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WGU C235 Training and Development (Chapter 1)
200 Multiple-Choice Practice Questions with Answers & Rationales
Below are 200 practice questions based on the WGU C235 Training and
Development course, with a focus on Chapter 1 content. Each question includes
the correct answer and a detailed rationale aligned with the 2025-2026 course
curriculum.
Questions 1-20: Training & Development Fundamentals
Question 1
Newer, more extensive versions of employee orientation are now frequently
referred to as:
A) Employee establishment
B) Training development
C) Organizational advancement
D) On-boarding
Answer: D
,Rationale: On-boarding is the modern term for extended orientation programs
that go beyond basic paperwork and policy review to integrate new employees
into the organization's culture and social fabric.
Question 2
Organizations can acquire skilled human resources by:
A) Hiring them from the outside
B) Developing them from the inside
C) Both of the above
D) None of the above
Answer: C
Rationale: The "buy or build" decision refers to whether organizations invest in
selecting new employees (buying talent) or invest in training and development of
current employees (building talent). Most organizations use a combination of
both approaches.
Question 3
Organizations that primarily focus on bringing in new talent rather than
developing existing employees will eventually face:
,A) Recruiting limits due to financial reasons
B) Firing current employees who are less qualified
C) Leadership succession confusion
D) Upgrading their existing human resources capabilities
Answer: D
Rationale: Organizations that neglect internal development eventually face
pressure to upgrade their existing workforce's capabilities. A balanced "buy and
build" strategy is most sustainable.
Question 4
In order for an organization to survive and prosper under changing environmental
conditions, employees must learn to:
A) Work interdependently
B) Be efficient
C) Adapt
D) Endure
, Answer: C
Rationale: Adaptability is essential for organizational survival. As environmental
conditions change (technology, markets, regulations), employees must learn new
skills and behaviors to help the organization remain competitive.
Question 5
The acronym "HRM" stands for:
A) Human Relations Management
B) Human Rights Mandate
C) Human Resource Materials
D) Human Resource Management
Answer: D
Rationale: HRM (Human Resource Management) encompasses the entire set of
activities used by an organization to align its human capital with organizational
objectives and strategies.
Question 6
A "Learning Organization" adapts quickly by learning at which levels?