Essentials of Nursing Leadership & Management, 7th Edition
Sally A. Weiss, Tappen and Grimley
,Chapter 1: Nursing Leadership and Management
Multiple Choice
1. According to Henri Fayol, the functions of planning, organizing, coordinating, and controlling
are considered which aspect of management?
a. Roles
b. Process
c. Functions
d. Taxonomy
ANS: B
Rationale: The management process includes planning, organizing, coordinating, and
controlling. Management roles include information processing, interpersonal relationships, and
decision making. Management functions include planning, organizing, staffing, directing,
coordinating, reporting, and budgeting.
2. Which of the following is considered a decisional managerial role?
a. Disseminator
b. Figurehead
c. Leader
d. Entrepreneur
ANS: D
Rationale: The decisional managerial roles include entrepreneur, disturbance handler, allocator
of resources, and negotiator. The information processing managerial roles include monitor,
disseminator, and spokesperson. The interpersonal managerial roles include figurehead, leader,
and liaison.
3. A nurse manager meets regularly with other nurse managers, participates on the organization's
committees, and attends meetings sponsored by professional organizations in order to manage
relationships. These activities are considered which function of a manager?
a. Informing
b. Problem solving
c. Monitoring
d. Networking
ANS: D
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,Rationale: The role functions to manage relationships are networking, supporting, developing
and mentoring, managing conflict and team building, motivating and inspiring, recognizing, and
rewarding. The role functions to manage the work are planning and organizing, problem solving,
clarifying roles and objectives, informing, monitoring, consulting, and delegating.
4. A nurse was recently promoted to a middle-level manager position. The nurse's title would
most likely be which of the following?
a. First-line manager
b. Director
c. Vice president of patient care services
d. Chief nurse executive
ANS: B
Rationale: A middle-level manager is called a director. A low managerial-level job is called the
first-line manager. A nurse in an executive level role is called a chief nurse executive or vice
president of patient care services.
5. The area of focus for scientific management is:
a. General principles
b. Positional authority
c. Labor productivity
d. Impersonal relations
ANS: C
Rationale: The area of focus for scientific management is labor productivity. In bureaucratic
theory, efficiency is achieved through impersonal relations within a formal structure and is based
on positional authority. Administrative principle theory consists of principles of management that
are relevant to any organization.
6. According to Vroom's Theory of Motivation, force:
a. Is the perceived possibility that the goal will be achieved.
b. Describes the amount of effort one will exert to reach one's goal.
c. Describes people who have free will but choose to comply with orders they are given.
d. Is a naturally forming social group that can become a contributor to an organization.
ANS: B
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, Rationale: According to Vroom's Theory of Motivation, Force describes the amount of effort
one will exert to reach one's goal. Valence speaks to the level of attractiveness or unattractiveness
of the goal. Expectancy is the perceived possibility that the goal will be achieved. Vroom's
Theory of Motivation can be demonstrated as Force = Valence × Expectancy.
7. According to R. N. Lussier, motivation:
a. Is unconsciously demonstrated by people.
b. Occurs externally to influence behavior.
c. Is determined by others' choices.
d. Occurs internally to influence behavior.
ANS: D
Rationale: Motivation is a process that occurs internally to influence and direct our behavior in
order to satisfy needs. Motivation is not explicitly demonstrated by people, but rather it is
interpreted from their behavior. Motivation is whatever influences our choices and creates
direction, intensity, and persistence in our behavior.
8. According to R. N. Lussier, there are content motivation theories and process motivation
theories. Which of the following is considered a process motivation theory?
a. Equity theory
b. Hierarchy of needs theory
c. Existence-relatedness-growth theory
d. Hygiene maintenance and motivation factors
ANS: A
Rationale: The process motivation theories are equity theory and expectancy theory. The content
motivation theories include Maslow's hierarchy of needs theory, Alderfer's existence-relatedness-
growth (ERG) theory, and Herzberg's hygiene maintenance factors and motivation factors.
9. The theory that includes maintenance and motivation factors is:
a. Maslow's hierarchy of needs.
b. Herzberg's two-factor theory.
c. McGregor's theory X and theory Y.
d. Ouchi's theory Z.
ANS: B
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