Set QUESTIONS AND
VERIFIED CORRECT
ANSWERS GRADED A+
LATEST 100% GUARANTEED
PASS
active listening - CORRECT ANSWER-The message receiver restates what's been said to fully
understand and confirm the message and it provides an opportunity for the sender to clarify the
message if needed.
active problem solving - CORRECT ANSWER-Active problem solving begins with problem
definition. Problem definition is the ability to discern between the cause and effect of the
problem. Root-cause analysis looks beyond the immediate symptoms to the cause of the
symptoms—which then affords opportunities for solutions.
avoiding power - CORRECT ANSWER-The project manager refuses to act, get involved, or make
decisions
charismatic leadership - CORRECT ANSWER-The leader is motivating, has high-energy, and
inspires the team through strong convictions about what's possible and what the team can
achieve. Positive thinking and a can-do mentality are characteristics of a charismatic leader
expert power - CORRECT ANSWER-The project manager has deep skills and experience in a
discipline (for example, years of working in IT helps an IT project manager better manage IT
projects).
,ingratiating power - CORRECT ANSWER-The project manager aims to gain favor with the project
team and stakeholders through flattery
informational power - CORRECT ANSWER-The individual has power and control of the data
gathering and distribution of information.
interactional leadership - CORRECT ANSWER-The leader is a hybrid of transactional,
transformational, and charismatic
leaders. The interactional leader wants
the team to act, is excited and inspired
about the project work, yet still holds the
team accountable for their results.
guilt-based power - CORRECT ANSWER-The project manager can make the team
and stakeholders feel guilty to gain
compliance in the project.
leadership - CORRECT ANSWER-Leadership is about aligning, motivating,
and inspiring the project team members
to do the right thing, build trust, think
creatively, and to challenge the status
quo.
laissez-faire leadership - CORRECT ANSWER-The leader takes a "hands-off" approach
to the project. This means the project
team makes decisions, takes initiative in
the actions, and creates goals. While this
,approach can provide autonomy, it can
make the leader appear absent when it
comes to project decisions
management - CORRECT ANSWER-Management utilizes positional power to
maintain, administrate, control, and focus
on getting things done without
challenging the status quo of the project
and organization.
media selection - CORRECT ANSWER-Based on the audience and the message
being sent, the media should be in
alignment with the message
meeting management - CORRECT ANSWER-Meetings are forms of communication.
How the meeting is led, managed, and
controlled all influence the message
being delivered. Agendas, minutes, and
order are mandatory for effective
communications within a meeting.
personal or charismatic power - CORRECT ANSWER-The project manager has a warm
personality that others like
presentation - CORRECT ANSWER-In formal presentations, the presenter's oral and body
language, visual aids, and handouts all influence the message being delivered
, pressure-based power - CORRECT ANSWER-The project manager can restrict choices to get the
project team to perform and do the project work
PMI Talent Triangle - CORRECT ANSWER-Defines three areas of PDUs for PMI certified
professionals to maintain their certification. The PMI Talent Triangle includes technical project
management, leadership, and strategic and business management.
positional power - CORRECT ANSWER-The project manager's power is because of the position
she has as the project manager. This is also known as formal, authoritative, and legitimate
power
Professional Development Units (PDUs) - CORRECT ANSWER-PDUs are earned after the PMP to
maintain the PMP certification. PMPs are required to earn 60 PDUs per three-year certification
cycle. Of the 60 PDUs, a minimum of 35 hours must come from educational opportunities
project manager - CORRECT ANSWER-The role of leading the project team and managing the
project resources to effectively achieve the objectives of the project.
punitive or coercive power - CORRECT ANSWER-The project manager can punish the project
team.
referent power - CORRECT ANSWER-The project manager is respected or admired because of
the team's past experiences with the project manager. This is about the project manager's
credibility in the organization
reward power - CORRECT ANSWER-The project manager can reward the project team