BAM 554 FINAL EXAM WITH 100% CORRECT AND
VERIFIED ANSWERS | LATEST UPDATE
1. Which of the following statements is true of human capital?
a.Human capital is an organization’s tangible asset.
b. Motivation to deliver high-quality products and
services is a part of human capital.
c. It is easy to imitate or purchase an organization’s human capital.
d. Human capital is standardized in companies.
2. refers to a systematic approach for developing training programs.
a.Total quality management
b. Continuous learning
c. The training design process
d. Orientation training program
3. The ADDIE model is most closely associated with:
a. creating a learning organization
b.formal training and development
c. informal learning
d.knowledge management
4. refers to the process of moving jobs from the U.S. to other locations in the
world.
a.Expatriation
b. Job rotation
c. Offshoring
d. Insourcing
5. capital refers to the sum of the attributes, life experiences,
knowledge, inventiveness, energy, and enthusiasm that the
company’s employees invest in their work.
a.Intellectual
b. Human
c. Talent
d. Social
6. Which of the following is true of Millennials?
a.They are also known as Generation X or Baby Boomers.
b. They grew up during a time when the divorce rate doubled.
c. They are often considered to be workaholics and rigid in conforming to
rules.
d. They are believed to have high levels of
self-esteem, sometimes the point of
narcissism.
,5
, 7. involves highly trained employees known as Champions,
Master Black Belts, Black Belts, and Green Belts.
a.Six Sigma
b. Lean manufacturing
c. Instructional Systems Design
d. TQM
8. Training activities are said to be outsourced when they are provided by .
a.in-house consultants
b. company managers
c. company trainers
d. individuals outside the company
9. is an example of tacit knowledge.
a.Personal knowledge based on experience
b. Knowledge of formal processes
c. Knowledge of definitions
d. Knowledge of formulas
10. Which of the following is true about a learning organization?
a. A learning organization discourages learning at the group and
organizational levels.
b.A learning organization restricts employees from
experimenting with products and services.
c. In a learning organization, employees learn from
failure and from successes.
d. In a learning organization, employees are discouraged from
asking questions and admitting mistakes.
11. The strategic training and development process begins with.
a.choosing strategic training and development initiatives
b. identifying the business strategy
c. developing websites for knowledge sharing
d. identifying measures or metrics
12. analysis involves examining a company’s operating
environment to identify opportunities and threats.
a.Internal
b. Gap
c. External
d. Pareto
VERIFIED ANSWERS | LATEST UPDATE
1. Which of the following statements is true of human capital?
a.Human capital is an organization’s tangible asset.
b. Motivation to deliver high-quality products and
services is a part of human capital.
c. It is easy to imitate or purchase an organization’s human capital.
d. Human capital is standardized in companies.
2. refers to a systematic approach for developing training programs.
a.Total quality management
b. Continuous learning
c. The training design process
d. Orientation training program
3. The ADDIE model is most closely associated with:
a. creating a learning organization
b.formal training and development
c. informal learning
d.knowledge management
4. refers to the process of moving jobs from the U.S. to other locations in the
world.
a.Expatriation
b. Job rotation
c. Offshoring
d. Insourcing
5. capital refers to the sum of the attributes, life experiences,
knowledge, inventiveness, energy, and enthusiasm that the
company’s employees invest in their work.
a.Intellectual
b. Human
c. Talent
d. Social
6. Which of the following is true of Millennials?
a.They are also known as Generation X or Baby Boomers.
b. They grew up during a time when the divorce rate doubled.
c. They are often considered to be workaholics and rigid in conforming to
rules.
d. They are believed to have high levels of
self-esteem, sometimes the point of
narcissism.
,5
, 7. involves highly trained employees known as Champions,
Master Black Belts, Black Belts, and Green Belts.
a.Six Sigma
b. Lean manufacturing
c. Instructional Systems Design
d. TQM
8. Training activities are said to be outsourced when they are provided by .
a.in-house consultants
b. company managers
c. company trainers
d. individuals outside the company
9. is an example of tacit knowledge.
a.Personal knowledge based on experience
b. Knowledge of formal processes
c. Knowledge of definitions
d. Knowledge of formulas
10. Which of the following is true about a learning organization?
a. A learning organization discourages learning at the group and
organizational levels.
b.A learning organization restricts employees from
experimenting with products and services.
c. In a learning organization, employees learn from
failure and from successes.
d. In a learning organization, employees are discouraged from
asking questions and admitting mistakes.
11. The strategic training and development process begins with.
a.choosing strategic training and development initiatives
b. identifying the business strategy
c. developing websites for knowledge sharing
d. identifying measures or metrics
12. analysis involves examining a company’s operating
environment to identify opportunities and threats.
a.Internal
b. Gap
c. External
d. Pareto
