better relationships, bad listeners have bad
relationships.
Listening process requires mental efforts.
People tend to spend more time on listening than other things.
People like to focus on talking, because talking is interesting. Meanwhile,
talking is risky. If people speak something inappropriate, they may get in
trouble.
Listening
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A process of receiving, constructing meaning from, and responding to
spoken and/or nonverbal messages.
Rhetoric
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the art of using language to persuade people
ex: comparing Trump's speech to Hitler's
Reliability
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consistency, results should occur again and again