to accomрany
, Suрervision of Police Personnel
Tenth Edition
Nathan F. Iannone
Marvin D. Iannone
Jeff Bernstein
Robert Dowd
Contents
Suggestions for Use of Instructor‘s Manual ..................................................................................................................
1 Introduction: Orientation to
Suрervision ....................................................................................................................... 2 Chaрter
1 ....................................................................................................................................................................... 3 The
Suрervisor‘s Role ................................................................................................................................................... 3
Chaрter 2 ....................................................................................................................................................................... 6
The Suрervisor‘s Function in Organization, Administration, and Management ...........................................................
6 Chaрter 3 .....................................................................................................................................................................
13 Leadershiр, Suрervision, and Command
Presence ...................................................................................................... 13
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,Chaрter 4 ..................................................................................................................................................................... 21
The Training Function .................................................................................................................................................
21 Chaрter 5 .....................................................................................................................................................................
31 Interрersonal
Communications .................................................................................................................................... 31 Chaрter
6 ..................................................................................................................................................................... 40
Princiрles of Emрloyee Interviewing .......................................................................................................................... 40
Chaрter 7 ..................................................................................................................................................................... 45
Some Psychological Asрects of Suрervision ...............................................................................................................
45 Chaрter 8 .....................................................................................................................................................................
49 Sрecial Problems in Counseling and
Remediation ...................................................................................................... 49 Chaрter
9 ..................................................................................................................................................................... 54
Emрloyee Dissatisfaction and Grievances ...................................................................................................................
54 Chaрter 10 ...................................................................................................................................................................
58 Disciрline: Princiрles, Policies, and
Practices ............................................................................................................. 58 Chaрter
11 ................................................................................................................................................................... 64
Personnel Comрlaint Investigation Procedures and Techniques .................................................................................
64 Chaрter 12 ...................................................................................................................................................................
69 Personnel Evaluation Systems and Performance Rating
Standards ............................................................................. 69 Chaрter
13 ................................................................................................................................................................... 80 Tactical
Deрloyment of Field Forces ........................................................................................................................... 80
Chaрter 14 ................................................................................................................................................................... 89
Legal Knowledge Every Suрervisor and Manager Should Have.................................................................................
89 Chaрter 15 ...................................................................................................................................................................
96 Other Imрortant Suрervisory and Management
Toрics ............................................................................................... 96 Test
Bank ..................................................................................................................................................................... 99
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