Correct Answers.
Plans - Answer are the actions or means the manager intends to use to achieve goals. should
outline alternative actions that may lead to the attainment of each goal, the resources required
to reach the goal through those means, and the obstacles that may develop.
Planning - Answer is the conscious, systematic process of making decisions about goals and
activities that an individual, group, work unit, or organization will pursue in the future.
The Basic Planning Process Step 1 - Answer Situational Analysis
A process planners use, within time and resource constraints, to gather, interpret, and
summarize all information relevant to the planning issue under consideration.
The Basic Planning Process Step 2 - Answer Alternative Goals and Plans
Based on the situational analysis, the planning process should generate alternative goals that
may be pursued in the future and the alternative plans that may be used to achieve those goals.
This step in the process should stress creativity and encourage managers and employees to
think in broad terms about their jobs. Once a range of alternatives has been developed, the
merits of these different plans and goals will be evaluated.
The Basic Planning Process Step 3 - Answer Goal and Plan Evaluation
Once managers have assessed the various goals and plans, they will select the one that is most
appropriate and feasible. The evaluation process will identify the priorities and trade-offs
among the goals and plans.
The Basic Planning Process Step 4 - Answer Goal and Plan Selection
Once managers have assessed the various goals and plans, they will select the one that is most
appropriate and feasible. The evaluation process will identify the priorities and trade-offs
among the goals and plans.
The Basic Planning Process Step 5 - Answer Implementation
Once managers have selected the goals and plans, they must implement the plans designed to
achieve the goals.
, The Basic Planning Process Step 6 - Answer Monitor and Control
Although it is sometimes ignored, the sixth step in the formal planning process—monitoring and
controlling—is essential. Without it, you will never know whether your plan is succeeding.
For a goal to be achieved it must contain the following: - Answer Specific, Measurable,
Attainable, Relevant, Time-bound
An effective strategy answers these 5 questions - Answer (1) Where will we be active? (2)
How will we get there (e.g., by increasing sales or acquiring another company)? (3) How will we
win in the marketplace (e.g., by keeping prices low or offering the best service)? (4) How fast
will we move and in what sequence will we make changes? (5) How will we obtain financial
returns (low costs or premium prices)?
Levels of Planning - Tactical and Operational Planning - Answer Once the organization's
strategic goals and plans are identified, they serve as the foundation for planning done by
middle-level and frontline managers
Tactical plans may have a time horizon of a year or two, and operational plans may cover a
period of months.
Levels of Planning - 1. Strategic Planning - Answer A set of procedures for making decisions
about the organization's long-term goals and strategies.
Levels of Planning 2. Tactical planning - Answer focus on the major actions a unit must take
to fulfill its part of the strategic plan.
translates broad strategic goals and plans into specific goals and plans that are relevant to a
definite portion of the organization, often a functional area like marketing or human resources.
Levels of Planning 3. Operational planning - Answer identifies the specific procedures and
processes required at lower levels of the organization. Frontline managers usually focus on
routine tasks such as production runs, delivery schedules, and human resource requirements,
Aligning Tactical, Operational, and Strategic Planning - Answer To be fully effective, the
organization's strategic, tactical, and operational goals and plans must be aligned—that is, they
must be consistent, mutually supportive, and focused on achieving the common purpose and
direction.