CSR Exam Questions And Correct Answers
(Verified Answers) 2026
Stakeholders - CORRECT ANSWER -any individual that is affected by what their organization
does, and are those who assist in making decisions for the organization
Triple Bottom Line - CORRECT ANSWER -a business concept that assumes firms should be
committed to measuring their social and environmental impact besides just their financial
performance. This can be broken down into the "three P's: profit, people, planet"
Corporate Social Responsibility (CSR) - CORRECT ANSWER -CSR is a corporation's
obligation to communicate and take action on things that will protect and improve society along
with its own interests. Companies can be conscious of the impact they have and insert social and
environmental concerns into their business operations
Corporate Social Justice - CORRECT ANSWER -this idea is a reevaluation of CSR which has a
focus on any action or program on the measurable, lived experiences of groups that have been
harmed or disadvantaged by society
Benefit Corporation (B Corp) - CORRECT ANSWER -a corporate form for businesses whose
stated goals are to combine making a profit with benefiting society and the environment
black swan event - CORRECT ANSWER -a shocking event that changes the world, essentially
having a life changing impact
second generation CSR - CORRECT ANSWER -this social responsibility of a business is about
using the power of the state to create structures for organizations to provide their employees with
better conditions of employment and compensation. These conditions include rights to equitable
wages, basic health care, and working within a safe environment.
,third generation CSR - CORRECT ANSWER -this generation of CSR focuses on people's rights,
both collectively as well as individually, and can be acknowledged through global participation,
cooperation, and agreement. It's about having a balance between a sustainable society and
responsible management of the environment
Stakeholder Capitalism - CORRECT ANSWER -A concept about how corporations are aligned
with serving the interests of their stakeholders, which are mainly customers, employees,
suppliers, shareholders, and the local community. Their purpose is to create long-term value and
not earn profits at the expense of another stakeholder group.
Stakeholder Theory - CORRECT ANSWER -This concept refers to the idea that organizations
should be doing more than meeting fiduciary responsibility. This means they should be creating
value and relationships with its customers, suppliers, employees, the community, society, and
financiers (shareholders/stockholders) .
Stakeholder Management - CORRECT ANSWER -A concept about creating as much value for
the company's stakeholders without going to trade-offs. Value creation is an important factor as it
brings in customers and creates value for shareholders in the form of increases in stock price or
ensures the future availability of investment capital to fund operations.
Sustainability - CORRECT ANSWER -Can be defined as the long-term obligations and effects
of CSR that affect future generations at the individual level, group, organization, community, and
environmental area. Sustainability was developed in order to respect the people and the earth
while generating profits in a gentle manner.
Externalization - CORRECT ANSWER -Refers to the idea of how the prices of various goods
and services do not reflect the true costs of them. It is when one's actions affect another's well-
being, and then the relevant costs and benefits are excluded from the market price which thus
causes external problems with no solution.
Conscientious Consumerism - CORRECT ANSWER -Can be defined as having the economy
engage in more awareness about how our consumption affects us at a large scale.
, Ethical Technology - CORRECT ANSWER -Can be defined as an overarching set of values that
is not focused on any one technology, but rather addresses the organization's strategy to its use of
technology as a whole and how they are situated to drive business strategy and operations.
cultural/ ethical framework of CSR - CORRECT ANSWER -This framework is about moral
reasoning reflecting the relationship between a company and the society which it operates within.
Businesses are recognizing that their ability to achieve success stems from their societal
resources and consent that are internal to the firm. This framework is shaped by individual and
societal standards including morality, values, and ethics which define the modern views of
human rights and social justice.
Greenwashing - CORRECT ANSWER -A concept that describes how a company spends more
effort, money, and disinformation about being environmentally friendly than trying to minimize
its impact on the environment.
h&m claiming they use 100% cotton but only like 1% of their clothes are actually cotton
blue washing - CORRECT ANSWER -A term used when a company gains membership in the
United Nations Agency to associate themselves with the credentials of the United Nations Global
Compact. They advertise themselves as being more ethical than actually trying to change the
company's behavior.
Stakeholder information strategy - CORRECT ANSWER -one way information flow where
information about the company's CSR is made available to stakeholders. It is the cheapest and
easiest strategy but does not promote strong and equal relations between the organization, its
stakeholders, and the community.
Constitutive view of communication - CORRECT ANSWER -The constitutive view is about
how CSR comes into play through communication as organizations decide, negotiate, create, and
enact their daily routines, rituals, and innovative activities and connections. Transparency is
ingrained in constituting CSR. Communication is a process where the relations between
organizations and stakeholders are constituted.
(Verified Answers) 2026
Stakeholders - CORRECT ANSWER -any individual that is affected by what their organization
does, and are those who assist in making decisions for the organization
Triple Bottom Line - CORRECT ANSWER -a business concept that assumes firms should be
committed to measuring their social and environmental impact besides just their financial
performance. This can be broken down into the "three P's: profit, people, planet"
Corporate Social Responsibility (CSR) - CORRECT ANSWER -CSR is a corporation's
obligation to communicate and take action on things that will protect and improve society along
with its own interests. Companies can be conscious of the impact they have and insert social and
environmental concerns into their business operations
Corporate Social Justice - CORRECT ANSWER -this idea is a reevaluation of CSR which has a
focus on any action or program on the measurable, lived experiences of groups that have been
harmed or disadvantaged by society
Benefit Corporation (B Corp) - CORRECT ANSWER -a corporate form for businesses whose
stated goals are to combine making a profit with benefiting society and the environment
black swan event - CORRECT ANSWER -a shocking event that changes the world, essentially
having a life changing impact
second generation CSR - CORRECT ANSWER -this social responsibility of a business is about
using the power of the state to create structures for organizations to provide their employees with
better conditions of employment and compensation. These conditions include rights to equitable
wages, basic health care, and working within a safe environment.
,third generation CSR - CORRECT ANSWER -this generation of CSR focuses on people's rights,
both collectively as well as individually, and can be acknowledged through global participation,
cooperation, and agreement. It's about having a balance between a sustainable society and
responsible management of the environment
Stakeholder Capitalism - CORRECT ANSWER -A concept about how corporations are aligned
with serving the interests of their stakeholders, which are mainly customers, employees,
suppliers, shareholders, and the local community. Their purpose is to create long-term value and
not earn profits at the expense of another stakeholder group.
Stakeholder Theory - CORRECT ANSWER -This concept refers to the idea that organizations
should be doing more than meeting fiduciary responsibility. This means they should be creating
value and relationships with its customers, suppliers, employees, the community, society, and
financiers (shareholders/stockholders) .
Stakeholder Management - CORRECT ANSWER -A concept about creating as much value for
the company's stakeholders without going to trade-offs. Value creation is an important factor as it
brings in customers and creates value for shareholders in the form of increases in stock price or
ensures the future availability of investment capital to fund operations.
Sustainability - CORRECT ANSWER -Can be defined as the long-term obligations and effects
of CSR that affect future generations at the individual level, group, organization, community, and
environmental area. Sustainability was developed in order to respect the people and the earth
while generating profits in a gentle manner.
Externalization - CORRECT ANSWER -Refers to the idea of how the prices of various goods
and services do not reflect the true costs of them. It is when one's actions affect another's well-
being, and then the relevant costs and benefits are excluded from the market price which thus
causes external problems with no solution.
Conscientious Consumerism - CORRECT ANSWER -Can be defined as having the economy
engage in more awareness about how our consumption affects us at a large scale.
, Ethical Technology - CORRECT ANSWER -Can be defined as an overarching set of values that
is not focused on any one technology, but rather addresses the organization's strategy to its use of
technology as a whole and how they are situated to drive business strategy and operations.
cultural/ ethical framework of CSR - CORRECT ANSWER -This framework is about moral
reasoning reflecting the relationship between a company and the society which it operates within.
Businesses are recognizing that their ability to achieve success stems from their societal
resources and consent that are internal to the firm. This framework is shaped by individual and
societal standards including morality, values, and ethics which define the modern views of
human rights and social justice.
Greenwashing - CORRECT ANSWER -A concept that describes how a company spends more
effort, money, and disinformation about being environmentally friendly than trying to minimize
its impact on the environment.
h&m claiming they use 100% cotton but only like 1% of their clothes are actually cotton
blue washing - CORRECT ANSWER -A term used when a company gains membership in the
United Nations Agency to associate themselves with the credentials of the United Nations Global
Compact. They advertise themselves as being more ethical than actually trying to change the
company's behavior.
Stakeholder information strategy - CORRECT ANSWER -one way information flow where
information about the company's CSR is made available to stakeholders. It is the cheapest and
easiest strategy but does not promote strong and equal relations between the organization, its
stakeholders, and the community.
Constitutive view of communication - CORRECT ANSWER -The constitutive view is about
how CSR comes into play through communication as organizations decide, negotiate, create, and
enact their daily routines, rituals, and innovative activities and connections. Transparency is
ingrained in constituting CSR. Communication is a process where the relations between
organizations and stakeholders are constituted.
