BUS 526 SOPHIA CONFLICT MILESTONE 5 QUESTIONS WITH VERIFIED ANSWER,100%CORRECT

BUS 526 SOPHIA CONFLICT MILESTONE 5 QUESTIONS WITH VERIFIED ANSWER In relation to structural conflict, employees may think a conflict is interpersonal but discover through a conflict resolution process that . • both parties happened to make bad decisions • one or both parties' behavior is constrained by organizational rules • one or both parties just don't like the other • one party just didn't understand why the other was upset CONCEPT Interpersonal vs. Systemic Conflict Long-term conflicts involving strong hostility between parties may require which of the following in an international mediation process? • Eliminating the ground rules-setting stage of the process • Recognizing negative attribution as a cultural worldview/value and a factor in identity • Conducting mediation in a single session CONCEPT Intractable Conflict Joanne's room was a mess; she always left her things lying around. When her mother finally had enough, she scolded Joanne. Joanne's sister heard the yelling and spent the rest of the afternoon in her room to avoid running into her sister or her mom, as she knew from experience that after a fight they stayed edgy and would yell at her for no good reason. This is an example of which of the following? • Intergroup behavior • The ripple effect • A cultural norm • Systemic thinking CONCEPT Issues vs. Patterns Which of the following terms is used to describe the tendency of people to view members of their in-group more positively than non-members?