Corporate Social Responsibility UPDATED Exam Questions
And Correct Answers (Verified Answers) 2026
Corporate Social Responsibility (CSR)
encompasses the varying ways an organization can create value, looking beyond
traditional profit measures of revenue and expenses
Two major ways CSR has changed
- expansion of the definition to include the concept of sustainability
- moved from the corp periphery to center stage
CSR Maturity Curve
1) compliance: tactical response or "do what you have to do"
2) integration: integrated into reg functioning of business processes
3) transformation: orgs have redefined themselves, their brand to reflect a
commitment to CSR
HR 4 key opportunity areas
culture change
corporate strategy
org effectiveness
human capital development
Advancing sustainability will affect:
employee contract
recruiting
brand
engagement
how people work
accountability and measurement
training and leadership development
, Compliance
being in accordance with all national, federal, regional, or local laws, regulations,
and government authority requirements for all the locations in which the
organization operates
Ethics
a set of behavioral guidelines that an organization expects all of its directors,
managers, and employees to follow to ensure appropriate moral and ethical
business standards
Governance
the system of rules and processes an organization puts in place to ensure its
compliance with local and international laws, accounting rules, ethical norms, and
environmental and social codes of conduct
emanates from board or directors and executives
Sustainability 3 Ps
People (social)
Planet (environment)
Profits (economics)
The sustainability sweet spot
that place where an action can fulfill expectations in all three categories
Triple bottom line
applies the 3 Ps principle of sustainability (people, planet, profits), arguing that the
environmental and social costs and benefits generated by an organization should be
considered as well
By measuring such "hidden" costs, a more accurate and complete account is given
of an organization's total value
Social Audit
And Correct Answers (Verified Answers) 2026
Corporate Social Responsibility (CSR)
encompasses the varying ways an organization can create value, looking beyond
traditional profit measures of revenue and expenses
Two major ways CSR has changed
- expansion of the definition to include the concept of sustainability
- moved from the corp periphery to center stage
CSR Maturity Curve
1) compliance: tactical response or "do what you have to do"
2) integration: integrated into reg functioning of business processes
3) transformation: orgs have redefined themselves, their brand to reflect a
commitment to CSR
HR 4 key opportunity areas
culture change
corporate strategy
org effectiveness
human capital development
Advancing sustainability will affect:
employee contract
recruiting
brand
engagement
how people work
accountability and measurement
training and leadership development
, Compliance
being in accordance with all national, federal, regional, or local laws, regulations,
and government authority requirements for all the locations in which the
organization operates
Ethics
a set of behavioral guidelines that an organization expects all of its directors,
managers, and employees to follow to ensure appropriate moral and ethical
business standards
Governance
the system of rules and processes an organization puts in place to ensure its
compliance with local and international laws, accounting rules, ethical norms, and
environmental and social codes of conduct
emanates from board or directors and executives
Sustainability 3 Ps
People (social)
Planet (environment)
Profits (economics)
The sustainability sweet spot
that place where an action can fulfill expectations in all three categories
Triple bottom line
applies the 3 Ps principle of sustainability (people, planet, profits), arguing that the
environmental and social costs and benefits generated by an organization should be
considered as well
By measuring such "hidden" costs, a more accurate and complete account is given
of an organization's total value
Social Audit
