NHA Patient Care Technician (CPCT/A) Certification Exam with Questions and Answers

It covers key domains which include; Patient Care and Clinical Skills, Phlebotomy and Specimen Collection, EKG and Cardiac Monitoring, Safety, Infection Control, and Legal Standards and Specialized Patient Populations. A pediatric patient with autism spectrum disorder becomes distressed during vital sign measurement. What is the best approach? a. Restrain the child to complete vital signs quickly b. Use a step-by-step explanation and allow the child to handle equipment when possible c. Delay all care until parents are unavailable d. Perform procedures without explanation to reduce anxiety time Correct Answer: b Rationale: Children with autism often respond better to predictable routines, clear communication, and sensory familiarization. Allowing interaction with equipment and explaining steps reduces anxiety. Restraints or lack of communication may increase distress and behavioral escalation. A visually impaired patient is being transferred to a new room. What is the most appropriate action by the patient care technician? a. Grab the patient’s arm and move them quickly to the destination b. Verbally describe the environment and offer arm guidance for safe navigation c. Push the wheelchair without informing the patient of surroundings d. Ask another staff member to complete the transfer without patient input Correct Answer: b Rationale: Patients with visual impairment rely heavily on verbal cues and guided assistance. Describing surroundings and offering an arm for guidance promotes independence and safety. Sudden or unexplained movement increases risk of falls and anxiety.