Study Guide
1.
What are the two primary types of communication utilized in nursing?
Formal and informal
Verbal and non-verbal
Written and oral
Direct and indirect
2.
What are the three levels of communication identified in nursing?
Verbal, non-verbal, and written communication
Formal, informal, and social communication
Intrapersonal, interpersonal, and group communication
Therapeutic, professional, and casual communication
3.
Which of the following is a barrier to effective communication in nursing?
Empathy
Active listening
Failure to listen
Open-ended questions
4.
Which of the following is a factor to consider in an oxygen assessment of a patient?
Body temperature
Smoking history
Heart rate