TSGT PDG CORE EXAMINATION 2026 STUDY QUESTIONS
AND ANSWERS SURE A+
✔✔the Practical Problem Solving Method is flexible enough to be effective at any of the
following three levels: - ✔✔-Just Do It
-Rapid Improvement Event
-Improvement Project
✔✔For the purpose of this reading --------------- is defined as the process of leading,
coordinating, planning, and controlling a diverse and complex set of processes and
people in the pursuit of achieving an established objective. - ✔✔project management
✔✔Project Management Steps: - ✔✔- Define the Project Objective
- Develop Solution Options.
- Plan the Project.
- Execute the Plan.
- Monitor and Control Progress.
- Close the Project.
✔✔Quality, time, and cost are among the main constraints most often realized in: -
✔✔project management
✔✔A ----------------- is a technique based on dividing a project into sub-units or work
packages. - ✔✔work breakdown structure
✔✔Similar to the work breakdown structure, the amount of detail needed for a -----------
depends on the task involved and the desires of the project manager and project team. -
✔✔task analysis
✔✔----- is a way of describing elements of a process or system; it is a term used to
recognize constant change, activity, or progress. - ✔✔Dynamic
✔✔"Nothing reduces trust in a group faster than members saying one thing within the
group and something else outside the group. When members are assertive enough to
say what they need to say directly to the appropriate people and to refrain from talking
behind each other's backs, trust is enhanced." - ✔✔- Suzanne Zoglio, author of Teams
at Work
✔✔There are typically stages that teams experience before rising to the level of
becoming highly functional, productive teams: - ✔✔Trust, Communication, Cooperation
✔✔Stages of Team Building - ✔✔FORMING - STORMING - NORMING -
PERFORMING
,✔✔--- is the initial period of uncertainty in which individuals try to determine their place
on a team and establish or accept the procedures and rules of the team. - ✔✔Forming
✔✔During the ---- stage, conflicts begin to arise as members tend to resist the influence
of the team and rebel against accomplishing the task. - ✔✔Storming
✔✔During the -------- stage, team members establish cohesiveness and commitment,
discovering new ways of working together and setting norms for appropriate behavior. -
✔✔Norming
✔✔In the --------stage, the team develops proficiency in achieving its goals and
becomes more flexible in its patterns of working together. - ✔✔Performing
✔✔---- is inevitable in every organization, and is often necessary to reach high levels of
performance. - ✔✔Conflict
✔✔--- conflict results in addressing problems for a solution, greater understanding, and
enhanced communication between individuals or groups. - ✔✔Positive
✔✔Conflict becomes --- when it results in barriers to cooperation and communication,
thus degrading morale and diverting attention away from tasks - ✔✔destructive
✔✔---- is defined as frustration of an important concern, whether real or perceived. -
✔✔Conflict
✔✔Conflict often originates with one or more of the following situations: -
✔✔Communication Factors, Structural Factors, Personal Behavior Factors
✔✔--- refers to how willing or unwilling a person or group is to satisfy the other's needs.
- ✔✔Cooperation
✔✔----refers to how passive or active a person is in addressing the conflict. -
✔✔Assertiveness
✔✔Using an approach addressed by Dr. Kenneth Thomas, author of Conflict and
Negotiation Processes in Organizations, there are five major conflict management
styles and categorizes: - ✔✔Competing (Forcing), Collaborating. (High assertiveness
and high cooperativeness), Accommodating. (Low assertiveness and high
cooperativeness), Avoiding. (Low assertiveness and low cooperativeness),
Compromising. (Some assertiveness and some cooperativeness).
, ✔✔When considering each of the conflict management styles, consider the ---, ----, & ---
- to determine the best approach to take to resolve conflict - ✔✔who, the stakes, and
the situation
✔✔Merriam-Webster's dictionary defines the word ---- as, "to guide on a way especially
by going in advance" or "to direct on a course or in a direction." - ✔✔lead
✔✔"Management is getting people to do what needs to be done. Leadership is getting
people to want to do what needs to be done." - ✔✔- Warren G. Bennis, Ph.D.
✔✔Warren G. Bennis, Founding Chair, The Leadership Institute, University of Southern
California, labeled three primary behavioral leader characteristics as the abilities to: -
✔✔motivate, develop, and inspire.
✔✔--- was is a well-known psychologist who specialized in the theory of psychological
health. He is most famous for his theory on the Hierarchy of Needs which outlines basic
requirements that must be achieved before ultimately reaching self-actualization or
fulfilling your highest potential. - ✔✔Abraham Maslow
✔✔I am an American Airman. I am a Warrior. I have answered my Nation's call.
I am an American Airman. My mission is to Fly, Fight, and Win. I am faithful to a Proud
Heritage, A Tradition of Honor, And a Legacy of Valor.
I am an American Airman. Guardian of Freedom and Justice, My Nation's Sword and
Shield, Its Sentry and Avenger. I defend my Country with my Life.
I am an American Airman. Wingman, Leader, Warrior. I will never leave an Airman
behind, I will never falter, And I will not fail. - ✔✔THE AIRMAN'S CREED
✔✔self actualization: achieving one's full potential, including creative activities - ✔✔self-
fulfillment needs
✔✔Esteem needs: prestige and feeling of accomplishment
Belongingness and love needs: intimate relationships, friends - ✔✔psychological needs
✔✔safety needs: security, safety
physiological needs: food, water, warmth, rest - ✔✔basic needs
✔✔---------- is a process designed to help each individual reach his or her maximum
potential. - ✔✔Mentoring
✔✔"We make a living by what we get, we make a life by what we give." - ✔✔- Winston
Churchill
AND ANSWERS SURE A+
✔✔the Practical Problem Solving Method is flexible enough to be effective at any of the
following three levels: - ✔✔-Just Do It
-Rapid Improvement Event
-Improvement Project
✔✔For the purpose of this reading --------------- is defined as the process of leading,
coordinating, planning, and controlling a diverse and complex set of processes and
people in the pursuit of achieving an established objective. - ✔✔project management
✔✔Project Management Steps: - ✔✔- Define the Project Objective
- Develop Solution Options.
- Plan the Project.
- Execute the Plan.
- Monitor and Control Progress.
- Close the Project.
✔✔Quality, time, and cost are among the main constraints most often realized in: -
✔✔project management
✔✔A ----------------- is a technique based on dividing a project into sub-units or work
packages. - ✔✔work breakdown structure
✔✔Similar to the work breakdown structure, the amount of detail needed for a -----------
depends on the task involved and the desires of the project manager and project team. -
✔✔task analysis
✔✔----- is a way of describing elements of a process or system; it is a term used to
recognize constant change, activity, or progress. - ✔✔Dynamic
✔✔"Nothing reduces trust in a group faster than members saying one thing within the
group and something else outside the group. When members are assertive enough to
say what they need to say directly to the appropriate people and to refrain from talking
behind each other's backs, trust is enhanced." - ✔✔- Suzanne Zoglio, author of Teams
at Work
✔✔There are typically stages that teams experience before rising to the level of
becoming highly functional, productive teams: - ✔✔Trust, Communication, Cooperation
✔✔Stages of Team Building - ✔✔FORMING - STORMING - NORMING -
PERFORMING
,✔✔--- is the initial period of uncertainty in which individuals try to determine their place
on a team and establish or accept the procedures and rules of the team. - ✔✔Forming
✔✔During the ---- stage, conflicts begin to arise as members tend to resist the influence
of the team and rebel against accomplishing the task. - ✔✔Storming
✔✔During the -------- stage, team members establish cohesiveness and commitment,
discovering new ways of working together and setting norms for appropriate behavior. -
✔✔Norming
✔✔In the --------stage, the team develops proficiency in achieving its goals and
becomes more flexible in its patterns of working together. - ✔✔Performing
✔✔---- is inevitable in every organization, and is often necessary to reach high levels of
performance. - ✔✔Conflict
✔✔--- conflict results in addressing problems for a solution, greater understanding, and
enhanced communication between individuals or groups. - ✔✔Positive
✔✔Conflict becomes --- when it results in barriers to cooperation and communication,
thus degrading morale and diverting attention away from tasks - ✔✔destructive
✔✔---- is defined as frustration of an important concern, whether real or perceived. -
✔✔Conflict
✔✔Conflict often originates with one or more of the following situations: -
✔✔Communication Factors, Structural Factors, Personal Behavior Factors
✔✔--- refers to how willing or unwilling a person or group is to satisfy the other's needs.
- ✔✔Cooperation
✔✔----refers to how passive or active a person is in addressing the conflict. -
✔✔Assertiveness
✔✔Using an approach addressed by Dr. Kenneth Thomas, author of Conflict and
Negotiation Processes in Organizations, there are five major conflict management
styles and categorizes: - ✔✔Competing (Forcing), Collaborating. (High assertiveness
and high cooperativeness), Accommodating. (Low assertiveness and high
cooperativeness), Avoiding. (Low assertiveness and low cooperativeness),
Compromising. (Some assertiveness and some cooperativeness).
, ✔✔When considering each of the conflict management styles, consider the ---, ----, & ---
- to determine the best approach to take to resolve conflict - ✔✔who, the stakes, and
the situation
✔✔Merriam-Webster's dictionary defines the word ---- as, "to guide on a way especially
by going in advance" or "to direct on a course or in a direction." - ✔✔lead
✔✔"Management is getting people to do what needs to be done. Leadership is getting
people to want to do what needs to be done." - ✔✔- Warren G. Bennis, Ph.D.
✔✔Warren G. Bennis, Founding Chair, The Leadership Institute, University of Southern
California, labeled three primary behavioral leader characteristics as the abilities to: -
✔✔motivate, develop, and inspire.
✔✔--- was is a well-known psychologist who specialized in the theory of psychological
health. He is most famous for his theory on the Hierarchy of Needs which outlines basic
requirements that must be achieved before ultimately reaching self-actualization or
fulfilling your highest potential. - ✔✔Abraham Maslow
✔✔I am an American Airman. I am a Warrior. I have answered my Nation's call.
I am an American Airman. My mission is to Fly, Fight, and Win. I am faithful to a Proud
Heritage, A Tradition of Honor, And a Legacy of Valor.
I am an American Airman. Guardian of Freedom and Justice, My Nation's Sword and
Shield, Its Sentry and Avenger. I defend my Country with my Life.
I am an American Airman. Wingman, Leader, Warrior. I will never leave an Airman
behind, I will never falter, And I will not fail. - ✔✔THE AIRMAN'S CREED
✔✔self actualization: achieving one's full potential, including creative activities - ✔✔self-
fulfillment needs
✔✔Esteem needs: prestige and feeling of accomplishment
Belongingness and love needs: intimate relationships, friends - ✔✔psychological needs
✔✔safety needs: security, safety
physiological needs: food, water, warmth, rest - ✔✔basic needs
✔✔---------- is a process designed to help each individual reach his or her maximum
potential. - ✔✔Mentoring
✔✔"We make a living by what we get, we make a life by what we give." - ✔✔- Winston
Churchill
