COM 312 COMMUNICATION LATEST EXAM ACTUAL
QUESTIONS AND ANSWERS SURE A+
✔Types of Communicative Aggression - ✔✔Verbal Aggression
- screams at me for no reason; is verbally aggressive toward me
Freedom Restriction
- checks up on me; regularly monitors my behavior
Risk Taking
- engages in offensive or illegal acts; drives recklessly when I'm in the passenger in the
car
Degrading Dominance
- forces to do things I don't want to do; treats me like a personal servant
Threatening Valued Resources
- denies me money, threatens my family or friends
Isolation
- isolates me from my friends or family; alienates those care about me
Humiliation
- spreads bad stories or information about me; insults me in front of others
Insecurity Induction
- threatens to have an affair; threatens to leave me
Withdrawal
- does not respond to me or my attempts to talk; withholds affection from me
Name-Calling
- uses profanity in reference to me; calls me negative names or uses insults towards
me
Dominance
- dominates me; controls who I can see or talk to
✔✔MODULE 4, LECTURE 4 - ✔✔Stress Management as Preventative Medicine for
Conflict
✔✔What is stress? - ✔✔- a biochemical reaction in the body that results from how we
interpret and respond to various pressures, which can be good or bad
- stress is a stimulus event that a person perceives as impinging upon his or her
personhood or wellbeing
, ✔✔Stress Process Model - ✔✔- Stressors - positive or negative environmental events
* how we process the stressor, along with our resources for coping, creates the amount
of stress
- protective/vulnerability factors - influences that change the direction or strength of the
relationship between stress and resilience
- Resilience : the degree to which a person responds to stress with strength and
agentic, proactive behavior
* resilience is the human default
✔✔Major Family Stressors - ✔✔- Economic
* unemployment
- Developmental
* being the victim of homophobic bullying
- Hereditary
* personality or poor eyesight
- Cultural
* discrimination
✔✔Strategies for Managing Stress - ✔✔- monitor your self talk
- develop a playful spirit
- take care of your body (sleep, exercise, eat well)
- know your priorities and strategize accordingly
- find creative outlets that you enjoy
- find creative outlets that you enjoy
- invest in kindness
- don't avoid negative emotion, but learn to understand it
- avoid venting
✔✔interpersonal conflict - ✔✔problematic situation
1. conflicting parties are interdependent
2. they have perception that they seek incompabablte goals or outcomes or they favor
incompatible means to the same end
3. the percieved incompatibility has potential to adversely affect the relationship if not
addressed
4. there is a sense of urgency about the need to resolve the difference
✔✔problematic situations - ✔✔partners percieve that they seek different outcomes or
they favor differnt means to the same end
✔✔interdependent - ✔✔occurs when those involved in the relationship characterize it
as continious and important making it worth the effort to maintain
✔✔incompatible goals - ✔✔occur when we are seeking different outcomes
QUESTIONS AND ANSWERS SURE A+
✔Types of Communicative Aggression - ✔✔Verbal Aggression
- screams at me for no reason; is verbally aggressive toward me
Freedom Restriction
- checks up on me; regularly monitors my behavior
Risk Taking
- engages in offensive or illegal acts; drives recklessly when I'm in the passenger in the
car
Degrading Dominance
- forces to do things I don't want to do; treats me like a personal servant
Threatening Valued Resources
- denies me money, threatens my family or friends
Isolation
- isolates me from my friends or family; alienates those care about me
Humiliation
- spreads bad stories or information about me; insults me in front of others
Insecurity Induction
- threatens to have an affair; threatens to leave me
Withdrawal
- does not respond to me or my attempts to talk; withholds affection from me
Name-Calling
- uses profanity in reference to me; calls me negative names or uses insults towards
me
Dominance
- dominates me; controls who I can see or talk to
✔✔MODULE 4, LECTURE 4 - ✔✔Stress Management as Preventative Medicine for
Conflict
✔✔What is stress? - ✔✔- a biochemical reaction in the body that results from how we
interpret and respond to various pressures, which can be good or bad
- stress is a stimulus event that a person perceives as impinging upon his or her
personhood or wellbeing
, ✔✔Stress Process Model - ✔✔- Stressors - positive or negative environmental events
* how we process the stressor, along with our resources for coping, creates the amount
of stress
- protective/vulnerability factors - influences that change the direction or strength of the
relationship between stress and resilience
- Resilience : the degree to which a person responds to stress with strength and
agentic, proactive behavior
* resilience is the human default
✔✔Major Family Stressors - ✔✔- Economic
* unemployment
- Developmental
* being the victim of homophobic bullying
- Hereditary
* personality or poor eyesight
- Cultural
* discrimination
✔✔Strategies for Managing Stress - ✔✔- monitor your self talk
- develop a playful spirit
- take care of your body (sleep, exercise, eat well)
- know your priorities and strategize accordingly
- find creative outlets that you enjoy
- find creative outlets that you enjoy
- invest in kindness
- don't avoid negative emotion, but learn to understand it
- avoid venting
✔✔interpersonal conflict - ✔✔problematic situation
1. conflicting parties are interdependent
2. they have perception that they seek incompabablte goals or outcomes or they favor
incompatible means to the same end
3. the percieved incompatibility has potential to adversely affect the relationship if not
addressed
4. there is a sense of urgency about the need to resolve the difference
✔✔problematic situations - ✔✔partners percieve that they seek different outcomes or
they favor differnt means to the same end
✔✔interdependent - ✔✔occurs when those involved in the relationship characterize it
as continious and important making it worth the effort to maintain
✔✔incompatible goals - ✔✔occur when we are seeking different outcomes
