SFDC ADMIN 201 EXAM 2026
LATEST UPDATE QUESTIONS AND
CORRECT VERIFIED ANSWERS
ALREADY GREADED A+
The service manager at Ursa Major Solar wants to let customers know that
they have receivedtheir cases via email and their websites. Medium-
priority and high-priority cases should receive differentemail notifications
than low-priority cases. The administrator has created three email
templates for thispurpose.How should an administrator configure this
requirement? - ans-Create one auto-response rule. Configure three
rule entry criteria and set a filter for case priority.Select the
appropriate email template for each rule entry.
Ursa Major Solar is noticing a decrease in deals with a cross-sell
opportunity type and wantsto share all cross-sell opportunities with a
team of subject matter experts in their organisation. Thecompany has
different roles, and the organisation wide default opportunity is set to
private.How should the administrator accomplish this? - ans-Add the
subject matter experts to a public group and give them access to
records with a criteria based sharing rule
The Sales director at Cloud Kicks wants to be able to predict upcoming
revenue in the next severalfiscal quarters so they can set goals and
benchmark how reps are performing. Which two features should the
administrator configure? - ans-Sales Quotes
Forecasting
A team of support users at Cloud Kicks is helping inside sales reps make
follow-up calls to prospectsthat filled out an interest from online. The team
currently does not access to the lead object.How should an administrator
provide proper access? - ans-Configure permission sets.
,Cloud Kicks wants to try out an app from the AppExchange to ensure that
the app meets its needs.Which two options should the administrator
suggest? Choose two answers - ans-Download into a Trailhead
Playground.
C.Install in a sandbox
The DreamHouse Realty team has a master-detail relationship set up with
open house as theparent object and visitors as the child object.What type
of field should the administrator add to the open house object to track
number of visitors - ans-Roll-up Summary.
An administrator at Cloud Kicks needs to export a file of closed won
opportunities from the last 90 days. The file should include the
Opportunity Name, ID, Close Date, and Amount. How should the
administrator export this file? - ans-Data Loader.
Dream house realty needs to use consistent picklist values in the category
field on accountsand cases, with values respective to record types.Choose
2 option - ans-Global picklist
Custom picklist
Ursa Major Solar has its business hours set from 9:00 AM to 5:00 PM for
the reps that are onpacific time. The reps on Eastern Time need business
hours set to start 3 hours earlier to cover for support. How should an
administrator solve for this issue? - ans-Create one set of business hours
per time zone.
An administrator at Cloud Kicks has a flow in production that is supposed
to create new records.However, no new records are being created. What
could the issue be? - ans-The flow is inactive.
Northern Trail Outfitters has two different sales processes: one for
business opportunities withfour stages and one for partner opportunities
with eight stages. Both processes will vary in page layoutsand picklist
value options. What should an administrator configure to meet these
,requirements? - ans-Separate record types and Sales processes for the
different types of opportunities.
Cloud kicks intends to protect with backups by using the data by using the
data exportService.Which two considerations should the administrator
remember when Scheduling the export? - ans-Metadata Backups are
limited a sandbox refresh intervals.B.Data Backups are limited to weekly
or monthly intervals
Cloud Kicks has created a screen flow for their sales team to use when
they add new leads. The screenflow collect name, email and shoe
preference.which two things should the administrator do to display the
screen flow?Choose 2 answers - ans-Create a tab and add the screen flow
to the page.
B.use a flow element and add the screen flow to the record page.
The Cloud kicks sales manager wants to boost productivity by providing
insights at the startof each day.Which three sales-specific standard
Lightning components should administrator add to the homepageto meet
this requirement?Choose 3 Answers - ans-path key deals
Performance
Cloud Kicks has a Customer success agent going on leave and needs to
change ownership on multiplecases.Which two users are able to fulfill this
request?Choose 2 answers - ans-A user with the System Administrator
profile
D.A user with the Manage Cases Permission
Sales and Customer Care at Ursa Major Solar need to see different fields
on the Case related listfrom the Account record. Sales users want to see
Case created date and status while Customer Care
would like to see owner, status, and contact.What should the
administrator use to achieve this? - ans-Page Layout editor
, A user at Universal Containers left the company. The administrator needs
to create new userfor their replacement, but they have assigned all
available users licenses.What should the administrator do to free up users
licenses for the new users? - ans-Change the formers users record to the
new user.
Which three items are available in the mobile navigation menu?Choose 3
answers - ans-.Chatter
D.Utility Bar
E.Dashboards
An administrator wants to create a form in Salesforce for users to fill out
when they lose a client.Which automation tool supports creating a wizard
to accomplish this goal? - ans-Flow Builder
Northern Trail outfitters has hired interns to enter Leads into Salesforce
and has requested away to is identify these new records from existing
Leads.What approach should an administrator take to meet this
requirement - ans-Define a record type and assign it to the interns
The business development team at Cloud Kicks thinks the account
creation process has too manyfields to fill out and the page feels
cluttered. They have requested the administrator to simplify
theprocess.Which automation tool should an administrator use - ans-Flow
builder
The events manager at dream house realty has a hot lead from a
successful open house thatneeds to become a contact with an associated
opportunity.How should this be accomplished from the campaign keeping
the associated campaign member history? - ans-Convert the lead from the
campaign member detail page
An analytics user at Cloud Kicks needs Read, Create, and Edit access for
objects and Shouldbe restricted from deleting any records.What should
the administrator do to meet this requirement? - ans-Create and assign a
custom profile with delete access removed for each object.
LATEST UPDATE QUESTIONS AND
CORRECT VERIFIED ANSWERS
ALREADY GREADED A+
The service manager at Ursa Major Solar wants to let customers know that
they have receivedtheir cases via email and their websites. Medium-
priority and high-priority cases should receive differentemail notifications
than low-priority cases. The administrator has created three email
templates for thispurpose.How should an administrator configure this
requirement? - ans-Create one auto-response rule. Configure three
rule entry criteria and set a filter for case priority.Select the
appropriate email template for each rule entry.
Ursa Major Solar is noticing a decrease in deals with a cross-sell
opportunity type and wantsto share all cross-sell opportunities with a
team of subject matter experts in their organisation. Thecompany has
different roles, and the organisation wide default opportunity is set to
private.How should the administrator accomplish this? - ans-Add the
subject matter experts to a public group and give them access to
records with a criteria based sharing rule
The Sales director at Cloud Kicks wants to be able to predict upcoming
revenue in the next severalfiscal quarters so they can set goals and
benchmark how reps are performing. Which two features should the
administrator configure? - ans-Sales Quotes
Forecasting
A team of support users at Cloud Kicks is helping inside sales reps make
follow-up calls to prospectsthat filled out an interest from online. The team
currently does not access to the lead object.How should an administrator
provide proper access? - ans-Configure permission sets.
,Cloud Kicks wants to try out an app from the AppExchange to ensure that
the app meets its needs.Which two options should the administrator
suggest? Choose two answers - ans-Download into a Trailhead
Playground.
C.Install in a sandbox
The DreamHouse Realty team has a master-detail relationship set up with
open house as theparent object and visitors as the child object.What type
of field should the administrator add to the open house object to track
number of visitors - ans-Roll-up Summary.
An administrator at Cloud Kicks needs to export a file of closed won
opportunities from the last 90 days. The file should include the
Opportunity Name, ID, Close Date, and Amount. How should the
administrator export this file? - ans-Data Loader.
Dream house realty needs to use consistent picklist values in the category
field on accountsand cases, with values respective to record types.Choose
2 option - ans-Global picklist
Custom picklist
Ursa Major Solar has its business hours set from 9:00 AM to 5:00 PM for
the reps that are onpacific time. The reps on Eastern Time need business
hours set to start 3 hours earlier to cover for support. How should an
administrator solve for this issue? - ans-Create one set of business hours
per time zone.
An administrator at Cloud Kicks has a flow in production that is supposed
to create new records.However, no new records are being created. What
could the issue be? - ans-The flow is inactive.
Northern Trail Outfitters has two different sales processes: one for
business opportunities withfour stages and one for partner opportunities
with eight stages. Both processes will vary in page layoutsand picklist
value options. What should an administrator configure to meet these
,requirements? - ans-Separate record types and Sales processes for the
different types of opportunities.
Cloud kicks intends to protect with backups by using the data by using the
data exportService.Which two considerations should the administrator
remember when Scheduling the export? - ans-Metadata Backups are
limited a sandbox refresh intervals.B.Data Backups are limited to weekly
or monthly intervals
Cloud Kicks has created a screen flow for their sales team to use when
they add new leads. The screenflow collect name, email and shoe
preference.which two things should the administrator do to display the
screen flow?Choose 2 answers - ans-Create a tab and add the screen flow
to the page.
B.use a flow element and add the screen flow to the record page.
The Cloud kicks sales manager wants to boost productivity by providing
insights at the startof each day.Which three sales-specific standard
Lightning components should administrator add to the homepageto meet
this requirement?Choose 3 Answers - ans-path key deals
Performance
Cloud Kicks has a Customer success agent going on leave and needs to
change ownership on multiplecases.Which two users are able to fulfill this
request?Choose 2 answers - ans-A user with the System Administrator
profile
D.A user with the Manage Cases Permission
Sales and Customer Care at Ursa Major Solar need to see different fields
on the Case related listfrom the Account record. Sales users want to see
Case created date and status while Customer Care
would like to see owner, status, and contact.What should the
administrator use to achieve this? - ans-Page Layout editor
, A user at Universal Containers left the company. The administrator needs
to create new userfor their replacement, but they have assigned all
available users licenses.What should the administrator do to free up users
licenses for the new users? - ans-Change the formers users record to the
new user.
Which three items are available in the mobile navigation menu?Choose 3
answers - ans-.Chatter
D.Utility Bar
E.Dashboards
An administrator wants to create a form in Salesforce for users to fill out
when they lose a client.Which automation tool supports creating a wizard
to accomplish this goal? - ans-Flow Builder
Northern Trail outfitters has hired interns to enter Leads into Salesforce
and has requested away to is identify these new records from existing
Leads.What approach should an administrator take to meet this
requirement - ans-Define a record type and assign it to the interns
The business development team at Cloud Kicks thinks the account
creation process has too manyfields to fill out and the page feels
cluttered. They have requested the administrator to simplify
theprocess.Which automation tool should an administrator use - ans-Flow
builder
The events manager at dream house realty has a hot lead from a
successful open house thatneeds to become a contact with an associated
opportunity.How should this be accomplished from the campaign keeping
the associated campaign member history? - ans-Convert the lead from the
campaign member detail page
An analytics user at Cloud Kicks needs Read, Create, and Edit access for
objects and Shouldbe restricted from deleting any records.What should
the administrator do to meet this requirement? - ans-Create and assign a
custom profile with delete access removed for each object.
