FBLA UX Design EXAM STUDY GUIDE
2026/2027 ACCURATE QUESTIONS WITH
CORRECT DETAILED SOLUTIONS ||
100% GUARANTEED PASS
<NEWEST VERSION>
1. A representation of the target audience so that you are designing for a
specific audience instead of a generic one - ANSWER ✔ persona
2. The problems users face that create friction in certain user flows - ANSWER
✔ pain points
3. A visual representation of a specific route that a user might take though your
website or app in order to achieve a goal - ANSWER ✔ user flow
4. Virtual items on a website's interface that allow users to engage with the
design - ANSWER ✔ user interface elements
5. The design and development process that aims to produce a deign that aligns
with the wants and needs of the user - ANSWER ✔ user centered design
6. A map that lays the outline of the path that a user will take from the start to
the intended goal - ANSWER ✔ experience architecture
7. Chalking out and deigning an information model - ANSWER ✔
information architecture
8. Developing a structure and pattern of actions or behaviors for a design and
its users - ANSWER ✔ interaction design
9. Working out how a design will function across multiple platforms -
ANSWER ✔ experience design
,10.Secondary navigation aids that tell users where they are on a website -
ANSWER ✔ breadcrumbs
11.A skeletal framework or blueprint of your product, app, or website design
without any content, images, and interactive elements - ANSWER ✔
wireframe
12.Accessibility - ANSWER ✔ the extent to which schemas and concepts are
at the forefront of people's minds and are therefore likely to be used when
making judgments about the social world
13.Types of Issues - ANSWER ✔ Visual
Mobility
Auditory
Epilepsy
Learning
Environmental
14.Visual Impairments - ANSWER ✔ problems with eyesight, such as
blindness, color blindess
15.Mobility Impairments - ANSWER ✔ conditions that cause difficulties in
ambulation or movement(wheelchair users)
16.Auditory Impairments - ANSWER ✔ a special need that involves the loss
of hearing or some aspect of hearing
17.Risk of Seizures - ANSWER ✔ epilepsy
18.Learning Impairments - ANSWER ✔ ADHD, dyslexia
19.Incidental Issues - ANSWER ✔ sleep deprivation, under the influence
20.Environmental Challenges - ANSWER ✔ bad service, different devices
21.Web Content - ANSWER ✔ The text, graphics, illustrations, images,
animations, and videos that appear on a website.
,22.User Agents - ANSWER ✔ software to access the web( browsers, phone,
apps).
23.Authoring Tools - ANSWER ✔ are software programs that allow a content
expert to interact with a computer in everyday language to develop
courseware.
24.Sight and Hearing Accesibility - ANSWER ✔ can pause, stop or adjust
volumes of audio; images of text are resizeable, different representations
other than color
25.Different Presentations - ANSWER ✔ Headings, Settings to customize
Presentations
Can be read aloud, enlarged, ajusted for size and color combinations
26.Text Alternatives - ANSWER ✔ captions, audio descriptions, sign
language
27.Functionality from a Keyboard - ANSWER ✔ functions by mouse are
available by keyboard
Web browsers and tools provide keyboard support(helps with voice recognition
to operate sites and alternative keyboards)
28.journey map - ANSWER ✔ is a diagram or several diagrams that depict the
stages customers go through when interacting with a company, from buying
specific products online to accessing customer service on the phone to airing
grievances on social media
29.experience map - ANSWER ✔ An experience map is a holistic, visual
representation of your user's interactions with your organization in stages.
30.negativity bias - ANSWER ✔ the tendency to focus or remember the
negative aspects of experiences
31.stakeholders - ANSWER ✔ All the people who stand to gain or lose by the
policies and activities of a business and whose concerns the business needs
to address.
, 32.cognitive map - ANSWER ✔ drawn by the user, a mental representation of
the layout of one's environment
33.external memory - ANSWER ✔ tools or UI features that allow users to
save and access information during a task
34.decline stage in the product life cycle - ANSWER ✔ sales drop, less
demand, often brought on by environmental changes
35.millennials in UX - ANSWER ✔ Millenials are confident in their ability to
navigate interfaces
36.functional design - ANSWER ✔ the phase of a product design concerned
with how the product performs
37.Figma interface where every file element is listed (organized into frames and
groups) - ANSWER ✔ Layers
38.Figma interface where you create and review your work - ANSWER ✔
Canvas
39.Adobe XD is divided into - ANSWER ✔ design view and prototype view
40.Qualitative usability testing - ANSWER ✔ open-ended questions, and is
good for sourcing ideas or validating early assumptions
41.Quantitative testing - ANSWER ✔ Tests that involve actual number counts
for fine tuning the design and require a lot of people
42.remote usability testing - ANSWER ✔ testing with people in several
locations, countries or time zones. Can be done by video conferencing. Can
serve as a benchmark of testing under normal user conditions vs a controlled
lab
43.Guerrilla testing - ANSWER ✔ the art of pouncing on lone people in cafes
and public spaces, and quickly filming them whilst they use a website for a
couple of minutes
2026/2027 ACCURATE QUESTIONS WITH
CORRECT DETAILED SOLUTIONS ||
100% GUARANTEED PASS
<NEWEST VERSION>
1. A representation of the target audience so that you are designing for a
specific audience instead of a generic one - ANSWER ✔ persona
2. The problems users face that create friction in certain user flows - ANSWER
✔ pain points
3. A visual representation of a specific route that a user might take though your
website or app in order to achieve a goal - ANSWER ✔ user flow
4. Virtual items on a website's interface that allow users to engage with the
design - ANSWER ✔ user interface elements
5. The design and development process that aims to produce a deign that aligns
with the wants and needs of the user - ANSWER ✔ user centered design
6. A map that lays the outline of the path that a user will take from the start to
the intended goal - ANSWER ✔ experience architecture
7. Chalking out and deigning an information model - ANSWER ✔
information architecture
8. Developing a structure and pattern of actions or behaviors for a design and
its users - ANSWER ✔ interaction design
9. Working out how a design will function across multiple platforms -
ANSWER ✔ experience design
,10.Secondary navigation aids that tell users where they are on a website -
ANSWER ✔ breadcrumbs
11.A skeletal framework or blueprint of your product, app, or website design
without any content, images, and interactive elements - ANSWER ✔
wireframe
12.Accessibility - ANSWER ✔ the extent to which schemas and concepts are
at the forefront of people's minds and are therefore likely to be used when
making judgments about the social world
13.Types of Issues - ANSWER ✔ Visual
Mobility
Auditory
Epilepsy
Learning
Environmental
14.Visual Impairments - ANSWER ✔ problems with eyesight, such as
blindness, color blindess
15.Mobility Impairments - ANSWER ✔ conditions that cause difficulties in
ambulation or movement(wheelchair users)
16.Auditory Impairments - ANSWER ✔ a special need that involves the loss
of hearing or some aspect of hearing
17.Risk of Seizures - ANSWER ✔ epilepsy
18.Learning Impairments - ANSWER ✔ ADHD, dyslexia
19.Incidental Issues - ANSWER ✔ sleep deprivation, under the influence
20.Environmental Challenges - ANSWER ✔ bad service, different devices
21.Web Content - ANSWER ✔ The text, graphics, illustrations, images,
animations, and videos that appear on a website.
,22.User Agents - ANSWER ✔ software to access the web( browsers, phone,
apps).
23.Authoring Tools - ANSWER ✔ are software programs that allow a content
expert to interact with a computer in everyday language to develop
courseware.
24.Sight and Hearing Accesibility - ANSWER ✔ can pause, stop or adjust
volumes of audio; images of text are resizeable, different representations
other than color
25.Different Presentations - ANSWER ✔ Headings, Settings to customize
Presentations
Can be read aloud, enlarged, ajusted for size and color combinations
26.Text Alternatives - ANSWER ✔ captions, audio descriptions, sign
language
27.Functionality from a Keyboard - ANSWER ✔ functions by mouse are
available by keyboard
Web browsers and tools provide keyboard support(helps with voice recognition
to operate sites and alternative keyboards)
28.journey map - ANSWER ✔ is a diagram or several diagrams that depict the
stages customers go through when interacting with a company, from buying
specific products online to accessing customer service on the phone to airing
grievances on social media
29.experience map - ANSWER ✔ An experience map is a holistic, visual
representation of your user's interactions with your organization in stages.
30.negativity bias - ANSWER ✔ the tendency to focus or remember the
negative aspects of experiences
31.stakeholders - ANSWER ✔ All the people who stand to gain or lose by the
policies and activities of a business and whose concerns the business needs
to address.
, 32.cognitive map - ANSWER ✔ drawn by the user, a mental representation of
the layout of one's environment
33.external memory - ANSWER ✔ tools or UI features that allow users to
save and access information during a task
34.decline stage in the product life cycle - ANSWER ✔ sales drop, less
demand, often brought on by environmental changes
35.millennials in UX - ANSWER ✔ Millenials are confident in their ability to
navigate interfaces
36.functional design - ANSWER ✔ the phase of a product design concerned
with how the product performs
37.Figma interface where every file element is listed (organized into frames and
groups) - ANSWER ✔ Layers
38.Figma interface where you create and review your work - ANSWER ✔
Canvas
39.Adobe XD is divided into - ANSWER ✔ design view and prototype view
40.Qualitative usability testing - ANSWER ✔ open-ended questions, and is
good for sourcing ideas or validating early assumptions
41.Quantitative testing - ANSWER ✔ Tests that involve actual number counts
for fine tuning the design and require a lot of people
42.remote usability testing - ANSWER ✔ testing with people in several
locations, countries or time zones. Can be done by video conferencing. Can
serve as a benchmark of testing under normal user conditions vs a controlled
lab
43.Guerrilla testing - ANSWER ✔ the art of pouncing on lone people in cafes
and public spaces, and quickly filming them whilst they use a website for a
couple of minutes
