COM 312 GCU EVALUATION EXAM TEST QUESTIONS
AND ANSWERS SURE A+
✔✔high power strategies to balance power - ✔✔Restraint and empower low-power
positions
✔✔Low power strategies to balance power - ✔✔highlight the need for interdependence,
calmly be persistent, and stay engaged in the situation
✔✔what is something you can do to get more power in a low power situation? -
✔✔expand your power currencies
✔✔true or false:
power currencies dependent on each other - ✔✔true
✔✔3 aspects of a threat - ✔✔1) you care about it
2) they carry it out
3) there is authority
✔✔micro systems - ✔✔familiar territory and familiar communication behaviors
ex: not being able to objectively identify your own behavior
✔✔macro systems - ✔✔people embroiled in an emotionally involving conflict are very
likely to see the problems as coming from the behavior, personality, and morality of the
other players
✔✔aspects of system theory - ✔✔wholeness (looking at the entire system)
organization (looking at unit patterns)
patterning (what purpose do these patterns serve?)
✔✔practices of systems theory - ✔✔1) conflicts happen in chain reactions
2) each member develops a label
3) cooperation among members maintain or resolve conflict
4) triangles form
5) rules develop even if they are poorly followed
6) conflict serves the system in some way
✔✔coalition (conflict triangle) - ✔✔a person in a low power position brings a third party
in to bolster power against the higher power
✔✔interaction rules - ✔✔the underlying communication structure of the interaction
ex: "we don't share our opinions in the meeting unless asks"
AND ANSWERS SURE A+
✔✔high power strategies to balance power - ✔✔Restraint and empower low-power
positions
✔✔Low power strategies to balance power - ✔✔highlight the need for interdependence,
calmly be persistent, and stay engaged in the situation
✔✔what is something you can do to get more power in a low power situation? -
✔✔expand your power currencies
✔✔true or false:
power currencies dependent on each other - ✔✔true
✔✔3 aspects of a threat - ✔✔1) you care about it
2) they carry it out
3) there is authority
✔✔micro systems - ✔✔familiar territory and familiar communication behaviors
ex: not being able to objectively identify your own behavior
✔✔macro systems - ✔✔people embroiled in an emotionally involving conflict are very
likely to see the problems as coming from the behavior, personality, and morality of the
other players
✔✔aspects of system theory - ✔✔wholeness (looking at the entire system)
organization (looking at unit patterns)
patterning (what purpose do these patterns serve?)
✔✔practices of systems theory - ✔✔1) conflicts happen in chain reactions
2) each member develops a label
3) cooperation among members maintain or resolve conflict
4) triangles form
5) rules develop even if they are poorly followed
6) conflict serves the system in some way
✔✔coalition (conflict triangle) - ✔✔a person in a low power position brings a third party
in to bolster power against the higher power
✔✔interaction rules - ✔✔the underlying communication structure of the interaction
ex: "we don't share our opinions in the meeting unless asks"
