UNIT 5 : LOGISTICS
5.1. E-commerce
Supply chain :
1) Raw material supplier
2) Manufacturer
3) Distributor
4) Wholesaler
5) Retailer
6) Consumer
Consumers enjoy the convenience of having goods delivered to their homes. But of course, customers are not
always at home to receive their package … Packages can be left inside and the customers can pick them up at
any time by entering a PIN number.
This robot has been designed to deliver packages. Customers can arrange to collect their goods from the robot
via mobile app.
Some companies are also considering using drones to transport goods to customers. This drone is being
developed by the postal service in Finland.
In the future, customers could order goods and they would be delivered by drone in as little as thirty minutes.
Which is the odd one out?
1) Deliver Items Collect
2) Goods Packages Transport
3) Postal service Collection locker Courier company
4) Couriers Robots Drones
5) Damaged Packed Broken
6) Properly Badly Correctly
7) Pick up Receive Congestion
8) Congested Balanced Crowded
Word building :
Verb Noun – thing Noun – person
Automate Automation -
Collect Collection Collector
Deliver Delivery -
Distribute Distribution Distributor
Fulfil Fulfilment -
- Logistics Logistician
Manufacture Manufacturing Manufacturer
Operate Operation Operator
Pack / package Package / packaging Packer / packager
Produce Product / production Producer
Retail for / at Retail Retailer
Supply Supply Supplier
Transport Transport (Br. Eng) / Transporter
Transportation (Am. Eng)
,Vocabulary :
1. I had to sign for the package/ parcel when I collected it from the post office.
2. Two loads of cloth were delivered/ dispatched to the factory on 12 December.
3. I want to have this package delivered by bike courier.
4. Major airports will need new runways to relieve congestion.
5. Just for convenience, I'm going to live at my mother’s place until my new flat is ready.
6. Germany is a major manufacturer of motor cars.
7. Whether contracted re-sellers are called representatives, agents, distributors, wholesalers, or
partners, they are professionals that already know how to sell.
8. If a retailer wants to sell lots of a product then it is positioned on shelves at average eye level.
9. She accused the party and, by implication, its leader too.
10. Assigning an armed federal officer to every commercial flight would be a logistical nightmare.
11. New technologies let you automate control of your home lighting, appliances and even heating and
cooling systems.
12. Three people have been arrested for supplying arms to the terrorists.
13. We provide complete logistics services, from warehousing to fulfilling orders.
14. The U.S. Border Patrol’s unmanned drone helped agents track down their snuggling suspect.
15. How do I get stuff from my collection locker?
5.2. Driverless technology
Vocabulary :
• To scale back = to reduce or make something smaller
• Vast (amounts) = very large amounts
• To prompt someone to do something = to cause or encourage someone to do something
• Edge case = a rare or unusual situation that doesn’t happen often
• Hive mind = a group of people who think the same way and act like one mind
• HQ (headquarters, always ‘s’) = the main office or main center of an organization
5.3. The passive
When using the passive, the
agent can be left out
, In the passive construction the subject of the sentence UNDERGOES the action of the verb.
Rebecca sent the financial results last night. The financial results were sent by Rebecca last night.
= subject = the agent
=> active => passive
The subject (onderwerp) of the active sentence becomes the agent (handelend voorwerp) of the passive
sentence. The agent is always preceded by the preposition ‘by’.
Rebecca sent the financial results last night. The financial results were sent by Rebecca last night.
= the object = the subject
=> active => passive
The object (lijdend voorwerp) of the active sentence becomes the subject of the passive sentence.
The tenses :
When should we use the passive?
1) When we want to change the focus of the sentence
2) When who or what causes the cation is unknown or unimportant or obvious or ‘people in general’
3) In factual or scientific writing
4) In formal writing instead of using someone / people / they
5) In order to put the new information at the end of the sentence to improve style
6) When the subject is very long
5.1. E-commerce
Supply chain :
1) Raw material supplier
2) Manufacturer
3) Distributor
4) Wholesaler
5) Retailer
6) Consumer
Consumers enjoy the convenience of having goods delivered to their homes. But of course, customers are not
always at home to receive their package … Packages can be left inside and the customers can pick them up at
any time by entering a PIN number.
This robot has been designed to deliver packages. Customers can arrange to collect their goods from the robot
via mobile app.
Some companies are also considering using drones to transport goods to customers. This drone is being
developed by the postal service in Finland.
In the future, customers could order goods and they would be delivered by drone in as little as thirty minutes.
Which is the odd one out?
1) Deliver Items Collect
2) Goods Packages Transport
3) Postal service Collection locker Courier company
4) Couriers Robots Drones
5) Damaged Packed Broken
6) Properly Badly Correctly
7) Pick up Receive Congestion
8) Congested Balanced Crowded
Word building :
Verb Noun – thing Noun – person
Automate Automation -
Collect Collection Collector
Deliver Delivery -
Distribute Distribution Distributor
Fulfil Fulfilment -
- Logistics Logistician
Manufacture Manufacturing Manufacturer
Operate Operation Operator
Pack / package Package / packaging Packer / packager
Produce Product / production Producer
Retail for / at Retail Retailer
Supply Supply Supplier
Transport Transport (Br. Eng) / Transporter
Transportation (Am. Eng)
,Vocabulary :
1. I had to sign for the package/ parcel when I collected it from the post office.
2. Two loads of cloth were delivered/ dispatched to the factory on 12 December.
3. I want to have this package delivered by bike courier.
4. Major airports will need new runways to relieve congestion.
5. Just for convenience, I'm going to live at my mother’s place until my new flat is ready.
6. Germany is a major manufacturer of motor cars.
7. Whether contracted re-sellers are called representatives, agents, distributors, wholesalers, or
partners, they are professionals that already know how to sell.
8. If a retailer wants to sell lots of a product then it is positioned on shelves at average eye level.
9. She accused the party and, by implication, its leader too.
10. Assigning an armed federal officer to every commercial flight would be a logistical nightmare.
11. New technologies let you automate control of your home lighting, appliances and even heating and
cooling systems.
12. Three people have been arrested for supplying arms to the terrorists.
13. We provide complete logistics services, from warehousing to fulfilling orders.
14. The U.S. Border Patrol’s unmanned drone helped agents track down their snuggling suspect.
15. How do I get stuff from my collection locker?
5.2. Driverless technology
Vocabulary :
• To scale back = to reduce or make something smaller
• Vast (amounts) = very large amounts
• To prompt someone to do something = to cause or encourage someone to do something
• Edge case = a rare or unusual situation that doesn’t happen often
• Hive mind = a group of people who think the same way and act like one mind
• HQ (headquarters, always ‘s’) = the main office or main center of an organization
5.3. The passive
When using the passive, the
agent can be left out
, In the passive construction the subject of the sentence UNDERGOES the action of the verb.
Rebecca sent the financial results last night. The financial results were sent by Rebecca last night.
= subject = the agent
=> active => passive
The subject (onderwerp) of the active sentence becomes the agent (handelend voorwerp) of the passive
sentence. The agent is always preceded by the preposition ‘by’.
Rebecca sent the financial results last night. The financial results were sent by Rebecca last night.
= the object = the subject
=> active => passive
The object (lijdend voorwerp) of the active sentence becomes the subject of the passive sentence.
The tenses :
When should we use the passive?
1) When we want to change the focus of the sentence
2) When who or what causes the cation is unknown or unimportant or obvious or ‘people in general’
3) In factual or scientific writing
4) In formal writing instead of using someone / people / they
5) In order to put the new information at the end of the sentence to improve style
6) When the subject is very long
