fraudulent listeners
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pretend to be listening
verbal deception
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Negative statements
Irrelevant statements
Immediacy statements
, Channel discrepancy
Laws of Remembering
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We remember what we heard most recently
We remember info we hear frequently
We remember things that have a significant impact on us
We remember things we have a use for (ex-passwords)
pygmalion effect
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one's development is influenced by others' expectations
students performance was affected by information teachers were given
about them
monopolistic listeners
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want to be listened to but not listen to others (one sided listening)
,stereotyping
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a generalization about a class of people, objects, or events that is widely
held by a given culture
-can be true or false
-positive stereotypes can be false and damaging
-stereotypes from culture help determine perception
iconics
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object interpretation (photograph, flags, statue of liberty)
haptics
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having to do with touch
ethics
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, The study of the general nature of morals
and of the specific moral choices to be made by a person
Principles of Verbal Communication
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1) language and culture reflect each other
2) meanings of language are subjective
3) language use is rule-guided
4) punctuation shapes meaning
Adaptors
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nonverbal ways of adapting to a particular situation
ethical communication
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-concerned with others' well being
-do not intentionally embarrass
-do not conceal motives
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pretend to be listening
verbal deception
Give this one a try later!
Negative statements
Irrelevant statements
Immediacy statements
, Channel discrepancy
Laws of Remembering
Give this one a try later!
We remember what we heard most recently
We remember info we hear frequently
We remember things that have a significant impact on us
We remember things we have a use for (ex-passwords)
pygmalion effect
Give this one a try later!
one's development is influenced by others' expectations
students performance was affected by information teachers were given
about them
monopolistic listeners
Give this one a try later!
want to be listened to but not listen to others (one sided listening)
,stereotyping
Give this one a try later!
a generalization about a class of people, objects, or events that is widely
held by a given culture
-can be true or false
-positive stereotypes can be false and damaging
-stereotypes from culture help determine perception
iconics
Give this one a try later!
object interpretation (photograph, flags, statue of liberty)
haptics
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having to do with touch
ethics
Give this one a try later!
, The study of the general nature of morals
and of the specific moral choices to be made by a person
Principles of Verbal Communication
Give this one a try later!
1) language and culture reflect each other
2) meanings of language are subjective
3) language use is rule-guided
4) punctuation shapes meaning
Adaptors
Give this one a try later!
nonverbal ways of adapting to a particular situation
ethical communication
Give this one a try later!
-concerned with others' well being
-do not intentionally embarrass
-do not conceal motives
