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Communication difficulties caused by vague words
Interference (noise)
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Anything that prevents the message from being received or from the
intended meaning being correctly understood. Could be technical or
semantic.
,Nonverbal/ nonvocal
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Facial expressions and physical gestures
Kinesics
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Study of gestures and facial expressions. Can be intentional or
unintentional. Culturally sensitive. Also encompasses movement of hands
and body to convey meaning. Ex) handshake is culturally sensitive
Channels
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The medium through which a message is sent. *hands, touch, tone of voice
Social roles
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Work role, student roles, gender-linked roles, marital roles
, Looking- glass self
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You evaluate yourself primarily on the basis of how you think others
perceive and evaluate you
Impression formation
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The way we combine info to get a general "sense" of a person. When
flooded with new info: attend to some things, not others. Need to organize
all that info. Form an overall impression through weighted average
Social comparison
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We compare ourselves to others to form our self concept. "Comparative
dimension" ex) Alex is smarter than his cousins
Kinds of biases
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