Canadian Organizational Behaviour
(12th Edition) – Practice MCQs
1. What is organizational behaviour mainly concerned with?
A. Managing company profits only
B. Understanding how people behave in organizations
C. Designing computer systems
D. Marketing products internationally
Answer: B. Understanding how people behave in organizations
Rationale:
Organizational behaviour studies individual, group, and organizational actions in workplace
settings.
2. Which personality trait refers to being dependable and
organized?
A. Openness
B. Extraversion
C. Agreeableness
D. Conscientiousness
Answer: D. Conscientiousness
Rationale:
Conscientious individuals are responsible, reliable, and achievement-oriented.
3. What is motivation?
A. The process of hiring employees
B. Forces that influence effort and persistence
C. Employee salary structures
D. Workplace conflict management
Answer: B. Forces that influence effort and persistence
,Rationale:
Motivation explains why employees choose certain behaviours and maintain effort.
4. Maslow’s hierarchy places which need at the highest
level?
A. Safety needs
B. Physiological needs
C. Self-actualization
D. Social needs
Answer: C. Self-actualization
Rationale:
Self-actualization involves achieving personal growth and full potential.
5. Which leadership style allows employees high
participation in decision-making?
A. Autocratic
B. Democratic
C. Bureaucratic
D. Laissez-faire
Answer: B. Democratic
Rationale:
Democratic leaders encourage teamwork and employee involvement.
6. What is job satisfaction?
A. Employee income level
B. Positive feelings about a job
C. Company profitability
D. Workplace technology
Answer: B. Positive feelings about a job
,Rationale:
Job satisfaction reflects how employees feel about their work experiences.
7. Which communication barrier occurs when information is
misunderstood?
A. Feedback
B. Noise
C. Encoding
D. Channel richness
Answer: B. Noise
Rationale:
Noise interferes with effective communication and message understanding.
8. What is organizational culture?
A. Employee salaries
B. Shared values and beliefs within an organization
C. Marketing strategies
D. Government regulations
Answer: B. Shared values and beliefs within an organization
Rationale:
Organizational culture shapes employee behaviour and workplace practices.
9. Which conflict management style seeks a win-win
solution?
A. Avoiding
B. Competing
C. Collaborating
D. Accommodating
Answer: C. Collaborating
, Rationale:
Collaboration focuses on satisfying all parties involved.
10. Emotional intelligence refers to:
A. Academic performance
B. Ability to understand and manage emotions
C. Technical expertise
D. Physical strength
Answer: B. Ability to understand and manage emotions
Rationale:
Emotional intelligence improves communication, leadership, and teamwork.
11. Which theory suggests employees compare their input-
output ratio with others?
A. Goal-setting theory
B. Equity theory
C. Expectancy theory
D. Reinforcement theory
Answer: B. Equity theory
Rationale:
Employees evaluate fairness by comparing rewards and contributions.
12. Team cohesion refers to:
A. Employee salaries
B. The attractiveness of the team to members
C. Organizational structure
D. Company competition
Answer: B. The attractiveness of the team to members
(12th Edition) – Practice MCQs
1. What is organizational behaviour mainly concerned with?
A. Managing company profits only
B. Understanding how people behave in organizations
C. Designing computer systems
D. Marketing products internationally
Answer: B. Understanding how people behave in organizations
Rationale:
Organizational behaviour studies individual, group, and organizational actions in workplace
settings.
2. Which personality trait refers to being dependable and
organized?
A. Openness
B. Extraversion
C. Agreeableness
D. Conscientiousness
Answer: D. Conscientiousness
Rationale:
Conscientious individuals are responsible, reliable, and achievement-oriented.
3. What is motivation?
A. The process of hiring employees
B. Forces that influence effort and persistence
C. Employee salary structures
D. Workplace conflict management
Answer: B. Forces that influence effort and persistence
,Rationale:
Motivation explains why employees choose certain behaviours and maintain effort.
4. Maslow’s hierarchy places which need at the highest
level?
A. Safety needs
B. Physiological needs
C. Self-actualization
D. Social needs
Answer: C. Self-actualization
Rationale:
Self-actualization involves achieving personal growth and full potential.
5. Which leadership style allows employees high
participation in decision-making?
A. Autocratic
B. Democratic
C. Bureaucratic
D. Laissez-faire
Answer: B. Democratic
Rationale:
Democratic leaders encourage teamwork and employee involvement.
6. What is job satisfaction?
A. Employee income level
B. Positive feelings about a job
C. Company profitability
D. Workplace technology
Answer: B. Positive feelings about a job
,Rationale:
Job satisfaction reflects how employees feel about their work experiences.
7. Which communication barrier occurs when information is
misunderstood?
A. Feedback
B. Noise
C. Encoding
D. Channel richness
Answer: B. Noise
Rationale:
Noise interferes with effective communication and message understanding.
8. What is organizational culture?
A. Employee salaries
B. Shared values and beliefs within an organization
C. Marketing strategies
D. Government regulations
Answer: B. Shared values and beliefs within an organization
Rationale:
Organizational culture shapes employee behaviour and workplace practices.
9. Which conflict management style seeks a win-win
solution?
A. Avoiding
B. Competing
C. Collaborating
D. Accommodating
Answer: C. Collaborating
, Rationale:
Collaboration focuses on satisfying all parties involved.
10. Emotional intelligence refers to:
A. Academic performance
B. Ability to understand and manage emotions
C. Technical expertise
D. Physical strength
Answer: B. Ability to understand and manage emotions
Rationale:
Emotional intelligence improves communication, leadership, and teamwork.
11. Which theory suggests employees compare their input-
output ratio with others?
A. Goal-setting theory
B. Equity theory
C. Expectancy theory
D. Reinforcement theory
Answer: B. Equity theory
Rationale:
Employees evaluate fairness by comparing rewards and contributions.
12. Team cohesion refers to:
A. Employee salaries
B. The attractiveness of the team to members
C. Organizational structure
D. Company competition
Answer: B. The attractiveness of the team to members
