N4 Med-Surg: Leadership and Management Exam 1 – Nursing Practice Questions, Review
Guide and Study Material
A person who influences others to work together to accomplish a specific goal - ANS ✔✔A
leader is...
two types of leadership - ANS ✔✔formal and informal
a formal leader has.. - ANS ✔✔organizational power and responsibility. can make decisions and
direct others
an informal leader may have... - ANS ✔✔seniority, expertise, abilities and personality traits,
experiential authority, ability to influence group behaviors.
an informal leader may NOT have.. - ANS ✔✔official power
how can a formal leader utilize an informal leader? - ANS ✔✔to spearhead change (as a change
agent)
a manager is... - ANS ✔✔one who is appointed to a position in an organization that gives the
power to guide and direct the work of others.
power is.. - ANS ✔✔the capacity or ability to direct or influence the behavior of others or the
course of events. (someone can have power but not the right to do this)
authority is.. - ANS ✔✔the power OR RIGHT to give orders, make decisions and enforce
obedience. This person has a formal right and is usually a part of a chain of command.
principles of management - ANS ✔✔-Authority
, -Accountability
-Responsibility
First level management - ANS ✔✔-manage personnel and day-to-day activities of groups
-"front line", point of care
-motivate staff and communicate issues up the chain and directives down the chain.
-typically no hire or fire power but may influence
examples of first level managers - ANS ✔✔primary care nurses, team leader, case manager,
charge nurse.
Middle level management - ANS ✔✔-supervise first level managers
-responsible for DEPARTMENTAL performance
-communicates between upper and lower management
-usually has ability to hire or fire for department or unit
-usually doesn't communicate directly with staff except at an inservice or group
examples of middle level managers - ANS ✔✔supervisors, nurse managers, head nurse
Upper level management - ANS ✔✔-ORGANIZATIONAL executives
-develop goals and strategic plans
-responsible for the PRACTICE OF NURSING in the facility
-usually required to have a graduate degree
example of upper level management - ANS ✔✔VPs, Director of Nursing, Chief Nurse
Guide and Study Material
A person who influences others to work together to accomplish a specific goal - ANS ✔✔A
leader is...
two types of leadership - ANS ✔✔formal and informal
a formal leader has.. - ANS ✔✔organizational power and responsibility. can make decisions and
direct others
an informal leader may have... - ANS ✔✔seniority, expertise, abilities and personality traits,
experiential authority, ability to influence group behaviors.
an informal leader may NOT have.. - ANS ✔✔official power
how can a formal leader utilize an informal leader? - ANS ✔✔to spearhead change (as a change
agent)
a manager is... - ANS ✔✔one who is appointed to a position in an organization that gives the
power to guide and direct the work of others.
power is.. - ANS ✔✔the capacity or ability to direct or influence the behavior of others or the
course of events. (someone can have power but not the right to do this)
authority is.. - ANS ✔✔the power OR RIGHT to give orders, make decisions and enforce
obedience. This person has a formal right and is usually a part of a chain of command.
principles of management - ANS ✔✔-Authority
, -Accountability
-Responsibility
First level management - ANS ✔✔-manage personnel and day-to-day activities of groups
-"front line", point of care
-motivate staff and communicate issues up the chain and directives down the chain.
-typically no hire or fire power but may influence
examples of first level managers - ANS ✔✔primary care nurses, team leader, case manager,
charge nurse.
Middle level management - ANS ✔✔-supervise first level managers
-responsible for DEPARTMENTAL performance
-communicates between upper and lower management
-usually has ability to hire or fire for department or unit
-usually doesn't communicate directly with staff except at an inservice or group
examples of middle level managers - ANS ✔✔supervisors, nurse managers, head nurse
Upper level management - ANS ✔✔-ORGANIZATIONAL executives
-develop goals and strategic plans
-responsible for the PRACTICE OF NURSING in the facility
-usually required to have a graduate degree
example of upper level management - ANS ✔✔VPs, Director of Nursing, Chief Nurse