UHC ETHICS AND COMPLIANCE
CERTIFICATION STUDY GUIDE | PRACTICE
QUESTIONS, ANSWERS & RATIONALES
| GRADED A+ | GUARANTEED SUCCESS
Updated 2026 Questions and Answers
100% Verified Exam Prep and Comprehensive
Rationales Included
, What is the purpose of an educational event? its designed to inform medicare consumers about original medicare, medicare
advantage, prescription drug and other medicare programs.
Where must educational events be conducted? in a public venue
Are the educational events unbiased so that it doesn't yes
steer the consumer towards a specific plan or limited
number of plans?
WHat is a marketing/sales event? an event designed to steer or attempt to steer, consumers toward a plan or
limited set of plans. Agents may discuss plan specific information and collect
applications.
Can marketing/sales be formal or informal? both
What describes a formal marketing/sales event? a full plan presentation, given in a presenter-audience format.
What is an inform marketing/sales event? they're passive in nature where the consumer approaches the agent to engage in
conversation. a booth, table, or kiosk is typically used
What are marketing appointments? They're commonly referred to as "in home, face to face, or one on one
appointment" and typically take place in the consumers home.
What other places can marketing appointments happen? coffee shop, or even over the phone
because marketing appointments are not formal and UHC or CMS. instead, agents must obtain a completed scope of appointment
informal marketing sales events, they're not reported to prior to conducting the appointment.
who?
To report events, what should agents use? an event request form
to ensure that events are in UHC's event reporting submit the event request form, according to instructions on the form, NO LESS
application no less than 7 calender days prior to the THAN 14 CALENDAR DAYS
event...
event request forms submitted within7 calendar days will processed
NOT be what?
conducting an unreported event is _____? prohibited
to schedule a sign language interpreter for a formal 14 days prior to the event or appointment
marketing/sales event or a personal/individual marketing
appointment, enter the consumer's request direct;y in
bconnected at least?
CERTIFICATION STUDY GUIDE | PRACTICE
QUESTIONS, ANSWERS & RATIONALES
| GRADED A+ | GUARANTEED SUCCESS
Updated 2026 Questions and Answers
100% Verified Exam Prep and Comprehensive
Rationales Included
, What is the purpose of an educational event? its designed to inform medicare consumers about original medicare, medicare
advantage, prescription drug and other medicare programs.
Where must educational events be conducted? in a public venue
Are the educational events unbiased so that it doesn't yes
steer the consumer towards a specific plan or limited
number of plans?
WHat is a marketing/sales event? an event designed to steer or attempt to steer, consumers toward a plan or
limited set of plans. Agents may discuss plan specific information and collect
applications.
Can marketing/sales be formal or informal? both
What describes a formal marketing/sales event? a full plan presentation, given in a presenter-audience format.
What is an inform marketing/sales event? they're passive in nature where the consumer approaches the agent to engage in
conversation. a booth, table, or kiosk is typically used
What are marketing appointments? They're commonly referred to as "in home, face to face, or one on one
appointment" and typically take place in the consumers home.
What other places can marketing appointments happen? coffee shop, or even over the phone
because marketing appointments are not formal and UHC or CMS. instead, agents must obtain a completed scope of appointment
informal marketing sales events, they're not reported to prior to conducting the appointment.
who?
To report events, what should agents use? an event request form
to ensure that events are in UHC's event reporting submit the event request form, according to instructions on the form, NO LESS
application no less than 7 calender days prior to the THAN 14 CALENDAR DAYS
event...
event request forms submitted within7 calendar days will processed
NOT be what?
conducting an unreported event is _____? prohibited
to schedule a sign language interpreter for a formal 14 days prior to the event or appointment
marketing/sales event or a personal/individual marketing
appointment, enter the consumer's request direct;y in
bconnected at least?
