Nursing Leadership & Management – Exam 2 – Study Guide & Practice Questions
Which of the following is the best definition for management?
A. A manager is someone who does what is necessary to ensure employees get their work
done.
B. A manager controls the work of employees.
C. A manager gets work done by organizing and controlling a group of employees.
D. A manager accomplishes tasks through planning, organizing, commanding,
coordinating, and controlling work groups. - ANS ✔✔D. A manager accomplishes tasks through
planning, organizing, commanding,
coordinating, and controlling work groups.
Feedback: A classic and more complete definition of management includes planning, organizing,
commanding, coordinating, and controlling groups of employees.
Scientific management and human relations-based approach are two major theoretical
management schools of thought. Which of the following best describes the scientific model of
management?
A. A nurse manager considers methods of motivating the staff to do their assigned tasks.
B. A nurse manager commends staff for the work they do, reminding them of the importance of
their work and the lives they have saved.
C. A nurse manager analyzes the role of each staff member on the unit to determine ways to
increase efficiency.
D. A conflict between two staff nurses has impacted an entire unit. The unit manager meets
with the nurses and entire staff to promote mutual understanding. - ANS ✔✔C. A nurse
manager analyzes the role of each staff member on the unit to determine ways to increase
efficiency.
,Feedback: Theory Y, a human relations-based management theory, encourages managers to
work out conflicts and promote mutual understanding in order to establish an environment for
employees to do their best work.
A new unit manager works hard to get to know each of the staff members on the unit and
determine what each staff member needs in order to effectively do his or her job. What type of
management best describes this manager?
A. Servant leader-style manager
B. Networking manager
C. Coaching manager
D. Monitoring manager - ANS ✔✔A. Servant leader-style manager.
Feedback: A servant leader-style manager values employees as individuals, is committed to
improving the way they are treated at work, and puts employees first.
A nurse manager conducts evaluations with each staff member and reviews the staffing needs
for the upcoming year. Which of the following best describes the behavior this manager is
engaging in?
A. Interpersonal activities
B. Decisional activities
C. Informational activities
D. Transformational activities - ANS ✔✔B. Decisional activities.
Feedback: Decisional management activities include making decisions about resource
allocation, planning for the future, hiring and firing, and employee evaluations.
, A nurse manager has detected a potential problem with staffing and has asked staff members
for their thoughts on the matter. Which of the following best describes the informational
activity this manager is engaging in?
A. Spokesperson
B. Reporting
C. Monitoring
D. Job analysis and redesign - ANS ✔✔C. Monitoring.
Monitoring is an information activity where the nurse manager detects early signs of a problem.
A nurse manager in the emergency department considers policy changes in the organization
and changes in the community, and tries to predict how these may impact the functioning of
the unit. Which of the following decisional activities best describes this manager's actions?
A. Resource allocation
B. Monitoring
C. Job analysis and redesign
D. Planning for the future - ANS ✔✔D. Planning for the future.
Planning for the future is a decisional activity that involves considering the future of the
organization within its competition and in the health-care system as a whole.
As a nurse manager rounds on the unit, he speaks with staff, patients, and family members.
Later in the day, he is in a meeting with administration. During the conversations he considers
how these interactions impact the care provided to patients on the unit. Which of the following
interpersonal activities best describes this manager's actions?
A. Networking
Which of the following is the best definition for management?
A. A manager is someone who does what is necessary to ensure employees get their work
done.
B. A manager controls the work of employees.
C. A manager gets work done by organizing and controlling a group of employees.
D. A manager accomplishes tasks through planning, organizing, commanding,
coordinating, and controlling work groups. - ANS ✔✔D. A manager accomplishes tasks through
planning, organizing, commanding,
coordinating, and controlling work groups.
Feedback: A classic and more complete definition of management includes planning, organizing,
commanding, coordinating, and controlling groups of employees.
Scientific management and human relations-based approach are two major theoretical
management schools of thought. Which of the following best describes the scientific model of
management?
A. A nurse manager considers methods of motivating the staff to do their assigned tasks.
B. A nurse manager commends staff for the work they do, reminding them of the importance of
their work and the lives they have saved.
C. A nurse manager analyzes the role of each staff member on the unit to determine ways to
increase efficiency.
D. A conflict between two staff nurses has impacted an entire unit. The unit manager meets
with the nurses and entire staff to promote mutual understanding. - ANS ✔✔C. A nurse
manager analyzes the role of each staff member on the unit to determine ways to increase
efficiency.
,Feedback: Theory Y, a human relations-based management theory, encourages managers to
work out conflicts and promote mutual understanding in order to establish an environment for
employees to do their best work.
A new unit manager works hard to get to know each of the staff members on the unit and
determine what each staff member needs in order to effectively do his or her job. What type of
management best describes this manager?
A. Servant leader-style manager
B. Networking manager
C. Coaching manager
D. Monitoring manager - ANS ✔✔A. Servant leader-style manager.
Feedback: A servant leader-style manager values employees as individuals, is committed to
improving the way they are treated at work, and puts employees first.
A nurse manager conducts evaluations with each staff member and reviews the staffing needs
for the upcoming year. Which of the following best describes the behavior this manager is
engaging in?
A. Interpersonal activities
B. Decisional activities
C. Informational activities
D. Transformational activities - ANS ✔✔B. Decisional activities.
Feedback: Decisional management activities include making decisions about resource
allocation, planning for the future, hiring and firing, and employee evaluations.
, A nurse manager has detected a potential problem with staffing and has asked staff members
for their thoughts on the matter. Which of the following best describes the informational
activity this manager is engaging in?
A. Spokesperson
B. Reporting
C. Monitoring
D. Job analysis and redesign - ANS ✔✔C. Monitoring.
Monitoring is an information activity where the nurse manager detects early signs of a problem.
A nurse manager in the emergency department considers policy changes in the organization
and changes in the community, and tries to predict how these may impact the functioning of
the unit. Which of the following decisional activities best describes this manager's actions?
A. Resource allocation
B. Monitoring
C. Job analysis and redesign
D. Planning for the future - ANS ✔✔D. Planning for the future.
Planning for the future is a decisional activity that involves considering the future of the
organization within its competition and in the health-care system as a whole.
As a nurse manager rounds on the unit, he speaks with staff, patients, and family members.
Later in the day, he is in a meeting with administration. During the conversations he considers
how these interactions impact the care provided to patients on the unit. Which of the following
interpersonal activities best describes this manager's actions?
A. Networking
