OIS 3660 FINAL EXAM QUESTIONS AND
ANSWERS 2026 VERIFIED.
How many different types of machines are there in the Littlefield Simulation (not "number" of
machines, but number of types of machines)? - ANS 3
A chef at Benihana can best be described as: - ANS an entertainer or resource
According to the NewYorker article you read for the Intermountain Healthcare case discussion,
Checklists... - ANS ...can be extremely benificial for a healthcare setting
At the beginning of the book the Goal, Alex Rogo, the main character, is facing: - ANS A plant
that is not running smoothly and a crumbling marriage
What is the name of the main character in The Goal? - ANS Alex Rogo
If your last visit to your favorite Zara store was 3 months ago, and you walk into this store today,
then you are most likely going to find... - ANS A refreshed assortment of clothes (many new
items)
If the processing times in Littlefield are 0.1 day for each of the four process steps, and the
specified lead time is 0.5 days, and we are dealing with quite some variability both in demand
and in processing times, then: - ANS We need to make sure we have enough capacity to
ensure we can meet a 0.5 day throughout time (it is possible since the sum of the process times
at the 4 process steps is 0.4 days).
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, Operations processes use "resources" to transform inputs into outputs. Which of these is a
"resource" for a restaurant? - ANS Waiters
Which of the following facilities generally requires the least skilled and most repetitive labor? -
ANS Line Flow
Which of the following restaurants most resembles a Flow Shop? - ANS McDonald's ("pre-
made" fast food)
As a product matures in its life-cycle, the production process typically moves down the product-
process spectrum, toward the end represented by a: - ANS Flow shop
Caterpillar's December 31st, 1998 balance sheet shows accounts receivable of approximately
$2.5 billion, accounts payable of approximately $4.0 billion, and an inventory of approximately
$3.0 billion. Their 1998 income statement shows Cost of Good Sold (COGS) of approximately
$15 billion, sales of approximately $20 billion, and operating costs of approximately $18 billion.
What is Caterpillar's annual turnover rate of their inventory? Assume a year has 360 days. -
ANS 5
(COGS/Inventory)
At a small airport, 20 planes arrive per hour on the single runway, and these planes have to, on
average, circle 3 minutes in the air before they can start their landing procedure. How many
planes, on average, are circling in the air before they start landing? - ANS 1
Little's Law: I = RT
(20/hr)(3min)(1hr/60min) = 1
In a hospital's emergency room, on average 30 patients arrive per hour. If the average number
of patients present in the emergency room is 20, then what is the average duration of stay for a
patient in the emergency room? - ANS 40 min
@COPYRIGHT ALL RIGHTS RESERVED PAGE 2 OF 11
ANSWERS 2026 VERIFIED.
How many different types of machines are there in the Littlefield Simulation (not "number" of
machines, but number of types of machines)? - ANS 3
A chef at Benihana can best be described as: - ANS an entertainer or resource
According to the NewYorker article you read for the Intermountain Healthcare case discussion,
Checklists... - ANS ...can be extremely benificial for a healthcare setting
At the beginning of the book the Goal, Alex Rogo, the main character, is facing: - ANS A plant
that is not running smoothly and a crumbling marriage
What is the name of the main character in The Goal? - ANS Alex Rogo
If your last visit to your favorite Zara store was 3 months ago, and you walk into this store today,
then you are most likely going to find... - ANS A refreshed assortment of clothes (many new
items)
If the processing times in Littlefield are 0.1 day for each of the four process steps, and the
specified lead time is 0.5 days, and we are dealing with quite some variability both in demand
and in processing times, then: - ANS We need to make sure we have enough capacity to
ensure we can meet a 0.5 day throughout time (it is possible since the sum of the process times
at the 4 process steps is 0.4 days).
@COPYRIGHT ALL RIGHTS RESERVED PAGE 1 OF 11
, Operations processes use "resources" to transform inputs into outputs. Which of these is a
"resource" for a restaurant? - ANS Waiters
Which of the following facilities generally requires the least skilled and most repetitive labor? -
ANS Line Flow
Which of the following restaurants most resembles a Flow Shop? - ANS McDonald's ("pre-
made" fast food)
As a product matures in its life-cycle, the production process typically moves down the product-
process spectrum, toward the end represented by a: - ANS Flow shop
Caterpillar's December 31st, 1998 balance sheet shows accounts receivable of approximately
$2.5 billion, accounts payable of approximately $4.0 billion, and an inventory of approximately
$3.0 billion. Their 1998 income statement shows Cost of Good Sold (COGS) of approximately
$15 billion, sales of approximately $20 billion, and operating costs of approximately $18 billion.
What is Caterpillar's annual turnover rate of their inventory? Assume a year has 360 days. -
ANS 5
(COGS/Inventory)
At a small airport, 20 planes arrive per hour on the single runway, and these planes have to, on
average, circle 3 minutes in the air before they can start their landing procedure. How many
planes, on average, are circling in the air before they start landing? - ANS 1
Little's Law: I = RT
(20/hr)(3min)(1hr/60min) = 1
In a hospital's emergency room, on average 30 patients arrive per hour. If the average number
of patients present in the emergency room is 20, then what is the average duration of stay for a
patient in the emergency room? - ANS 40 min
@COPYRIGHT ALL RIGHTS RESERVED PAGE 2 OF 11
