Pargas Quizzes| 217 Real Questions with
Solutions with Rationales Reviewed
2026/2027| Guaranteed Pass
1. Top managers - ANSWER✔️-executives responsible for the overall
direction of the organization ex: CEO, COO, CFO, CIO
-Have 3 major responsibilities
Responsible for creating a context for change
Develop employees commitment to & ownership of the company’s
performance
Must create a positive organizational culture through language & action,
actively managing internal communication
-monitor customer needs, competitors moves & long term business,
economic & social trends
2. Middle managers - ANSWER✔️-responsible for setting objectives
consistent with top management's goals & planning & implementing subunit
strategies for achieving these objectives
-ex: plant manager, regional manager, divisional manager
- responsibilities:
- plan & allocate resources to meet objectives
-coordinate & link groups, departments & divisions w/in a company
-monitor & manage the performance of the subunits & individual managers
who report them
-implementing the changes or strategies generated by top managers
3. First-line managers - ANSWER✔️-responsible for training & supervising
the performance of nonmanagerial employees who are directly responsible
for producing the company’s products or services
- are only managers who don't supervise other managers
-responsibilities:
-monitoring, teaching & supervise other managers
- plans and actions produce results in 2 weeks
-teach entry level employees how to do their job
, Ex: convivence store manager makes sure food is in stock
4. Team leaders - ANSWER✔️-managers responsible for facilitating team
activities toward goal accomplishment
- aren't responsible for team performance - the team is
-help their team members plan & schedule work, learn to solve problems &
work effectively w/ each other
-responsible for managing external departments
-acts as a bridge or liaison b/w their teams & other teams, departments &
divisions in a company’s
5. Muizenberg’s managerial roles - ANSWER✔️-interpersonal roles,
informational roles, decisional roles
6. Interpersonal Roles - ANSWER✔️-figurehead, leader, liaison
7. Informational roles - ANSWER✔️-monitor, disseminator, spokesperson
8. Decisional roles - ANSWER✔️-entrepreneur, disturbance handler, resource
allocator, negotiator
9. Management - ANSWER✔️-getting work done through others
10.Efficiency - ANSWER✔️-getting work done with a minimum of effort,
expenses or waste
11.Effectiveness - ANSWER✔️-accomplishing tasks that help fulfill
organizational objectives: ex- customer service & satisfaction
12.4 managerial functions in order to be successful: - ANSWER✔️-planning,
organizing, leading, controlling
13.Planning - ANSWER✔️-determining organizational goals & means for
achieving them
14.Organizing - ANSWER✔️-deciding where decisions will be made, who will
do what jobs & tasks & who will work for whom in the company
, 15.Leading - ANSWER✔️-inspiring & motivating workers to work hard to
achieve organizational goals
16.Controlling - ANSWER✔️-monitoring progress toward goal achievement &
taking corrective action when needed
17.Figurehead role - ANSWER✔️-the interpersonal role managers play when
they perform ceremonial duties
Ex: greeting company visitors, speaking at the opening of a new facility, going
to community luncheon
18.Leader role - ANSWER✔️-the interpersonal role managers play when they
motivate & encourage workers to accomplish organizational objectives
19.Liason role - ANSWER✔️-the interpersonal role managers play when they
deal w? People outside their units
20.Monitor role - ANSWER✔️-the info role managers play when they scan
their environment for info
21.Disseminator role - ANSWER✔️-the info role managers play when they
share info w/ others in their departments or companies
22.Spokesperson role - ANSWER✔️-the info role mangers play when they
share info w/ people outside their departments or companies
23.Entrepreneur role - ANSWER✔️-the decisional role managers play when
they adapt themselves, their subordinates & their units to change
24.Disturbance handler role - ANSWER✔️-the decisional role managers play
when they respond to severe pressures and problems that demand immediate
action
25.Resource allocator role - ANSWER✔️-the decisional role managers play
when they decide who gets what resources and in what amounts