EPIC RTE TEST QUESTIONS AND VERIFIED
ANSWERS
when would a registrar use a patient level query? - Answers - when creating a new
coverage
When would a registrar use a coverage level query? - Answers - when the coverage
already exists
Where would a registrar trigger a coverage level query? - Answers - on the registration
sidebar checklist
True or False: You can use letters and numbers as shortcuts to jump to different
sections within the Response History - Answers - True
True or False: The Response History does not store information about coverages that
were not created - Answers - False
True or False: Keyboard shortcuts in the legend are customizable - Answers - False
True of False: All service areas must use real time eligibility if the Facility record is
configured to use real time eligibility - Answers - False
True or False: if you've configured the Facility record to enable Eligibility, all service
areas under that facility are enabled by default. - Answers - False
Which of the following records are settings which must be enabled to use eligibility for a
payor in the system (choose all that apply):
a. Facility
b. Service Area
c. Payor
d. Plan - Answers - A, B, and C
True or False: prelude administrators always own building payor and plan records -
Answers - False; they assist in the build, but the Billing teams traditionally own the
master file
True or False: a trigger is required for both incoming and outgoing eligibility messages. -
Answers - False; only outgoing messages
True or False: Bridges is Epic's interface application - Answers - True
True or False: Eligibility is the only application which uses interfaces - Answers - False
, Which of the follow are Bridges tools and activities? (choose all that apply)
a. Interface Standards
b. Interface Specifications
c. Interface monitors
d. Interface Tables - Answers - B, C, and D
List in order from smallest to largest
a. loops
b. fields
c. segments
d. hierarchical levels - Answers - B, C, A, D
True or False: In an X12 Message, there can only be one EB segment indicating the
patient's benefit details. - Answers - False, there can be many EBs returned in an
eligibility response
Which field is used to identify if a message is from a test environment or a production
environment? - Answers - ISA15
True or False: It is appropriate to configure the Send Verified Coverages setting to
different values in TST and PRD - Answers - True. To retest verified responses, you
might allow sending verified messages in TST, but to save money, disallow this in PRD.
By default, how long will the system keep unprocessed RTE responses? - Answers - 14
days
How would you prevent an end-user from selecting a specific coverage status value? -
Answers - Add it to the "System Assigned Statuses" list
Define Profile Variable - Answers - an option in an interface specification that lets you
control how the interface behaves
Which key profile variable must be entered on every interface specification in order for it
to start? - Answers - INTF_USER
Which profile variable is used to file an incoming message into EPIC? - Answers -
AFTER_FILE
True or False: You cannot stop or start interfaces from an interface monitor in
Hyperspace - Answers - False
What automatic actions can be configured once an interface specification is on the
Background Monitor? - Answers - 1) auto send emails to administrators for certain
issues.
2) A routine can be excecuted in the Post-Alert Extensions field of the Alert build
ANSWERS
when would a registrar use a patient level query? - Answers - when creating a new
coverage
When would a registrar use a coverage level query? - Answers - when the coverage
already exists
Where would a registrar trigger a coverage level query? - Answers - on the registration
sidebar checklist
True or False: You can use letters and numbers as shortcuts to jump to different
sections within the Response History - Answers - True
True or False: The Response History does not store information about coverages that
were not created - Answers - False
True or False: Keyboard shortcuts in the legend are customizable - Answers - False
True of False: All service areas must use real time eligibility if the Facility record is
configured to use real time eligibility - Answers - False
True or False: if you've configured the Facility record to enable Eligibility, all service
areas under that facility are enabled by default. - Answers - False
Which of the following records are settings which must be enabled to use eligibility for a
payor in the system (choose all that apply):
a. Facility
b. Service Area
c. Payor
d. Plan - Answers - A, B, and C
True or False: prelude administrators always own building payor and plan records -
Answers - False; they assist in the build, but the Billing teams traditionally own the
master file
True or False: a trigger is required for both incoming and outgoing eligibility messages. -
Answers - False; only outgoing messages
True or False: Bridges is Epic's interface application - Answers - True
True or False: Eligibility is the only application which uses interfaces - Answers - False
, Which of the follow are Bridges tools and activities? (choose all that apply)
a. Interface Standards
b. Interface Specifications
c. Interface monitors
d. Interface Tables - Answers - B, C, and D
List in order from smallest to largest
a. loops
b. fields
c. segments
d. hierarchical levels - Answers - B, C, A, D
True or False: In an X12 Message, there can only be one EB segment indicating the
patient's benefit details. - Answers - False, there can be many EBs returned in an
eligibility response
Which field is used to identify if a message is from a test environment or a production
environment? - Answers - ISA15
True or False: It is appropriate to configure the Send Verified Coverages setting to
different values in TST and PRD - Answers - True. To retest verified responses, you
might allow sending verified messages in TST, but to save money, disallow this in PRD.
By default, how long will the system keep unprocessed RTE responses? - Answers - 14
days
How would you prevent an end-user from selecting a specific coverage status value? -
Answers - Add it to the "System Assigned Statuses" list
Define Profile Variable - Answers - an option in an interface specification that lets you
control how the interface behaves
Which key profile variable must be entered on every interface specification in order for it
to start? - Answers - INTF_USER
Which profile variable is used to file an incoming message into EPIC? - Answers -
AFTER_FILE
True or False: You cannot stop or start interfaces from an interface monitor in
Hyperspace - Answers - False
What automatic actions can be configured once an interface specification is on the
Background Monitor? - Answers - 1) auto send emails to administrators for certain
issues.
2) A routine can be excecuted in the Post-Alert Extensions field of the Alert build
