Exam 3: Corporate Social Responsibility Exam Questions
And Correct Answers (Verified Answers) 2026
Corporate Social Responsibility: Language Check - CORRECT ANSWER --CSR used to be the
umbrella term
-today umbrella term is Sustainability
Five Major Stakeholders of Business - CORRECT ANSWER -1. Community
2. Government
3. Employees
4. Consumers
5. Owners`
What makes a good citizen? (you) - CORRECT ANSWER -1. finance responsibilities
2. leadership and people
3. stakeholders
Responsibility definition - CORRECT ANSWER -**Theme of BA 342**
the ability or authority to act on one's own without supervision
Responsibility Leadership Financial Times Definition - CORRECT ANSWER -Making business
decisions that take into account stakeholders, such as workers, clients, suppliers, the
environment, the community and future generations.
Who saved New Orleans after Hurricane Katrina 2005? - CORRECT ANSWER -The business
community!!
-walmart natural disaster relief program
-walmart CEO Lee Scott
,-people, operations, community
What does the Walmart Case mean? - CORRECT ANSWER -every company has pros and cons
to them!!!
Walmart Case from book - CORRECT ANSWER -pg 569
Individual Citizenship Characteristics - CORRECT ANSWER -(multiple select question)
-community service
-be nice/respectful
-follow the law
-be fair/just
-look out for others
-pay taxes
-be productive and honest
-responsible
-social awareness
-vote
-care for environment
CSR Citizenship - CORRECT ANSWER -1. RESPONSIBILITY
-emphasis on obligation
2. RESPONSIVENESS
-emphasis on action and activity
3. PERFORMANCE
-emphasis on outcomes and results
, Big 6 reasons for CSR (part 1) - CORRECT ANSWER -1. innovation
2. cost savings
3. brand differentiation
4. long-term thinking
5. customer engagement
6. employee engagement
Core benefits of CSR (part 2) - CORRECT ANSWER -new business, customer retention, better
stakeholder relations, attract/retain employees, decrease costs, enhanced reputation, increased
investment, better media relations
How Firms Respond to CSR pressure - CORRECT ANSWER -1. defensive
2. cost/benefit
3. strategic
4. innovation
1. defensive - CORRECT ANSWER -only respond when pushed
-compliant
-ex. Garments
2. cost/benefit - CORRECT ANSWER -operational benefit/zero waste
-ex. DuPont
3. strategic - CORRECT ANSWER -csr drives strategy in business
-ex. IBM "smarter planet"
4. innovation - CORRECT ANSWER -coming up with new products
-ex. Tesla
And Correct Answers (Verified Answers) 2026
Corporate Social Responsibility: Language Check - CORRECT ANSWER --CSR used to be the
umbrella term
-today umbrella term is Sustainability
Five Major Stakeholders of Business - CORRECT ANSWER -1. Community
2. Government
3. Employees
4. Consumers
5. Owners`
What makes a good citizen? (you) - CORRECT ANSWER -1. finance responsibilities
2. leadership and people
3. stakeholders
Responsibility definition - CORRECT ANSWER -**Theme of BA 342**
the ability or authority to act on one's own without supervision
Responsibility Leadership Financial Times Definition - CORRECT ANSWER -Making business
decisions that take into account stakeholders, such as workers, clients, suppliers, the
environment, the community and future generations.
Who saved New Orleans after Hurricane Katrina 2005? - CORRECT ANSWER -The business
community!!
-walmart natural disaster relief program
-walmart CEO Lee Scott
,-people, operations, community
What does the Walmart Case mean? - CORRECT ANSWER -every company has pros and cons
to them!!!
Walmart Case from book - CORRECT ANSWER -pg 569
Individual Citizenship Characteristics - CORRECT ANSWER -(multiple select question)
-community service
-be nice/respectful
-follow the law
-be fair/just
-look out for others
-pay taxes
-be productive and honest
-responsible
-social awareness
-vote
-care for environment
CSR Citizenship - CORRECT ANSWER -1. RESPONSIBILITY
-emphasis on obligation
2. RESPONSIVENESS
-emphasis on action and activity
3. PERFORMANCE
-emphasis on outcomes and results
, Big 6 reasons for CSR (part 1) - CORRECT ANSWER -1. innovation
2. cost savings
3. brand differentiation
4. long-term thinking
5. customer engagement
6. employee engagement
Core benefits of CSR (part 2) - CORRECT ANSWER -new business, customer retention, better
stakeholder relations, attract/retain employees, decrease costs, enhanced reputation, increased
investment, better media relations
How Firms Respond to CSR pressure - CORRECT ANSWER -1. defensive
2. cost/benefit
3. strategic
4. innovation
1. defensive - CORRECT ANSWER -only respond when pushed
-compliant
-ex. Garments
2. cost/benefit - CORRECT ANSWER -operational benefit/zero waste
-ex. DuPont
3. strategic - CORRECT ANSWER -csr drives strategy in business
-ex. IBM "smarter planet"
4. innovation - CORRECT ANSWER -coming up with new products
-ex. Tesla
